quality

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Published By: Selligent Marketing Cloud     Published Date: Mar 07, 2018
Among all the trends and buzzwords currently shaking up the marketing industry, one concept is emerging as the one to watch: customer experience (CX). Providing individual customers with the best possible experience is becoming the top priority at the moment, even to the point where experience outshines product quality(!) as the main differentiator. This is confirmed by a recent Gartner1 survey, in which 86 percent of participating companies listed customer experience as the main factor for gaining a competitive advantage, compared with merely 36 percent in 2012.
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customer lifecycle, lifecycle marketing, customer experience, omnichannel, multichannel, automation, loyalty, crm, marketing, personlisation, campaign management, customer marketing, retention marketing, marketing cloud, marketing solution, marketing platform, artificial intelligence, prediction learning, product recommendation
    
Selligent Marketing Cloud
Published By: STANLEY Healthcare     Published Date: Mar 24, 2015
IASIS Healthcare LLC executives challenged the Arizona-based supply chain team to find innovative ways to manage inventory and reduce cost. Targeting areas with some of the most expensive suppliescatheterization laboratories and interventional radiology (IR)roomsthe team sought a new way to drive down costs while still providing a wide variety of products, offering patients innovation and high quality, and maintaining physician satisfaction. Read this case study to learn how Arizona Hospitals use STANLEY Healthcare's SpaceTRAX Point of Use Inventory Management System to overcome the challenges of managing inventory in Cath Labs and IR Rooms.
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inventory management, healthcare, cath labs, ir room, supply chain, cost reduction, physician satisfaction, medical technology
    
STANLEY Healthcare
Published By: TIBCO Software     Published Date: Jul 22, 2019
TIBCO Connected Intelligence for Smart Factory Insights By processing real-time data from machine sensors using artificial intelligence and machine learning, it's possible to predict critical events and take preventive action to avoid problems. TIBCO helps manufacturers around the world predict issues with greater accuracy, reduce downtime, increase quality, and improve yield.
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TIBCO Software
Published By: Interactive Intelligence     Published Date: Feb 28, 2013
Are your collectors FDCPA-compliant when they're on the phone with consumers? There are many options available to call centers and collection agencies. In this white paper, we get through the thoughts and opinions and various voices in the industry.
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better hiring, better work environment, better quality management, fdcpa compliancy, better hiring, better quality management, knowledge management, enterprise applications
    
Interactive Intelligence
Published By: Akamai Technologies     Published Date: May 08, 2017
We are coming to expect quality video in all our digital experiences from online shopping to on the job training. However, as video technology has become more ubiquitous, it has also become more complex. To deliver a quality experience to users, regardless of their device and connectivity, you need a holistic video strategy. Weve tapped into our experience to present the top issues you must address to ensure a successful online video strategy. Download now to learn more!
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device management, data solutions, system solutions, data breach, mobile management
    
Akamai Technologies
Published By: Akamai     Published Date: Mar 08, 2017
Weve tapped into our experience to present the top issues you must address to ensure a successful online video strategy.
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video, online video, quality video, video strategy, engagement, online engagement
    
Akamai
Published By: Diligent     Published Date: Jul 10, 2017
The Corporate Secretaries International Association (CSIA) is a Geneva-registered global organisation whose mission is to develop and grow the study and practice of Secretaryship, to improve professional standards, the quality of governance practice and organisational performance. CSIA was established in 2010 as a not-for-profit organisation committed to improving the recognition and understanding of the practice of corporate secretaryship and the role of the corporate secretary. Its structure as an international federation of professional bodies enables it to effectively represent those practitioners who work at the frontline of governance.
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communication, client-agency relationships, budgeting, digital marketing, personal relation improvement, resource management
    
Diligent
Published By: Plex Systems     Published Date: Feb 26, 2014
Cloud computing has the potential to completely revolutionize the A&D industry, with immediate cost gains from greater supplier collaboration and visibility, more effective demand management, and higher levels of compliance and quality management.
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cloud, plex, erp, cloud computing, manufacturing, management, best practices, productivity, high level production, enterprise resource planning
    
