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Published By: BMC Software     Published Date: Jul 22, 2015
In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including: Self-service options Low friction communication Reporting and dashboards A future-ready platform
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it service management, salesforce, itsm, self-service, reporting
    
BMC Software
Published By: BMC Software     Published Date: May 28, 2014
See what analyst 451 Research has to say about Control-M and how it is continuing to modernize with the addition of Workload Change Manager, which aims to make creating and verifying batch jobs and workflows easier for developers.
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it management
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations. Please download the whitepaper to learn more.
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications, internal customers, gartner, itssm, saas, itrpm, it service support management tools, cloud-based, customer experience, consumerization, it management, knowledge management, enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.
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consumerization, enterprise, it service, best practices, it management
    
BMC Software
Published By: BMC Control M     Published Date: Jul 16, 2009
Le traitement par lots est une activité critique dans la plupart des entreprises. C’est le fondement technique sur lequel reposent bon nombre d’applications : commerce électronique, comptabilité, contrôle des stocks et de l’inventaire, planification des ressources d’entreprise, service à la clientèle, pour n’en citer que quelques-unes. L’interruption d’un traitement par lots crucial peut avoir des répercussions majeures sur l’activité : arrêt, perte de revenu, pénalités contractuelles, et autres.
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itil, cmdb, bmc, software, bmc control-m, smart
    
BMC Control M
Published By: BMC Control M     Published Date: Jul 22, 2009
Le traitement par lots est une activité critique dans la plupart des entreprises. C’est le fondement technique sur lequel reposent bon nombre d’applications : commerce électronique, comptabilité, contrôle des stocks et de l’inventaire, planification des ressources d’entreprise, service à la clientèle, pour n’en citer que quelques-unes. L’interruption d’un traitement par lots crucial peut avoir des répercussions majeures sur l’activité : arrêt, perte de revenu, pénalités contractuelles, et autres.
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itil, cmdb, bmc, software, bmc control-m, smart
    
BMC Control M
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Der Nutzen von Agile ist mehrdimensional. Die wichtigste Vernderung besteht jedoch darin, dass sich das gesamte Unternehmen darauf konzentriert, dem Kunden ein wertvolles Produkt bereitzustellen. Statt indirekte Messdaten zu nutzen, die die Qualitt und die Fortschritte unserer Software graduell quantifizieren ..., fragen wir: Welchen Prozentsatz der wichtigen Funktionalitt enthlt dieses Release? Diese Konzentration auf den Wert, den die Kunden wahrnehmen knnen, hat umfassende Auswirkungen auf unseren gesamten Projektlebenszyklus. Vice President of Infrastructure Management BMC Software
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CA Technologies EMEA
Published By: BMC Software     Published Date: Jul 01, 2011
You can implement help desk processes based on ITIL easily with reduced up-front costs and automatic upgrades. Used by more than 72,500 companies worldwide, the Force.com platform is the most widely used Cloud platform in the world. Gain insights into the benefits of running your help desk in the cloud. Download this BMC Software white paper from Web Buyer's Guide to learn about a faster, more cost-effective, ITIL-based help desk solution than ever before possible
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itil, help desk software, bmc, cloud based help desk, simple, affordable, bmc software, drive profit, reduce risk, call center software, customer service, system management software, desktop management
    
BMC Software
Published By: BMC Software     Published Date: May 12, 2015
This guide provides a primer on the essentials of the Service Operation framework and highlights the key elements and important concepts from BMC Software ITIL experts.
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it service management, practiced approaches, it organizations, it services management, strategy, design, key elements, it management
    
BMC Software
Published By: BMC Software     Published Date: May 12, 2015
This guide provides a primer on the essentials of the Service Strategy framework and highlights the key elements and important concepts from BMC Software ITIL experts.
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it service management, it organizations, it services, best practices, service strategy framework, important concepts, it management
    
BMC Software
Published By: BMC ESM     Published Date: Nov 06, 2009
This booklet gives an overview of service operation and provides commentary from BMC Software experts. The commentary includes practical guidance as well as real-world examples.
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bmc esm, itil service operation, itil, application management, business service management, confirguration management system, configuration management, service management
    
