web experience

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Published By: Gomez IT     Published Date: Dec 04, 2009
Any business considering cloud computing to support its customer-facing Web applications must look beyond the cloud's cost savings and scalability and evaluate how cloud adoption will impact the end-user experience. This whitepaper addresses the Web experience challenges companies must address when adopting the cloud. It offers perspective and best practices to achieve world class Web performance and assist in the evaluation of cloud providers and development of cloud performance SLAs.
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gomez, web performance, site performance, ecommerce, online shopping, web performance, customer service, ebusiness, business intelligence, configuration management, service oriented architecture
    
Gomez IT
Published By: AWS     Published Date: Nov 15, 2018
"To provide trusted identities and secure transactions to your customers, you want a flexible, scalable monitoring solution that offers a unified view on the Amazon Web Services (AWS) cloud. Learn how Entrust Datacard can help your organization quickly identify, resolve, and prevent issues by using a cloud-native platform to deliver seamless customer experiences every time. Watch our on-demand webinar and gain valuable insights into: How to use a DevOps approach to monitoring The best practices to scale your monitoring solutions How Entrust Datacard monitors trace, syslog and metric data from sources like Amazon CloudWatch, Application Load Balancer, and Amazon Aurora"
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AWS
Published By: Neustar     Published Date: Feb 27, 2013
Neustar Information Services introduces you to the buying behaviors and patterns of todays insurance customer and explores the recent shifts impacting the acquisition and retention of policyholders.
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web optimization, visitor experience, website customization, offer customization, website segmentation, marketing analytics, site personalization, site optimization, site customization, web messaging, landing page customization, consumer identification, consumer verification, consumer qualification, score leads, score consumers, verify leads, verify consumers, b2c, business to consumer
    
Neustar
Published By: Webtrends     Published Date: Jun 13, 2011
Awareness, conversion, retention. As a marketer, your job hasn't changed, but the digital ecosystem changes fast. In this whitepaper from the CMO Council, top marketing execs discuss digital challenges and the resulting opportunities. Sponsored by Webtrends.
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webtrends, cmo, international, digital marketing, process, partnerships, go-to-market, customer experience, multi-channel marketing, optimization, data-driven marketing, web analytics, business intelligence, customer intelligence, crm, facebook, social media, mobile apps, lead generation, advertising
    
Webtrends
Published By: LogMeIn     Published Date: Feb 27, 2018
Customer support is predicated on the instances when customers cant solve their problem or get answers to their question(s) on their own. In some of those cases, such as phone calls or live chats, it can be difficult for agents to identify and resolve the issue without additional visual assistance. With co-browse, agents can see what the visitor sees, provide guided assistance by highlighting items or filling out forms on a visitors behalf. Sensitive fields like social security numbers and passwords can be blocked from the agents view so private information remains just that, private. Bold360s co-browse allows agents to follow visitors behind secure fields i.e. signing into their account providing an extra level of support to customers.
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browse, web, customers, security
    
LogMeIn
Published By: Cactus Commerce     Published Date: Jul 20, 2011
Download this whitepaper to gain insight into retailers that were faced with the challenge of presenting the best possible online experience and how they were able to offer extended features and functionality to their customers.
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cactus commerce, commercelive, microsoft e-commerce, cross channel e-commerce solution, e-commerce platform, digital e-commerce solution, e-commerce web design, sharepoint ecommerce solution, digital commerce, user experience
    
Cactus Commerce
Published By: IBM     Published Date: Oct 03, 2012
This white paper from IBM showcases five organizations that are strategically integrating emerging social software and tools with their existing investments and seeing measurable results in return on investment.
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social business, ibm social software, global workforce, collaboration, social technology, online experience, web experience, content delivery, customer experience management
    
IBM
Published By: Dassault Systmes     Published Date: Sep 28, 2017
This webinar reveals the changes the Aerospace and Defense landscape has experienced recently. Watch this video now to find out how to: Innovate with Flat Budgets Master the growing Complexity of Programs Evolve your Work Force Achieve record setting production rates View this webinar now to find out more.
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aerospace, aviation, manufacturing, product development, plm, product lifecycle management, automation, data
    
