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Published By: Workfront     Published Date: Jun 25, 2014
Is your IT organization plagued by overburdened resources, too many meetings and work request interruptions? Download this eBook to learn about 10 problems preventing your IT team from doing their best work and how to solve them. Get the eBook now.
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at task, it organizations, work requests, technology changes, project updates, status reports, project management, knowledge management, enterprise applications
    
Workfront
Published By: AtTask     Published Date: Jul 17, 2014
Rapid changes in both technology and business mean that IT departments are constantly barraged with new projects whether it's writing a web app or implementing new infrastructure for mobile application. It's a challenge just to stay ahead of the curve. This Whitepaper examines the top 10 every day pains that prevent IT managers from getting work done and offers some new and trusted solutions for improving your productivity.
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at task, it organizations, work requests, technology changes, project updates, status reports, project management, knowledge management, enterprise applications
    
AtTask
Published By: RES Software     Published Date: Mar 26, 2013
With a long list of strategic projects and requests from users to enhance their experience, healthcare IT professionals will need to focus on key trends that will lead to more efficient IT and more satisfied users.
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ehr, healthcare records, patient data, meaningful use, healthcare, trends
    
RES Software
Published By: CA WA     Published Date: May 12, 2008
All things that can be automated will be automated. Beyond the careful choreography of sophisticated workflow, managing myriad simultaneous requests puts unprecedented demand on the software that must schedule and perpetually deliver against well-defined service levels, in real time. Gone are the days of simple batch processing. Welcome to the oh-so-very-flat world that is embracing service-oriented architectures, grid architectures, expansive ecosystems, and end-to-end processing. Workload scheduling has got to grow up.
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ca wa, workload automation, soa, service oriented, scheduling, service oriented architecture
    
CA WA
Published By: Workfront     Published Date: Sep 18, 2014
As marketers, we know our best work is fueled by time to think, brainstorm and explore different directions. But in a world of endless email, status meetings and countless other distractions, finding time to do great work seems to be a lofty dream rather than reality. Check out this white paper by MarketingProfs to learn 4 best practices to find time to do your best, most satisfying work. Youll learn how to: Reduce interruptions Spend less time tracking work Reduce random work requests Stop chasing information and requirements
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strategies, creative work, brainstorm, status meetings, work requests, information and requirements, enterprise applications
    
Workfront
Published By: Workfront     Published Date: Jan 22, 2015
Real tweets from creatives reveal common frustrations we all share. If you work on a creative team, youve been plagued with late-nights, emergency requests, and revision after revision after revision. And after everything you do, you still dont seem to get the respect you deserve. Download this ebook and get rid of your #CreativeProbs. Learn how to: Get a handle on your workload Automate approvals Communicate more, email less Build relationships on a foundation of trust Get the ebook now and start proving the value of your creative team. ________________________________________ Sneak Peek Tweet #2: By naming a file final you automatically doom it to six more revisions. #CreativeProbs
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creative marketing team, workload, automate approvals, communication, build relationships
    
Workfront
Published By: PGi     Published Date: Feb 19, 2019
Does your platform truly inspire and empower your people, or is it a #fail that causes a lot of headaches, complaints and IT help requests? Weve heard and seen it all, and weve found five key reasons why people hate collaboration platforms.
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PGi
Published By: Staples     Published Date: Oct 13, 2016
Do you have days when you think everyone in the office is trying to drive you nuts? Last-minute requests piling up? Well, hang this list on the refrigerator in the breakroom. Theyll get the point.
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office, breakroom, management, teamwork, etiquette
    
Staples
Published By: FICO     Published Date: Jun 07, 2016
As IT departments lists of backlogged application development projects keep growing, so does the speed of new development requests from line-of-business personnel. For many IT departments, the speed of business the speed of requests for additional developments cant be met under current practices. This inability to keep pace with critical development requests, supporting timely strategy modifications, seriously impacts an enterprises profitability. The solution FICO advocates one that accounts for budget constraints, legacy operational realities and quality assurance is to empower line-of-business personnel as Citizen Developers, giving them the right set of technology assets to quickly, safely and cost effectively participate in application development.
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FICO
Published By: Aprimo, Inc.     Published Date: Dec 23, 2008
BearingPoint wanted a “one-stop-shop” for its growing marketing organization that was easy to setup and didn’t require a lot of resources. A tool was needed to help with the wide-range of marketing activities that satisfied the needs of the entire marketing team. This system needed to easily handle financial and legal requests, capture campaign and event data, support creative development and reduce manual processes that contributed to the lagging of concrete knowledge of their marketing budgets and spending at any given point in time.
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aprimo, marketing operations, financial visibility, marketing resource management, it management, knowledge management, network management, contact management, project management, service management, spend management
    
Aprimo, Inc.
Published By: BlackBerry     Published Date: Jun 22, 2010
Fast, accurate communications are the underpinnings of patient care and safety. Yet, today's hospital staff carry so many pagers and other devices, it's become cumbersome. With Amcom Mobile Connect, you can simplify communications and strengthen care by using your BlackBerry smartphone for code alerts, patient updates, lab results, consult requests, and much more. In short, everything.
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blackberry, smartphones, wireless, pda, pagers, healthcare, enterprise servers, it management, budget, mobility, software costs, mobile computing, mobile data systems, mobile workers, smart phones, wireless application software, wireless communications, wireless infrastructure, wireless messaging, wireless phones
    
