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Published By: TIBCO Software     Published Date: Sep 16, 2019
“¿Cómo utilizaremos todos los datos de la red inteligente?” Los productores, distribuidores y consumidores de electricidad de casi todos los países desarrollados se están haciendo esa pregunta. Los datos producidos por los medidores inteligentes, los dispositivos conectados, los generadores de energía, las presas hidroeléctricas, las granjas solares y los consumidores más sofisticados, tiene el potencial de mejorar considerablemente la confiabilidad de la generación, gestión, almacenamiento y distribución de electricidad. La analítica avanzada puede ayudar a alcanzar todo ese potencial. Pero, ¿cómo? Tiene un papel de gran relevancia en las empresas de servicios que buscan convertir los datos en dinero mediante el análisis de la información acumulada para mejorar la gestión en el lado de la demanda, la asignación de recursos y de personal, pronosticar la demanda y el mantenimiento preventivo. De hecho, la analítica está impulsando esta transformación de la industria.
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TIBCO Software
Published By: TIBCO Software     Published Date: Sep 16, 2019
Endesa es una compañía de energía líder en España y Portugal con alrededor de 10,000 empleados, que provee servicios a más de 11 millones de clientes. La empresa tiene el compromiso de promover una cultura energética más sustentable y busca estar a la vanguardia en la transformación tecnológica de la industria energética. Para cumplir con este objetivo, Endesa se unió al Enel Group en 2009, una firma energética multinacional y el operador líder en los mercados globales de electricidad y gas, con un enfoque particular en los mercados europeos y latinoamericanos.
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TIBCO Software
Published By: Panaya     Published Date: May 31, 2018
You can succeed in your digital transfomation and deliver applications and services faster, better, and safely. How? With Enterprise Agile Delivery. Enterprise Agile Delivery brings a wealth of benefits to organizations and can be adopted by any Agile hybrid framework: SAFe, LESS, Nexus as well as Agile/lean frameworks like Scrum and Kanban. Yet to achieve Eneterprise Agile Delivery, enterprises need an easy to use modern ALM tool for quick and successful onboarding. Download this white paper to understand how the right solution will help you: › Strategiaclly align feature releases and backlogs with your overall business strategy › Identify and prioritize dev and test activities with visibility into project waves and portfolios › Make data-based decisons for safe releases with real-time insights and multidimensional views into delivery risks › Sync business, dev, QA and release teams around shared objectives with automated coordination and communication
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Panaya
Published By: Secunia     Published Date: Oct 12, 2011
This report investigates year-to-year trends since June 2011, including the evolving threat of software portfolios and global vulnerability data.
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application security, authentication, email security, high availability, identity management, internet security, intrusion detection, intrusion prevention
    
Secunia
Published By: Dell Cloud Marketplace     Published Date: Jan 07, 2015
CIOs and other senior IT leaders have a growing responsibility to ensure that the right steps for cost savings and optimization are understood and applied. This report focuses on the clear and practical steps you can take to optimize cloud spend and get the most value for your dollar.
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dell, iaas, cloud computing, cloud services, cloud budget, cloud spending, it budget, backup and recovery
    
Dell Cloud Marketplace
Published By: Brainloop     Published Date: Jan 04, 2012
This white paper by Cheryl Klein analyzes 10 questions that help you identify potential compliance risks in your company. The 10 different scenarios illustrate smart, cost-effective strategies for SOX, PII, and HIPPA compliance issues where information must be kept confidential.
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brainloop, technology, security, compliance, access control, security management, security policies, vulnerability management
    
Brainloop
Published By: Viavi Solutions     Published Date: Mar 21, 2016
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users—from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud. This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
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viavi solutions, hybrid clouds, networking, it management, wireless, enterprise applications, data management
    
Viavi Solutions
Published By: Viavi Solutions     Published Date: Apr 14, 2017
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud. This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
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cloud privacy, cloud security, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
Viavi Solutions
Published By: Dell SecureWorks     Published Date: May 28, 2013
Examining threats over an extended period of time reveals current trends as well as clues about the future direction of attacker activity.
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software vulnerabilities, global-scale threats, distributed denial of service attacks, advanced persistent threats, mobile threats, threat scenarios, attack trends, future attacks
    
