eBusiness

Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
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White Paper Published By: Elementum     Published Date: Sep 03, 2018
Learn more about whats slowing your operations, the cost of inaction, and how you can start driving availability to meet the speed of customer expectations.
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elementum, supply chain, sales, customer experience, product availability
    
Elementum
White Paper Published By: Nuance Communications     Published Date: Mar 16, 2010
The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.
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nuance, retail banking, fraud, identify, contact
    
Nuance Communications
Case Study Published By: Nuance Communications     Published Date: Jun 17, 2009
The response to possible bank card fraud is one of the most important factors affecting the relationship that customers have with their bank. For customer-centric financial institutions who issue millions of bank cards, any instance of possible fraud is both a business risk to be managed and an opportunity to strengthen customer relationships.
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nuance, retail banking, fraud, identify, contact
    
Nuance Communications
White Paper Published By: Mimecast     Published Date: Mar 31, 2009
The market for cloud-based IT infrastructure services delivered in a software-as-a-service model continues to grow. IDC research indicates this model of IT delivery is disrupting traditional licensed software markets and changing how archiving, backup, recovery, and security technologies are procured.
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mimecast, saas, software as a service, email archive, medium-size business
    
Mimecast
White Paper Published By: Mimecast     Published Date: Sep 30, 2008
Infrastructures of potentially dozens of servers have built up around corporate email systems to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.
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mimecast, saas, software as a service, email archive, cpr
    
Mimecast
White Paper Published By: SAP     Published Date: Aug 22, 2018
Learn why next generation ERP should be the center point of all finance processes and how it connects to all parts of the business to provide an up-to-date view of the entire value chain.
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sap, erp, finance management, cloud erp, risk management
    
SAP
White Paper Published By: SAP     Published Date: Aug 22, 2018
Oxford Economics and SAP surveyed 1500 Finance executives early 2017 and highlighted the Oxford research results with a focus on technology/cloud and explained how Finance Leadership pays off.
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sap, finance operations, treasury management, finance cloud, finance leadership
    
SAP
White Paper Published By: SAP     Published Date: Aug 22, 2018
Read this report to learn how companies are transforming to stay ahead of the competition.
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sap, supply chain, supply chain management, erp, supply chain collaboration
    
SAP
White Paper Published By: SAP     Published Date: Aug 22, 2018
Understanding and targeting customers is more important than ever before given the demand for individualized products, same-day or even one-hour delivery, and renting a service rather than buying a product.
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sap, digital supply chain, supply chain management, supplier ecosystems, productivity
    
SAP
White Paper Published By: LogMeIn     Published Date: May 18, 2018
In partnership with Forrester Consulting, Bold360 surveyed 468 businesses across industries with the goal of defining a Customer Engagement maturity model that can serve as a blueprint for those organizations considering how to evolve.
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logmein, bold360ai, customer engagement, customer service, business outcomes
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Mar 01, 2018
When you decide the time is right for your brand to join the bot revolution, youll know exactly which elements will help create a bot that your users will love to engage with.
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logmein, boldchat, chatbot, user experience, customer experience
    
LogMeIn
Free Offer Published By: MaritzCX     Published Date: Feb 02, 2018
This e-book presents results alongside an argument that action/behavior metrics are the best measures to help companies drive real action and lasting change. By downloading this eBook, you give MaritzCX and its partners permission to contact you for marketing and promotional purposes.
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martizcx, customer service, customer intelligence, monitoring, best practices
    
MaritzCX
White Paper Published By: ThousandEyes     Published Date: Jan 14, 2018
ServiceNow relies on ThousandEyes to monitor their global infrastructure and triage network issues across the Internet to deliver a world-class service to their enterprise customers.
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thousandeyes, application performance, infrastucture, monitoring, infrastructure
    
ThousandEyes
White Paper Published By: ThousandEyes     Published Date: Jan 14, 2018
Steve Loyd, VP of Engineering Ops, uses ThousandEyes to gain visibility in application health and Internet service provider (ISP) performance.
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thousandeyes, network performance, network intelligence, network performance management, application performance management
    
ThousandEyes
White Paper Published By: ThousandEyes     Published Date: Jan 14, 2018
Global design and engineering firm Atkins uses ThousandEyes to implement a 'cloud first' strategy, monitoring Office 365 user experience and performance from offices around the world.
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thousandeyes, isp, office 365, cloud applications, cloud computing
    
ThousandEyes
White Paper Published By: ThousandEyes     Published Date: Jan 14, 2018
ThousandEyes monitors and solves application delivery problems throughout the Internet due to data center outages, ISP performance, CDN caching and DNS availability.
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thousandeyes, application delivery, isp performance, network performance, network monitoring
    
ThousandEyes
White Paper Published By: NodeSource     Published Date: Nov 10, 2017
Digital transformation is the use of technology to radically improve performance or (business) reach. But for digital-native businesses that have never needed to make that shift e-commerce, social media, web-based services it involves a sharpening of that focus combined with an ongoing evolution of process and infrastructure.
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nodesource, xml, software development, digital transformation, open source
    
NodeSource
White Paper Published By: Coupa Software Inc.     Published Date: Jul 10, 2017
Many companies think of their accounts payable (AP) department as a transactional functionits essential to your operation, but too often its weighed down with people-heavy paper processes. If your AP department is focused on data entry and resolving escalations, youre missing a valuable business opportunity.
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coupa, accounts payable, capital management, finance, eprocurement
    
Coupa Software Inc.
White Paper Published By: Coupa Software Inc.     Published Date: May 30, 2017
Whether youre looking to make your first eProcurement purchase or expanding technology usage across the full range of spend management process, the Forrester Wave: eProcurement Report identifies leading eProcurement solutions.
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coupa, eprocurement, ecommerce, finance management, epayment
    
Coupa Software Inc.
White Paper Published By: Inc.     Published Date: Feb 20, 2017
Learn from five inspiring entrepreneurs as they share their experiences growing their companies. From selling coffee to coding to world travel, they blazed different paths. Now they offer real-world, everyday advice that can make a difference.
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salesforce, small business, customer service, business growth, customer data
    
Inc.
White Paper Published By: Microsoft     Published Date: Jan 05, 2017
Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand top-of-mind.
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microsoft, customer service, customer engagement, digital sales, lead nurturing
    
Microsoft
White Paper Published By: D+H     Published Date: Dec 12, 2016
Here are five things your bank can implement to exceed customer expectations and one-up your competition.
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customer service, online banking, customer experience, financial services, credit unions
    
D+H
White Paper Published By: Crimson Hexagon     Published Date: Oct 11, 2016
This guide will help you learn the fundamentals of social media analytics and how you can apply it to your organization to make smarter, more data-backed decisions.
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crimson hexagon, social media analytics, social media management, smm, social data
    
Crimson Hexagon
White Paper Published By: Adobe     Published Date: Mar 17, 2016
Learn why integrating electronic signatures into the B2B sales cycle will save you both time and money.
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adobe, electronic signature, b2b, sales cycle, mobile workers
    
Adobe
White Paper Published By: Cisco     Published Date: Feb 12, 2016
Offices arent productivity factories anymoretheyre collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isnt just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
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ebooks, cisco, productivity, digigal, collaboration tools
    
Cisco
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