online business

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Published By: Bold Software     Published Date: Mar 15, 2010
If you've downloaded this guide then you already know how a live chat implementation can simultaneously help your business cut support costs and boost online conversions. If you've started investigating solutions then you also know there are a confusing number of choices available. The ten questions listed below can help you to find the right product for your business.
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bold software, chat, live chat, e-service, internet retailers, traffic, customer service, benchmarks
    
Bold Software
Published By: Bridgeline Digital     Published Date: Sep 26, 2013
iAPPS Content Manager is the premier business marketing solution to drive Digital Engagement in the CMS marketplace. iAPPS Content Manager allows businesses to personalize their online interactions with customers in an increasingly digital world. The solution combines business purpose and end-user context to attract customers, deliver compelling content, and optimize conversion rates.
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cms, content manager, content management system, digital engagement
    
Bridgeline Digital
Published By: Bridgeline Digital     Published Date: Nov 20, 2013
iAPPS Content Manager is the premier business marketing solution to drive Digital Engagement in the CMS marketplace. iAPPS Content Manager allows businesses to personalize their online interactions with customers in an increasingly digital world. The solution combines business purpose and end-user context to attract customers, deliver compelling content, and optimize conversion rates.
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Bridgeline Digital
Published By: Xero     Published Date: Feb 18, 2014
You're mobile and streamlined -- or trying to be both those things -- while you provide salient financial advice to your clients, who are mostly small businesses like you. As your job is moving from traditional accounting work to involve a lot of business growth and marketing.
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online accounting, marketing, small business, smb, finances, cloud, cloud computing, small business networks
    
Xero
Published By: Vocus     Published Date: Mar 19, 2014
Find out the most efficient ways to build social media influence, monitor your target audience online, and drive business to your front door.
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marketing software, social media marketing, digital marketing, media list, marketing automation, internet marketing, journalists, facebook marketing
    
Vocus
Published By: Sprinklr     Published Date: Nov 22, 2016
CXM is the process of providing unforgettable experiences to your customers at every touchpoint online, on the phone, on social, and in person. Its the future of every business operating in a networked world. So where do you begin?
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customer service, customer experience, customer retention, voice of the customer, social customer service, social customer care, customer care
    
Sprinklr
Published By: Symantec     Published Date: Oct 01, 2015
Stay up-to-date with Symantec's WSTR 2015: your 3-Part report to the world's current and emerging website security threats. Packed with valuable insights and statistics, it's all you need to know about the threats that impact your online business world.
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web security, web threats, online business, e-commerce, security
    
Symantec
Published By: INT_AstuteIT_ABM_DoubleTouch_BENELUX     Published Date: Feb 23, 2018
Traditional organizations across the globe are transforming to compete against digital-only players, in restructuring to put the customer first. The worlds buying behavior - and peoples behavior in relation to technology - is quickly changing in connection with online distribution channels, smart devices, and their interplay with offline touchpoints. Siloed business systems and their old reporting lines need to shift, and synchronize - fast.
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programme, manager, data, analyst, technical
    
INT_AstuteIT_ABM_DoubleTouch_BENELUX
Published By: ttec     Published Date: Jul 24, 2019
Omnichannel is one of those words everyone uses, but few use correctly. Its not another word for multichannel. Its a different state of existence. In our experience, multichannel is the ability to interact with customers across many different channels, but not necessarily in a cohesive fashion. As new channels become available, they are bolted on to existing customer experience infrastructure such as CRM or customer support systems. Too frequently, the management of these channels becomes siloed (web versus in-store sales, for example). The effect of this from the customer experience standpoint can be disjointed and jarring. For example, the resolution of an issue following a customer conversation with an associate in the contact center may not be reflected when the customer goes online or into a store. Yet the ability to offer multichannel service experience is table stakes for todays business. If youre not available in the channels where customers want you to be, you cease to b
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ttec
Published By: Cisco Spark     Published Date: Apr 03, 2017
There have never been more ways to connect to your team online. Yet, even as an explosion of communication and collaboration tools invites businesses to bridge distance, time zones, and other workplace challenges, workers often find themselves increasingly disconnected.
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Cisco Spark
Published By: Lenovo and Intel     Published Date: Jul 10, 2018
The risk of cyber attacks and the cost of failure are increasing. Penalties associated with failure are only going to increase. And these challenges are compounded by increasing collaboration, use of cloud-based solutions, and an increasingly mobile workforce. Join experts from Forrester, Lenovo and Microsoft as they explore Forresters newly updated Zero Trust Extended framework. Then Lenovo covers how the four core components of its Data, Identity, Online and Device (DIODe) approach can minimize risk to data and critical IT. By taking these important steps toward a full Zero Trust Extended framework, you can: Protect the business from advanced threats Reduce the impact of breaches Easily support new business and operating models Rise to the challenge of evolving regulations like FISMA, HIPPA, PCI and GDPR
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Lenovo and Intel
Published By: Verio Inc.     Published Date: Oct 15, 2010
Are you getting the most from your online business? Download this guide for videos and demonstrations that show how turn your informational, online brochure into an interactive tool, with a Verio cPanel VPS Hosting solution.
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verio, ecommerce, whm, vps, hosting, cpanel, vps, blogging
    