Plex Systems
Published By: Limelight Networks     Published Date: Mar 02, 2018
Today, digital security is top-of-mind. From the boardroom to the backroom, everyone is asking the same questions, How do we protect our digital experiences? How do we ensure our website is safe for our visitors? How do we make sure that no one can steal our content? But safeguarding a digital experience isnt a one-size-fits-all solution. It often involves multiple techniques and layers of security. From verifying your identity (with HTTPS) to encrypting sensitive data to restricting access and protecting multimedia content, you must approach security in a layered manner, employing multiple means and techniques to protect the digital content through which your audience interacts. This paper explores ten different methods and technologies that an organization can employ to protect its content. This multi-layered approach can effectively protect your digital content, ensure high availability, and maintain superior quality of experience for every digital visitor. Youll learn: 10 s
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Limelight Networks
Published By: Limelight Networks     Published Date: Feb 21, 2018
From the boardroom to the backroom, everyone is looking for ways to protect their digital content from cyber threats like DDoS attacks, unauthorized access or theft. In this white paper, well discuss ten different ways to protect your digital content, ensure high availability and maintain superior quality of experience for every digital visitor.
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Limelight Networks
Published By: Limelight Networks     Published Date: Mar 02, 2018
Today, digital security is top-of-mind. From the boardroom to the backroom, everyone is asking the same questions, How do we protect our digital experiences? How do we ensure our website is safe for our visitors? How do we make sure that no one can steal our content? But safeguarding a digital experience isnt a one-size-fits-all solution. It often involves multiple techniques and layers of security. From verifying your identity (with HTTPS) to encrypting sensitive data to restricting access and protecting multimedia content, you must approach security in a layered manner, employing multiple means and techniques to protect the digital content through which your audience interacts. This paper explores ten different methods and technologies that an organization can employ to protect its content. This multi-layered approach can effectively protect your digital content, ensure high availability, and maintain superior quality of experience for every digital visitor. Youll learn: 10 s
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content delivery network, cdn, cybersecurity, ddos, waf, web application firewall, distributed denial of service attacks, cloud security, digital rights management
    
Limelight Networks
Published By: Dice     Published Date: Oct 07, 2013
Put up a job listing and youll get a number of resumes. Is that success? Quantity is never the goal. Quality is. So, what does it take to attract the best talent? If it were as simple as free meals, this article would be very short.
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dice, top tech talent, job posting, talent
    
Dice
Published By: HireVue     Published Date: May 01, 2019
MOST HIRING IN THE 21ST CENTURY IS JUST A DIGITALIZATION OF HOW I T S A LWAYS BEEN DONE With new technology, you can fundamentally reengineer it to be faster, more accurate, and more inclusive of underrepresented groups. This white paper will show you how world-class recruiting departments are seeing drastic improvement in time to hire, better quality hires, and increases in new hire diversity. Theyre reimagining hiring so the interview is at the beginning of the hiring process.
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HireVue
Published By: CrowdTwist     Published Date: Apr 05, 2018
In 2018, brands should be investing more time and money into fostering customer loyalty. Winning new customers is important to grow a business, but keeping existing customers satisfied and loyal is crucial to a brands success. What are the drivers of brand loyalty?What keeps customers coming back? Which brands are leading the pack? In this e-book, well highlight 20 brands that are investing in the brandcustomer relationship to deliver the high-quality products and services that create the exceptional customer experiences that drive loyalty.
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customers, optimization, organization, branding, crowdtwist, business
    
CrowdTwist
Published By: Business-Software     Published Date: Apr 02, 2009
With help desk automation, companies can increase collaboration and information-sharing among the various departments that play a role in customer satisfaction, including customer service, product development, and quality assurance, as well as field consultants and support staff. Additionally, help desk automation can tightly integrate both internal and external support processes. Learn more today!
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itil, itsm, service management, help desk, automation, customer satisfaction, loyalty, retention, end-to-end, it management, project management, desktop management
    
Business-Software
Published By: Cisco     Published Date: Dec 04, 2015
Group video systems primarily serve the need for high-quality video interaction across a range of meeting room sizes.
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video, system, high quality interaction, sip, network management, network performance, network security, wide area networks, best practices
    
Cisco
Published By: Crownpeak     Published Date: Sep 29, 2016
The Gartner Magic Quadrant for Web Content Management (WCM) provides an in-depth analysis of leading vendors, designed to help guide companies that are in the process of evaluating a Web Content Management solution for their business. For the third year in a row, Gartner has recognized Crownpeak as a "Visionary" on its 2016 Magic Quadrant for Web Content Management. The report is an invaluable tool for gaining a better understanding of the industry's leading WCM solutions and their strengths. Crownpeak recently added Digital Quality Management to its platform, making us the only WCM with automated monitoring for flagging errors and inconsistencies. Enjoy a complimentary download on us!
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crownpeak, gartner, magic quadrant, web content management, wcm, digital quality management, digital experience management
    