Dell SecureWorks
Published By: LogMeIn     Published Date: Aug 27, 2013
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
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live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, call center software
    
LogMeIn
Published By: join.me     Published Date: Jan 29, 2014
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media. In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
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live chat report, social media, purchasing behavior, logmein, internet shoppers, optimal engagement, wireless communications
    
join.me
Published By: CloudEndure     Published Date: Mar 23, 2016
In January 2016, 141 professionals — directors, CIOs and managers of large, small and mid-sized companies — were surveyed for a comprehensive disaster recovery (DR) survey. The results of this survey reveal some important truths about DR, backup, availability goals, downtime costs, and responses. For instance, did you know the top risk to system availability continues to be human error? This benchmark survey report reviews the challenges and best practices of companies using or looking to implement DR solutions. Read this report to compare your DR experiences with those of your peers.
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cloudendure, disaster recovery, best practices, disaster recovery survey
    
CloudEndure
Published By: MuleSoft     Published Date: Feb 06, 2017
Application managers and directors of integration are being challenged to integrate hybrid application portfolios as well as provide easy access to the data within those systems. This Magic Quadrant can be used to assess the ability of iPaaS vendors to meet these rapidly evolving needs.
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MuleSoft
Published By: LogMeIn     Published Date: Feb 27, 2018
Customer service organizations are struggling to react to the pace of innovation and the explosion of channels and devices. To get ahead of these challenges, AD&D pros must deeply invest in automation — automated answers, automated conversations, automated agent guidance, and automated end-to-end processes. They must also invest in intelligence to ensure automated technologies evolve and learn from prior interactions over time. Automation and intelligence quell the headcount increases. They will free agents from working on low-value or repetitive tasks, as they will only have to address highly complex customer scenarios or exceptions to standard operations. This also enables them to focus on building connections with customers to garner their satisfaction and loyalty.
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customer, service, operations, optimization
    
LogMeIn
Published By: Expert System     Published Date: Aug 07, 2019
Facing combined ratios exceeding 98% in both P&C and Health Insurance1 for three of the past five years and declining investment yields, insurers are asking “What can we change in our operations to improve our economics?” Conclusive answers are now coming from Cognitive Technology, the variety of Artificial Intelligence that deals with knowledge and textual information. Applied to the industry’s most resource-intensive processes, it is delivering unprecedented productivity gains and insight, and leading to deep changes in how P&C insurers do business. Here’s how.
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Expert System
Published By: Great Bay Software     Published Date: Jan 09, 2019
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.” Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk. Access the white paper today!"
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Great Bay Software
Published By: Great Bay Software     Published Date: Apr 12, 2018
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.” Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk. Access the white paper today!"
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Great Bay Software
Published By: Great Bay Software     Published Date: Jul 16, 2018
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.” Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk. Access the white paper today!"
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Great Bay Software
Published By: Rosetta Stone     Published Date: Apr 03, 2018
For many companies, language barriers increase as business globalization becomes the norm rather than the exception. Perhaps a call center agent cannot handle customer contact in an unfamiliar language. Or a manager travels to a face-toface meeting only to sit across a conference table from clients wanting to speak in their own native language. Even within your organization, teams across global geographies must collaborate to achieve collective goals, but language barriers often stand in their way. Meanwhile, HR leaders are tasked with recruiting and retaining top talent and L&D managers must align programs with business goals. Each of these scenarios and areas of responsibility have something in common: A clear need for company-sponsored training to develop employees’ language proficiency so they can engage successfully with colleagues and customers anywhere. Thousands of learners were surveyed about the impact of language training with Rosetta Stone® business solutions.1 Results show
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Rosetta Stone
Published By: Aruba Networks     Published Date: Nov 15, 2013
802.11ac va por buen camino para convertirse en el modelo para la próxima generación de Wi-Fi. La velocidad de transmisión de gigabits, su capacidad mejorada y la fiabilidad que proporciona 802.11ac a las redes inalámbricas LAN son amplificadas ya que el número de usuarios de móviles y dispositivos, así como el uso de aplicaciones continúan creciendo a gran velocidad. Tanto como si usted es uno de los primeros que ya han empezado a planificarse como si, al igual que les sucede a diversas organizaciones, no está seguro de qué es lo siguiente que debe hacer, descárguese esta guía en cinco pasos que le ayudará a prepararse y planificar una migración exitosa a WLAN 802.11ac.
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just media, aruba networks, emea, audit infrastructure, migrate to 802.11ac, hardware replacement, gigabit wifi, optimize to leverage
    