Verio Inc.
Published By: Stripe     Published Date: Aug 06, 2019
Payments is an increasingly strategic area of focus for enterprises, impacting market expansion, customer experience, business model evolution and, ultimately, revenue growth. As the role of payments in business strategy continues to expand, enterprises need secure, reliable and scalable infrastructure to underpin their transaction acceptance and processing capabilities. Stripe commissioned 451 Research to understand how large enterprise-scale merchants are thinking through their online payments infrastructure requirements. 451 Research surveyed 800 merchants across 8 countries, including a mix of business decision-makers from payments to finance to IT. KEY FINDINGS 87% of mid- and large-sized businesses surveyed use the cloud as their dominant payments environment. Nearly two-thirds of respondents using the public cloud for payments have seen improvements in security, innovation and uptime, while nearly three in five cited improved scalability. Respondents using public-cloud-
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payment security, platform as a service (paas), foreign currency transactions, fraud protection, payment solutions
    
Stripe
Published By: Monetate     Published Date: Sep 30, 2014
One company dominates all the rest in the quest for consumer budgetsAmazon. The secret to this success is laser-focused on one objective: delivering a customer experience that converts. But how do they do it? This white paper examines five features and sales tactics that Amazon uses to convert shoppers (and five tactics it doesnt use) to show you how you can achieve equal?or even higher?growth rates than Amazon.
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online retail, amazon, customer experience, sales tactics
    
Monetate
Published By: VisiStat     Published Date: Mar 22, 2007
This report outlines five important "insider" secrets for measuring the effectiveness of your Website, along with tips on how to turn it into a lead generation machine.
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website traffic, visitor tracking, web analytics, web metrics, site analysis, online marketing, site management, increase sales
    
VisiStat
Published By: Limelight     Published Date: Feb 16, 2018
When it comes to delivering digital content, downtime isnt the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load. Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questions. In this paper well explore the 5 things you should know about multi-CDN in order to determine if it might make sense for your business.
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content delivery network, cdn, multi-cdn, multiple cdns, website performance, website acceleration, digital content delivery, mobile delivery
    
Limelight
Published By: D+H     Published Date: Dec 12, 2016
Here are five things your bank can implement to exceed customer expectations and one-up your competition.
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customer service, online banking, customer experience, financial services, credit unions, business intelligence, customer interaction service, customer relationship management
    
D+H
Published By: TradeGecko     Published Date: Aug 15, 2018
2018 is going to a big year for wholesale distribution. Thanks to constant advancements in B2B technologies and capabilities, wholesale is fast catching up with retail, through omnichannel selling, digitalization and global online marketplaces, amongst others. So, what do these predictions mean for the APAC wholesale market? As buyers come to expect instant, sophisticated and customised service as standard, wholesale businesses will need to embrace technologies that allow them to provide a customer experience on par with B2C. Download this eBook to understand the most important trends in wholesale distribution in APAC.
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TradeGecko
Published By: Cisco     Published Date: Nov 30, 2016
Seven out of 10 business people today prefer meeting online over traveling to meetings, according to the CBS Small Business Pulse.1 With this overwhelming preference for virtual meetings, its no wonder that top marketers are using online meetings to boost ROI on their activities
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Cisco
Published By: Vindicia     Published Date: Oct 04, 2017
The number of services available via online subscription is explodingand the big bang of subscription is only gaining momentum. Companies want to turn one-time purchases into regularly recurring subscriptions or memberships. The siren song of subscription success is calling to executives in virtually every industry. Business leaders want ongoing revenue streams from an army of subscribers. But, as companies that plunged into recurring business models are realizing, subscriptions are more than just transactions that recur. Subscription success can be illusive. Too often, subscription models dont generate the expected high, ongoing revenue streams.
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Vindicia
Published By: Trustpilot     Published Date: Nov 13, 2014
Concerns about online reviews are invariably based on misconceptions that don't hold up when faced with reason. This whitepaper lists some of the most common myths holding businesses back from embracing the true power of online reviews.
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trustpilot, online reviews, customer feedback, customer service, reviews, sales, customer interaction service, customer satisfaction
    
Trustpilot
Published By: MessageLabs     Published Date: Sep 17, 2008
Social and business networking sites are changing the way people talk online. Sites like Facebook, MySpace and Bebo help friends stay in touch while LinkedIn and Plaxo mainly connect business users. They are very popular but present new challenges to IT managers. They seem to have come out of nowhere. For example, Facebook currently has 70m users, 40% of which are located in the US.  The rapid growth of such sites is part of the problem. Companies risk being caught off guard.  Learn how to protect your business from threats posed by online social networking in this 7 Step Guide for IT Managers.
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web security, internet security, social networking, facebook, myspace, my space, social, messagelabs
    
MessageLabs
Published By: Americaneagle.com     Published Date: Sep 12, 2012
Americaneagle.com's Fall 2012 White Paper focuses on 8 tips to improve your online business this holiday season.
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Americaneagle.com
Published By: Akamai Technologies     Published Date: Sep 12, 2017
Online images used to be simple. In the past, they werent the focal point of a page there were only a handful of images on a given page and all users were viewing online images on a desktop with dial-up. That has all changed. Todays web pages are dynamic, filled with images and viewed by end users on different devices with varying connectivity. As audience expectations for rich web experiences have grown, so has the requirement to deliver increasingly image-heavy web applications. The problem? The cost and complexity of creating, storing, and delivering web images tailored for every device poses a significant challenge for businesses, but failing to address the increasing diversity across devices and networks will lead to a poor and inconsistent user experience. Current solutions dont solve this problem completely.
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cloud image management, online images, web applications, devices, web experience
    
Akamai Technologies
Published By: Uberall     Published Date: Jan 24, 2019
Well give you some key insights on how consumers are using technology platforms to guide them, how your clients can leverage those tools to win business, and how you can drive recurring revenue through location marketing services. Well also offer some specific tips on optimizing online presence for brands and maximizing budget taking advantage of the techniques most likely to drive business. Read on to learn more!
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local marketing, location analytics, location-based marketing, location-based services, mobile marketing, real-time location systems, marketing research, geofencing
    
Uberall
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