Research Library > Technology > Enterprise Applications > Business Process Management

Business Process Management

Business Process Management (BPM) refers to activities performed by businesses to optimize and adapt their processes. These tools can also monitor the execution of the business processes, providing managers of an organization with the means to analyze their performance and make changes to the original processes in real-time. Using a BPMS the modified process can then be merged into the current business process atmosphere.
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White Paper Published By: Esker     Published Date: Jun 29, 2016
Automation is widely used in the business world. Still, the concept of order processing automation remains a bit of an enigma - even among those who already know a thing or two about it. That's why it's critical to give yourself a refresher before driving the project forward and getting stakeholders on board. This eBook highlights the six key stakeholders in order management that need to be challenged to go beyond the status quo. Automation aligns with their priorities - it's your job to deliver that message. Download this eBook now to learn more about the key roles in an order processing automation project.
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best practices, business optimization, business management, productivity, business process
    
Esker
White Paper Published By: Esker     Published Date: Jun 29, 2016
Order processing is most efficient when manual touch points are minimized. But when orders come in by fax or email, whats the best way to handle them? Read our eBook, The Great SAP Order Processing Predicament, to learn how 100% electronic order processing can be achieved via one universal automation platform. Download this eBook to discover how to: - Make every order electronic - Allow customers to send fax/emails Increase speed, visibility & accuracy - Eliminate manual data entry - Manage growth without adding staff
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best practices, business optimization, business management, productivity, business intelligence
    
Esker
Webinar Published By: Oracle     Published Date: Oct 24, 2016
Meeting modern business challenges centers on grooming finance teams with cooperative problem-solving skills that leverage technology.
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finance, finance talent, business challenges, digital age, application integration
    
Oracle
White Paper Published By: MuleSoft     Published Date: Sep 08, 2016
Today's business environment is extraordinarily competitive. No company, no matter its size or what industry it is in is safe from disruption. It is easier than ever for new entrants to come into a market, turning entire industries upside down. Unless organizations can nimbly innovate at the speed of their competition, they will be left behind, and large organizations with calcified processes and structures will be hit the hardest.
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mulesoft, microservices, digital transformation, business value, it support
    
MuleSoft
White Paper Published By: MuleSoft     Published Date: Sep 08, 2016
Enterprises are adopting more and more SaaS applications and customers are interacting with companies from an increasing number of channels. Many companies are not ready to provide the level of engagement, service and support their customers demand. New applications are added to the companys ecosystem, but not connected with the existing applications. Customer data is inconsistent and not synced across a customers lifecycle.
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mulesoft, microservices, digital transformation, business value, it support
    
MuleSoft
White Paper Published By: MuleSoft     Published Date: Sep 08, 2016
ESB? BPM? The alphabet-soup of middleware solutions can often be confusing. Enterprise Service Bus (ESB) and Business Process Management (BPM) solutions solve different problems, but have complementary strengths when utilized correctly. Learn more about where each is appropriate, how to design your solution, and how to select a BPM solution to complement your ESB foundation.
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mulesoft, enterprise service bus, technology, business process management, middleware solutions
    
MuleSoft
White Paper Published By: MuleSoft     Published Date: Sep 08, 2016
The organization as weve known it is barely clinging to life support. Increasingly, the calcified, creaky business systems and processes that have been embedded in organizations for decades are being swept away by more agile digital disruptors. Online and app-based companies powered by cloud, open APIs, data analytics, mobile, social, and connected to the Internet of Things are redefining markets and raising consumer expectations.
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mulesoft, forbes, api, cloud, data analytics
    
MuleSoft
White Paper Published By: Esker     Published Date: Jun 29, 2016
In a perfect world, every sales order your company receives would go straight into your ERP system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process. Learn about a solution to: - Automate fax, email, EDI, and other orders into ERP applications - Eliminate the cost and errors of manual order processing - Consolidate resources to simplify your IT landscape Youll also find out how the technology works and what it has done for other businesses.
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sales, solutions, best practices, business process, business management
    
Esker
White Paper Published By: Cornerstone OnDemand     Published Date: Jun 23, 2016
Talent is often a major barrier of organizational growth because it involves managing the growth and personalities of your workforce. So what can stakeholders do when New Hire Nancy doesnt have a handle on the company culture? Or when Salesman Steve is behind schedule in learning about new products and services? THEY CAN START BY GIVING AN EMPLOYEE MAKEOVER!
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best practices, productivity, competitive advantage, human resources, hiring
    
Cornerstone OnDemand
White Paper Published By: Hyland Software     Published Date: Jun 16, 2016
Within six months of implementing ECM in just one department, Sharp HealthCare experienced so many benefits, it wanted to expand the solution across its entire organization, integrating it with its EMR and other core applications.
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healthcare, technology, information technology, solutions, best practices
    
Hyland Software
White Paper Published By: Pega     Published Date: May 25, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems. Download this Gartner Magic Quadrant analysis for BPM platform-based case management frameworks and gain a better understanding of the solutions offered by each BPM vendor.
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business optimization, business strategy, network management, business applications, best practices
    
