Research Library > newScale > ITIL Version 3 and the IT Service Catalog

ITIL Version 3 and the IT Service Catalog

White Paper Published By: newScale
newScale
Published:  Jan 30, 2008
Type:  White Paper
Length:  8 pages

Demand for IT services is outpacing the growth of IT budgets. The business constantly requests new services, requires higher service levels, and expects more consistent service delivery. With supply constrained, the only solution is to manage this demand more effectively. The new version of ITIL prescribes essential changes to help IT and the business tackle this difficult task.



Tagsservice, service management, service catalog, newscale, itil, service catalog, service catalogue, itil service catalogue, it service catalogue, it management, best practices, sla