Dassault Systmes
Published By: Dassault Systmes     Published Date: Sep 26, 2017
This webinar explains what the Factory of the Future could be like and how to connect all techonologies used. Learn how to create experiences that people can really leverage and become more efficient in the Aerospace and Defense landscape. View this webinar now to find out more.
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aerospace, aviation, manufacturing, product development, plm, product lifecycle management, automation, data
    
Dassault Systmes
Published By: Oracle Commerce     Published Date: Mar 05, 2013
Register now for this free event on Oracle's exclusive Commerce Web TV and learn from Commerce industry leaders how to provide engaging customer experience across all your channels. Consistency Across All Your Channels
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consistency, channels, oracle, commerce, customer experience, engaging
    
Oracle Commerce
Published By: Oracle Commerce     Published Date: Mar 05, 2013
Register now for this free event on Oracle's exclusive Commerce Web TV and learn from Commerce industry leaders how to provide engaging customer experience across all your channels. Consistency Across All Your Channels
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consistency, channels, oracle, commerce, customer experience, engaging
    
Oracle Commerce
Published By: Oracle Commerce     Published Date: Dec 19, 2012
Register now for this free event on Oracle's exclusive Commerce Web TV and learn from Commerce industry leaders how to provide engaging customer experience across all your channels. Consistency Across All Your Channels
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consistency, channels, oracle, commerce, customer experience, engaging
    
Oracle Commerce
Published By: Akamai     Published Date: Jun 14, 2010
Looking back to the first iterations of travel Web sites, we can appreciate just how far technology has come. As advancements like high-speed connections began to replace the now archaic dial-up experience, consumers adjusted their expectations and demands of the companies they patronized. To gain a deeper understanding of the status of travelers' current online expectations, Akamai commissioned PhoCusWright to conduct a study examining key elements of the online consumer experience.
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akamai, travel, site performance, phocuswright, customer experience, usability, travel ecommerce, web load, abandonment, customer interaction service, customer satisfaction, customer service, ebusiness, sales automation, customer experience management
    
Akamai
Published By: Sitecore     Published Date: Jun 28, 2016
This webinar, presented by Scott Anderson, CMO at Sitecore, will explore how visionary context marketers are shifting their mindset and acquiring the necessary technology to understand every customer and use that intelligence to shape every experience at scale, in real-time.
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Sitecore
Published By: Group M_IBM Q1'18     Published Date: Feb 09, 2018
Thrill customers and empower employees with omni-channel, socially-infused digital experiences to drive better business outcomes IBM Customer Experience Suite features rich, integrated capabilities for managing web content, rich-media assets, real-time social communications, robust customer self-service capabilities, business analytics and mobile device delivery IBM Employee Experience Suite enables employees to easily find and share relevant information across multiple platforms, diverse geographies with multiple languages, and within the context of business applications
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digital experience, ibm, software
    
Group M_IBM Q1'18
Published By: Polycom     Published Date: Sep 07, 2016
View the on-demand webinar, Create Exceptional Meeting Experiences with Skype for Business and Polycom: A Q&A with Jeff Schertz, Skype for Business MVP for a conversation about Polycoms newest solutions and see how they elevate the collaboration possibilities of Skype for Business. And how they can enhance your meeting experiences.
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom
Published By: Polycom     Published Date: Jun 08, 2016
"Have you heard about Polycoms groundbreaking new meeting collaboration solutions? Are you curious how Polycom RealPresence Trio, RealPresence Centro and others fit into your Skype for Business plans? View the on-demand webinar, Create Exceptional Meeting Experiences with Skype for Business and Polycom: A Q&A with Jeff Schertz, Skype for Business MVP for a conversation about Polycoms newest solutions and see how they elevate the collaboration possibilities of Skype for Business. And how they can enhance your meeting experiences."
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business optimization, business strategy, network management, business applications, best practices, business process management, collaboration, productivity, content management system
    
