digital learning

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Published By: Iovation     Published Date: Aug 02, 2019
The digitalization of business processes and the advent of mobile computing have given rise to the next generation of fraud. Cybercriminals have a variety of tools and techniques—as well as opportunities—to steal money and services. Furthermore, traditional fraud prevention tools often fail to stop this fraudulent activity. Companies need a new approach to fraud prevention—one that stops fraud early and preserves the user experience. Companies with an online presence must have the ability to: Detect and respond to fraudulent activity before incurring losses Leverage human insight and machine learning to identify advanced fraud Work with other fraud analysts to identify larger fraud trends and stop cybercriminals on a global scale Block more fraud while reducing fraud prevention costs This book explores how companies can leverage a next-generation fraud prevention solution to stop more fraud while reducing costs and providing a positive user experience for trusted customers.
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Iovation
Published By: Hewlett Packard Enterprise     Published Date: Jul 29, 2019
Learn about the HPE Intelligent Data Platform and the new IT realities it addresses. With digital transformation underway in many organizations, more dynamic business models are becoming the key to success. This means infrastructure modernization and the introduction of technologies such as solid state storage, artificial intelligence and machine learning, software-defined infrastructure, and the cloud. At the same time, it means IT infrastructure management becomes much more complex. Enter HPE’s Intelligent Data Platform. With comprehensive coverage and AI/ML-driven real-time optimization that enables intelligent management of the entire data life cycle, the HPE Intelligent Data Platform enables an organization to get the most out of its IT resources while also meeting its evolving needs over time.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 25, 2019
Learn about the HPE Intelligent Data Platform and the new IT realities it addresses. With digital transformation underway in many organizations, more dynamic business models are becoming the key to success. This means infrastructure modernization and the introduction of technologies such as solid state storage, artificial intelligence and machine learning, software-defined infrastructure, and the cloud. At the same time, it means IT infrastructure management becomes much more complex. Enter HPE’s Intelligent Data Platform. With comprehensive coverage and AI/ML-driven real-time optimization that enables intelligent management of the entire data life cycle, the HPE Intelligent Data Platform enables an organization to get the most out of its IT resources while also meeting its evolving needs over time.
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Hewlett Packard Enterprise
Published By: ttec     Published Date: Jul 24, 2019
By the time most customers reach a human employee with a question, chances are they have already researched online or tried to self-serve. This means employee transformation is required to develop more sophisticated employees in the age of automation to solve more advanced customer issues. Because front-line jobs are becoming more complex, employees need to be tactical, technical, and ready to emotionally handle these new types of interactions. Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning and technology to create more sophisticated employees. Below are some key highlights from the discussion.
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ttec
Published By: Lenovo and Intel     Published Date: Jul 11, 2019
Colleges and universities are transforming to meet the demands of new students. Technology plays a critical role in making improvements to both physical and process infrastructure. As the world’s leading provider of education technology, Lenovo knows that steady technology leadership is critical to ensuring higher education institutions to stay responsive to these always-evolving, real-world challenges. • IT must balance innovation with budget and manageability • Professors must navigate new tools while focusing on institutional goals • Administration needs to support student growth with limited budgets • Students are exploring digitally driven learning opportunities
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Lenovo and Intel
Published By: Mist Systems     Published Date: Jun 19, 2019
Today’s digital classrooms need amazing wireless networks that are predictable, reliable and measurable. By choosing the Mist Learning WLAN, Guilford College graduated to a modern cloud platform that uses AI to automate daily Wi-Fi operations, simplify troubleshooting, and most importantly ensure every student has a great mobile experience.