Crownpeak
Published By: Puppet     Published Date: Jun 24, 2016
The fifth annual State of DevOps Report, presented by Puppet and DevOps Research & Assessment (DORA), confirms and highlights the fact that achieving higher IT and organizational performance is a team effort spanning development and operations and its an investment that can deliver powerful returns. This years report shows how DevOps speeds up delivery, improves quality and security, enhances employee engagement and more. Download the report to learn why: High-performing IT organization experience 200x more frequent deployments and 24x recovery from failures. High performers spend 22 percent less time on unplanned work and 29 percent more time on new work, such as features or code. Taking an experimental approach to product development improves IT performance. The report also helps you understand the ROI of DevOps, and includes formulas to quantify your potential cost savings, using metrics from you own organization.
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Puppet
Published By: Lyris, Inc.     Published Date: Jul 01, 2011
Maximize your email marketing campaigns and improve ROI- let the "25 Essentials for Exceptional Email Campaigns" be your guide to the essential rules of email engagement, with fundamental best practices that will help you get the most from your email marketing efforts.
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lyris™, email marketing services, marketing software, email value proposition, evp, email marketing software, email campaigns, sender reputation, inbox design, list quality, email mechanics, correct rendering, web analytics
    
Lyris, Inc.
Published By: Dassault Systmes     Published Date: Jun 19, 2018
Robot programmers frequently find it challenging to deliver material handling, arc welding, spot welding, or drill and riveting programs that work with certainty on the first run. Because robot programming is not part of the design phase, they are forced to implement fixes and workarounds on the shop floor. Costs escalate as production cycles expand and changes are made without knowledge of the shop floor impacts. DELMIA Robotics on the Dassault Systmes 3DEXPERIENCE platform delivers high quality, collision-free programs in the native robot language with no need for intervention on the shop floor. In the virtual world, programmers and designers work in concert to create the most productive tooling operations and robot cycle times. Programming can move ahead independently without interrupting production, and robot programs perform predictably the first time. Costs of programming and production are significantly reduced, and products move to market more quickly. Learn how offline robot
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Dassault Systmes
Published By: Interactions     Published Date: Feb 27, 2019
The quality of a customer care strategy can make or break a company. Simply resolving a customer service issue or complaint is no longer enough in a compettve, customer-obsessed environment, there is always room for improvement. In a recent research report on Customer Efort, Interactons found that customers simply arent willing to spend a lot of tme getng their issues resolved. Thats why brands today need to design a modern customer care strategy that not only addresses their customers needs, but also removes efort and frustraton. And do all of this while reducing the ever increasing cost and complexity of customer care. So how do you get started with developing a successful customer care strategy? Weve outlined 4 steps that address the major points you need to consider when building a customer care roadmap.
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Interactions
Published By: HireVue     Published Date: Apr 09, 2019
The best graduate talent can come from anywhere. This isnt to say you cant have a shortlist of top schools - but you should make every eort to cast as wide a net as possible. A college recruiting process that doesnt scale misses out on the opportunity to increase workplace diversity, bolster employee retention, and select from a pool of the highest quality candidates.
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HireVue
Published By: HireVue     Published Date: May 01, 2019
THE BEST GRADUATE TALENT CAN COME FROM ANYWHERE This isnt to say you cant have a shortlist of top schools - but you should make every eort to cast as wide a net as possible. A college recruiting process that doesnt scale misses out on the opportunity to increase workplace diversity, bolster employee retention, and select from a pool of the highest quality candidates.
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HireVue
Published By: WorkBook from Deltek     Published Date: Jul 20, 2018
Overservicing is a very real issue for agencies. As a business whose value is judged on the quality of service, it is all too easy for agencies to always want to go the extra mile for clients, both happy and unhappy. Our research into the creative industry shows that while 75% of agency time is spent on client work, only 70% of that time is actually billed to clients. In this eGuide, we will show you 4 ways to take more control and avoid overservicing in your agency.
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WorkBook from Deltek
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