Polycom
Published By: Oracle     Published Date: Sep 11, 2012
This paper explores ways for government to provide Citizens access before or after hours and conduct government business--much as they can log on to their computers whenever they want to buy from Amazon.com.
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it marketing, customer service, oracle, web experiences
    
Oracle
Published By: Oracle     Published Date: Mar 04, 2014
As Americans spend an increasing amount of time on the internet, theyre demanding a more positive, intuitive, and instant online experienceeach and every time. In short, they expect the time they invest in the Web to be worth every millisecond devoted to it. Likewise, business leaders know that every visit to an organizations Website affects the way consumers view their companies as a whole. Thus, each online interaction must be better than good and, at best, generate positive buzz. Just one negative experience, after all, can generate a negative buzz heard around the world.
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oracle, oracle cloud service, customer experience, self service, web experience, web services, project management, service management
    
Oracle
Published By: Applause Israel     Published Date: Sep 25, 2018
The goal of usability testing, simply put, is to make sure that a user can complete the tasks they are expected to complete. Usability testing doesnt test whether or not the functions of the application, website or connected device work correctly, but rather that a user intuitively understands how to perform these tasks and how easy or difficult it was to do so. With usability testing, close enough wont cut it. A product may have a superior architecture, a great set of features, good performance, scalability and a number of other positive attributes. However, all of this effort is wasted if the user experience is inadequate. An application, website or connected device that is not user-friendly is just as bad as a buggy version and can lead to diminished revenue, product abandonment or a total failure. An application with poor usability can also negatively affect a brand
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Applause Israel
Published By: Applause Israel     Published Date: Jun 19, 2018
APPLAUSE CASE STUDY ACCELLION THE INCREASING IMPORTANCE AND COMPLEXITY OF DIGITAL EXPERIENCES Maintaining a strong digital presence is critical as digital experiences are now the front door for your brand. Websites, mobile apps, and connected devices are all different ways for you to connect with your customers on a deeper level, and foster a stronger relationship of trust and loyalty. While you now have a wide-open avenue to reach customers more effectively, you also need to account for a whole new level of complexity, especially in the mobile space. Millions of people can download the same mobile app and have entirely unique experiences. This is a result of how fragmented the digital world has become. ScientiaMobile counted 45,000 different device profiles on the market today, and estimates that this rate of fragmentation will only increase heading into the future. On top of this variability is the wide range on contexts in which your customers can be relying on your mobile app to wo
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Applause Israel
Published By: Progress     Published Date: Mar 06, 2017
Formerly, buyers were limited in the ways they could gather product information. But because of the web and social media, buyer behaviors have changed. Because buyer interactions can number in the thousands or millions, businesses must use automated tools to personalize the buyers online experience and drive them toward a purchase decision.
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Progress
Published By: Progress     Published Date: Mar 06, 2017
Formerly, buyers were limited in the ways they could gather product information. But because of the web and social media, buyer behaviors have changed. Because buyer interactions can number in the thousands or millions, businesses must use automated tools to personalize the buyers online experience and drive them toward a purchase decision.
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data driven marketing, buyer behavior, buyer interactions, web content management, content management systems
    
Progress
Published By: Progress     Published Date: Oct 09, 2017
Formerly, buyers were limited in the ways they could gather product information. But because of the web and social media, buyer behaviors have changed. Because buyer interactions can number in the thousands or millions, businesses must use automated tools to personalize the buyers online experience and drive them toward a purchase decision.
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Progress
Published By: Adobe Systems     Published Date: Mar 04, 2011
Learn how easy it is to create and send a single PDF Portfolio using Adobe Acrobat X Pro. See how to create a rich, branded PDF Portfolio containing many types of documents, each with a rich preview experience. Discover how to embed web pages and streaming media and even output the entire portfolio experience as a web page.
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adobe, pdf, portfolio, acrobat, pro, rich media, business intelligence, business process management, enterprise software, sales & marketing software
    
Adobe Systems
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