BlackBerry
Published By: Akamai Technologies     Published Date: Sep 27, 2016
Akamais Threat Research team analyzed a week of cross-site scripting (xss) alert triggers to gain clarity on the nature of xss attacks. Read this case study to learn which vectors are vulnerable and specific techniques that were employed during remote resource injection exploitation attempts versus simple probing requests.
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akamai, xss, xxs exploration, threat research, analytics, security, cybersecurity, networking, knowledge management, enterprise applications
    
Akamai Technologies
Published By: Looker EMEA     Published Date: Sep 27, 2017
What is your Analytics Maturity? An 'Army of Analysts' can be very powerful. The problem, of course, is that as your organisation scales, and more data requests come in, youll constantly be hiring more analysts (and that gets expensive!). Download this infographic to discover what your analytics maturity is, and how to move from an 'Army of Analysts' to a more efficient, scalable model.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Looker EMEA
Published By: IBM     Published Date: Feb 18, 2009
This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
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ibm integrated data management, jd edwards, business-critical erp applications, archiving project, service level goals, data retention compliance, archiving strategies, ibm optim data growth solution, rapid data growth, data classification, enterprise applications, data management, business management, customer relationship management, enterprise resource planning
    
IBM
Published By: IBM     Published Date: Feb 18, 2009
This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
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ibm integrated data management, siebel crm, archiving project, service level goals, data retention compliance, archiving strategies, ibm optim data growth solution, rapid data growth, data classification, enterprise applications, data management, customer relationship management, return on investment, sla
    
IBM
Published By: IBM     Published Date: Feb 18, 2009
This white paper explains how the seven basic principles for managing enterprise application data can help your organization: Establish effective policies for full-lifecycle enterprise data management to control data growth and lower storage costs; Meet service level goals to achieve the timely completion of key business processes for mission-critical applications; Support data retention compliance initiatives and mitigate risk for audits and e-discovery requests; Implement scalable archiving strategies that easily adapt to your ongoing business requirements.
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ibm integrated data management, oracle e-business suite, business-critical erp applications, archiving project, service level goals, data retention compliance, archiving strategies, ibm optim data growth solution, rapid data growth, data classification, enterprise applications, data management, ebusiness, enterprise resource planning, oracle
    
IBM
Published By: Amazon Web Services     Published Date: Apr 11, 2018
Its important to provide effective inbound and outbound network traffic control to distinguish between legitimate and illegitimate requests. Effectively managing, monitoring, controlling, and filtering network traffic are key actions that can help do so and further enable a robust cloud security infrastructure. Filtering Cloud Network Traffic and Preventing Threats
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Amazon Web Services
Published By: Pega     Published Date: Apr 04, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is Why?. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega
Published By: Pega     Published Date: May 24, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is Why?. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega
Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or Blended AI by Genesys, addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: Personalize self-service Connect customer conversations Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or Blended AI by Genesys, addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: Personalise self-service Connect customer conversations Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: CA Technologies     Published Date: Feb 13, 2015
IT services are all about people, and the peoples most precious resource is time. They want to be more productive, but service management tools havent always helped. CA Cloud Service Management is a leap forward, a powerful but flexible solution that is built for speedrapidly accelerating time-to-value where other SaaS solutions fall short. With CA Cloud Service Management, you can implement in days, configure without programmers, and automate end-user requests. A true SaaS solution means you get the latest capabilities the minute they are available and simplified pricing gives you predictable costsno nickel and diming or haggling over complex pricing charges.
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cloud monitoring, cloud service management, data, data management, data sheet, it services
    
CA Technologies
Published By: ClickSoftware     Published Date: Sep 12, 2014
This report will take an in depth look at the 90 capital equipment manufacturers to better understand the key trends and challenges facing this industry vertical.
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delivering exceptional service, mission critical service, capital equipment manufacturers, customer service, resolution of service requests, software development, enterprise applications, platforms, data management
    
ClickSoftware
Published By: Cherwell Software     Published Date: Apr 24, 2019
Each year, a total of 180,000 IT service tickets are created and processed. These include requests and incidents of all kinds, such as the provision of the flight information displays, an employee request for a laptop, through to IT equipment for an airline customer. The Airports IT team therefore decided to undertake a complex and ambitious project, entitled ITSM 2020, which aimed to establish a uniform and future-oriented IT service management system that would effectively and efficiently serve all areas of Munich Airport. Munich Airport evaluated various bidders in a two stage process conducted on the basis of the European Union tendering procedures. Cherwell was able to hold its own against other ITSM solutions both technically and in terms of price.
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Cherwell Software
Published By: BlackBerry     Published Date: Apr 12, 2010
Incumbered by paper-based workorders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs, sets it apart from the competition, and showed market leadership.
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blackberry, videotron, automation, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing, mobile computing, mobile data systems, pda, smart phones, wifi, wireless application software, wireless communications, wireless hardware, wireless infrastructure, wireless messaging
    
BlackBerry
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