Aruba Networks
Published By: Tidemark     Published Date: Feb 24, 2014
Learn from the industry leading CFOs, VPs of Finance, and CIOs from around the world and see the results in the following set of six best practices associated with continuous planning success.
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best practices, continuous planning, cfo, finance, cio, forecasting, planning, real-time
    
Tidemark
Published By: Zendesk     Published Date: Dec 10, 2018
Sus clientes tienen más conocimientos técnicos que nunca y han descubierto que prefieren resolver los problemas y dudas por sí mismos. Estudios realizados por ICMI durante años han confirmado que los clientes prefieren resolver los problemas por sus propios medios y en sus canales preferidos . Además, solo buscan una interacción directa cuando han agotado infructuosamente las opciones de autoservicio. Esta opinión está respaldada por los datos de American Express, según los cuales un 48 % de los clientes prefiere hablar con un representante de servicio de atención al cliente cuando tiene que resolver problemas complicados, pero solamente un 16 % escoge el mismo método de contacto para los asuntos más simples . Este documento tiene un objetivo sencillo: queremos ayudarle a generar un portal unificado que incluya su base de conocimientos, su comunidad y sus clientes. Todo esto se puede hacer con un Centro de Ayuda como Zendesk Guide.
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Zendesk
Published By: CA Technologies     Published Date: Jun 03, 2015
"Are dev and test constraints holding back your digital transformation? Today, just about all businesses are scrambling to add digital components to their products and services with the hopes of capturing—and maintaining—the interest of an increasingly demanding customer base. As you undergo this digital transformation, your IT teams face tremendous pressure to not only develop innovative new experiences, but do so at an accelerated rate—lest competitors beat you to market with the next big thing. Take a new approach to solving the familiar challenge of doing more with less—and doing it faster than ever before -- remove the constraints holding you back. At its core, Service Virtualization is all about removing constraints within the SDLC by simulating dependent systems, services and behaviors. In order to understand the true depth and breadth of this concept, however, it helps to see how Service Virtualization can be utilized in different development scenarios.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 04, 2015
Are dev and test constraints holding back your digital transformation? Today, just about all businesses are scrambling to add digital components to their products and services with the hopes of capturing—and maintaining—the interest of an increasingly demanding customer base. As you undergo this digital transformation, your IT teams face tremendous pressure to not only develop innovative new experiences, but do so at an accelerated rate—lest competitors beat you to market with the next big thing. Take a new approach to solving the familiar challenge of doing more with less—and doing it faster than ever before -- remove the constraints holding you back. At its core, Service Virtualization is all about removing constraints within the SDLC by simulating dependent systems, services and behaviors. In order to understand the true depth and breadth of this concept, however, it helps to see how Service Virtualization can be utilized in different development scenarios.
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CA Technologies
Published By: DocuSign UK     Published Date: Nov 16, 2017
"Industry experts predict that successful businesses will soon become 100% digital for all transactions. The key challenge is how to “go digital” in the right ways. For most companies, it will be an incremental journey. BusinessNewsDaily.com notes that CIOs and business-minded technology leaders are moving beyond being supportive functions and into being an integrated part of overall business strategy and operations. IT is delivering added value, enhanced business performance, and greater security. This best practices paper outlines eight important ways that IT teams can make meaningful progress in their digital transformations."
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digital, practices, professional, technology, esignature, docusign
    
DocuSign UK
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