BMC ESM
Published By: BMC ESM     Published Date: Aug 20, 2009
What if you could predict disruptive IT events and automate their resolution — all before they disrupt your business?  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Assurance from BMC Software.
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service assurance, bmc, it events, it automation, software demo, automate, it management, enterprise applications, business process automation, business process management, system management software, service management
    
BMC ESM
Published By: BMC ESM     Published Date: Aug 20, 2009
BMC Service Automation automates repetitive, manual tasks (such as provisioning, patching and compliance) to reduce the margin for error, allowing IT to get things done more quickly, and across organizational silos.  Software Consultant Ron Coleman provides a demonstration and discusses the key points of Service Automation from BMC Software.
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bmc, automation, service automation, silos, software, margin for error, error reduction, patching, provisioning, compliance, manual task, business process automation, international computing
    
BMC ESM
Published By: BMC     Published Date: Jan 05, 2012
This reference guide provides an overview on the public and private cloud implementation (e.g. HMS Public/Private Cloud Choice).
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bmc, cloud, cio, cto, hardware, operations, business operations, productivity, myths, network, virtualization, implementation, convergence, infrastructure, internetworking hardware, interoperability, ip networks, monitoring, network architecture, network management
    
BMC
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Focus on Value. The benefits of agile are multidimensional. But the most important change is that it focuses the entire organization on meaningful delivery to the customer. Instead of relying on indirect metrics describing degrees of our softwares quality and progress ... we ask, What percent of critical functionality is included in this release? This emphasis on customerperceived value impacts our entire project life cycle pretty significantly. Vice President of Infrastructure Management BMC Software.
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CA Technologies EMEA
Published By: BMC Software     Published Date: Jul 22, 2015
In this analyst commentary, find out how BMC TrueSight Capacity Optimization helps you: -Manage current and anticipated usage in a single holistic view -Time the delivery of services for optimal cost efficiency -Reserve capacity for planned initiatives to speed time-to-value
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capacity management, hybrid environment, bmc truesight capacity optimization, usage
    
BMC Software
Published By: BMC Software     Published Date: Jul 22, 2015
This CIO eBook explores how to deploy Hadoop applications faster and easier with a workload automation solution that simplifies and automates Hadoop batch processing and connected enterprise workflows. Read the eBook to learn: The roleand challengesof Hadoop in Big Data application development Six considerations for a Hadoop proof-of-concept initiative How to connect Hadoop to other enterprise data sources and applications
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big data, hadoop applications, hadoop development
    
BMC Software
Published By: BMC Software     Published Date: May 28, 2014
Learn how BMC Control-M for for Hadoop allows IT to extract value from big data, with clear visibility, predictability and increased productivity and efficiency.
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it management, enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Feb 03, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. The advantages of cloud
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications, internal customers, gartner, itssm, saas, itrpm, it service support management tools, networking, it management, knowledge management, enterprise applications, mobile computing, mobile workers
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
"Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. Improved alignment between IT and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. The advantages of cloud-base
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it management, data management, cloud computing
    
BMC Software
Published By: BMC Software     Published Date: Oct 21, 2013
The adoption of cloud-based solutions demands that the business take a look at the skills needed for success. BMC explores how the right IT Service Management approach can drive user satisfaction and organizational success.
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bmc, bmc software, cloud computing, cloud service, service management, it agility, software compliance, infrastructure
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well articulated interfaces defining the data that is traveling back and forth. With the right integration strategy, SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this information white paper to understand the things to consider when developing your integration strategy.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration, bmc, it management, knowledge management, enterprise applications, network performance management, mobile computing, mobile workers, wireless infrastructure, content management, cloud computing
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well-articulated interfaces defining the data that is traveling back and forth. With the right integration strategy SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this information white paper to understand the things to consider when developing your integration strategy.
Tags : 
saas, cloud, itsm, integrating itsm, itsm integration, saas integration, networking, it management
    
BMC Software
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