Pega
White Paper Published By: Pega     Published Date: May 25, 2016
Adapting to changing market dynamics is not easy for any enterprise-class organization. To stay competitive, companies not only must adapt different go to market and customer service strategies but also embrace internal business process and workflow changes, which in many cases can be more difficult. Enter Intelligent Business Process Management Suites (iBPMS). According to Gartner, iBPMS compress the observation-to-action-to-outcome cycle, and help business transformation leaders, business process directors and solution architects establish a fluid capability to handle big change. Gartner evaluated 15 iBPMS vendors including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding evolving iBPMS market and the solutions offered by each iBPMS vendor.
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business optimization, business strategy, network management, business applications, best practices
    
Pega
White Paper Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organizations CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, todays CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement
    
Pega
White Paper Published By: Pega     Published Date: May 25, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases. Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
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business optimization, business strategy, network management, business applications, best practices
    
Pega
White Paper Published By: Pluralsight     Published Date: Apr 26, 2016
Best-in-Class companies put out low-cost, high quality products, in the timeframe intended, and as a result deliver on 87% of revenue targets and see a 15% increase in profit margins. Based on the experiences of 148 respondents, this report will explore what makes a product development company successful. It will look at the differences between the Best-in-Class and their competitors to see what they attribute margins/revenue to.
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productivity, best practices, business intelligence, business management, product development
    
Pluralsight
White Paper Published By: Citrix Systems     Published Date: Apr 15, 2016
Forrester interviewed a Citrix customer currently using Citrix XenApp to determine the cost savings and business benefits of XenApp. In the process, they discovered that the company reduced desktop support costs by $1.7 million, by delivering key business applications via XenApp. Read this white paper to examine the use cases and the cost savings and benefits achieved.
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best practices, budget, business optimization, business management, business intelligence
    
Citrix Systems
White Paper Published By: Citrix Systems     Published Date: Apr 15, 2016
Citrix XenApp is the industry-leading solution for virtual application delivery, providing Windows apps to workers on any device, anywhere. See why its the top choice for todays enterprises.
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citrix xenapp, virtual application delivery, best practices, business technology, application integration
    
Citrix Systems
White Paper Published By: Citrix Systems     Published Date: Apr 15, 2016
This white paper examines how Citrix XenApp and Citrix XenDesktop dramatically reduce the effort required to protect mission-critical information, while giving users fast, simple remote access that enhances business productivity.
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best practices, business optimization, business management, security, business intelligence
    
Citrix Systems
Webinar Published By: IBM     Published Date: Mar 31, 2016
"Now in V8.7 of IBM Operational Decision Manager, IBM ODM Advanced applies insights and analytics to operational decisions by bringing together data from different sources and looking at historical trends and patterns to determine the next best action. With IBM Operational Decision Manager Advanced, you gain scope, scale, speed, and simplicity. You can now capture events, build context, and apply it to operational decisions in real-time. This helps detect situations as they occur presenting risks or opportunities to enable action. "
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ibm, ibm operational decision manager, ibm odm advanced, process improvement, business analytics
    
IBM
Webinar Published By: IBM     Published Date: Mar 31, 2016
"IBM invites you to join us for an expert presentation and discussion of the methods and tools available to help Lean Six Sigma teams drive increased levels of efficiency, effectiveness and quality. This webcast will focus on how Lean Six Sigma teams can use collaboration tools to: Increase process efficiency and reduce waste Improve process quality and reduce variance Listen to the 'voice of the customer' to drive process improvement IBM Blueworks Live is a process modeling tool used by Lean Six Sigma teams to improve business performance and deliver greater value to customers and stakeholders."
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ibm, ibm operational decision manager, ibm odm advanced, process improvement, lean six sigma
    
IBM
Webinar Published By: Cisco     Published Date: Mar 07, 2016
Find out how the Internet of Things (IoT) is changing manufacturing.
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iot, plant networks, connected factory, reducing costs, quality management
    
Cisco
White Paper Published By: IBM     Published Date: Mar 04, 2016
An analytics-based marketing platform can help marketers tackle the opportunities and challenges of a data and consumer-driven marketplace.
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ibm, analytics, marketing platform, data, best practices
    
IBM
White Paper Published By: IBM     Published Date: Feb 26, 2016
Watson Engagement Advisor is transforming the way people and organizations interact with the latest evolution of self-service. Watson Engagement Advisor empowers users to get questions answered in the manner they like best.
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watson engagement advisor, ibm, customer engagement, customer service, process automation
    
IBM
White Paper Published By: Cisco     Published Date: Feb 23, 2016
This part of the CVD describes design considerations to implement a successful BYOD solution and different deployment models to address diverse business cases. Other parts of the CVD provide more details on how to implement unique use cases.
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business models, development, business solutions, best practices, business intelligence
    
Cisco
White Paper Published By: Cisco     Published Date: Feb 23, 2016
Cisco engaged Miercom to conduct a competitive analysis of its Catalyst 2960-X switch versus two comparable Hewlett-Packard switches from the 2920 and 5120 product families.
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analysis, development management, product management, best practices, business analytics
    
Cisco
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