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Mist Systems
Published By: F5 Networks Singapore Pte Ltd     Published Date: Jun 18, 2019
Have you ever wished for an army of clones to do all your thankless tasks and chores? Well, that fantasy is becoming a reality—at least on the Internet. And while they may not be actual clones, bots have begun doing lots of digital dirty work. Managing your relationship with bots—good and bad—has become an inherent part of doing business in a connected world. With more than half of online traffic initiated by autonomous programs, it’s clear that bots are a driving force of technological change, and they’re here to stay. As bot technology, machine learning, and AI continue to evolve, so will the threats they pose. And while some bots are good, many are malicious—and the cybercriminals behind them are targeting your apps. Preparing your organization to deal with the impact of bots on your business is essential to developing a sustainable strategy that will enable you to grow as you adapt to the new bot-enabled world.
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F5 Networks Singapore Pte Ltd
Published By: Infinidat EMEA     Published Date: Jun 10, 2019
Digital disruption, economic instability, political upheavals and skills shortages have all at some point in the past 24 months been blamed for business failure, or at the very least, lost profitability and earnings. It’s perhaps not a huge surprise that a Gartner CEO survey on business priorities revealed that digital business is a top priority for next year. Survey respondents were asked whether they have a management initiative or transformation program to make their business more digital. The majority (62 percent) said they did. Of those organisations, 54 percent said that their digital business objective is transformational while 46 percent said the objective of the initiative is optimisation.* So, for businesses it’s a case of learning to evolve and be agile, to use technology to help compete more efficiently and not fall victim to inertia. As businesses become increasingly dependent on the insights from data analytics and face-up to competition fuelled by the 24/7 society of in
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Infinidat EMEA
Published By: VMware     Published Date: Jun 04, 2019
What started as “digital” transformation has blossomed into a trend that’s driving organizations to become “digital businesses.” Using emerging technologies like analytics, machine learning, and an on-demand approach to delivering IT services, many organizations are moving to a cloud model to implement this transformation. Organizations that leverage the cloud can accelerate product development, speed innovation, and empower workers to be more productive.
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VMware
Published By: Workday APAC     Published Date: May 08, 2019
As your organization’s finance leader, the opportunity to better understand the landscape and your business has never been greater. Advances in analytics—powered by digital technologies, such as automation and machine learning—give finance teams deeper business insights. Read the story.
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Workday APAC
Published By: BlackBerry Cylance     Published Date: Apr 15, 2019
Artificial intelligence (AI) leads the charge in the current wave of digital transformation underway at many global companies. Organizations large and small are actively expanding their AI footprints as executives try to comprehend more fully what AI is and how they can use it to capitalize on business opportunities by gaining insight to the data they collect that enables them to engage with customers and hone a competitive edge. But, while AI may indeed be the frontier of enterprise technology, there remain many misconceptions about it. Part of the confusion stems from the fact that AI is an umbrella term that covers a range of technologies — including machine learning, computer vision, natural language processing, deep learning, and more — that are in various stages of development and deployment. The use of AI for dynamic pricing and targeted marketing has been in use for a while, but actual AI computing where machines think like humans is still many years from becoming mainstream. T
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BlackBerry Cylance
Published By: Intel     Published Date: Apr 15, 2019
There’s never been a more urgent need for comprehensive security and surveillance solutions. GeoVision Inc. has built its business on helping meet this need, providing digital and networked video surveillance solutions to customers in 110 countries. To succeed in its highly competitive and fast-changing industry, GeoVision must always be on the lookout for ways to give its customers leading-edge performance. Find out how GeoVision is working closely with Intel to maximize the performance of the hardware using the tools in Intel® System Studio, a comprehensive development tool suite to optimize the computer vision and deep learning workloads.
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Intel
Published By: Zoovu Limited     Published Date: Apr 12, 2019
Customer Engagement is a huge area of interest today, and a subject that countless marketers are talking about. One thing above all is clear: the Engagement Economy provides incredible opportunity for brands. Those organizations that are willing to provide value and put the customer first will rise above the rest. To conclude, we highlight some of the key areas you should focus on: Create an effortless experience —understand customers, and use this knowledge to deliver the right level of personalized service every time. Make it easy to engage —offer a range of ways for customers to contact your organization to provide flexibility and meet the demands of a diverse customer base. Go the extra mile —creating memorable experiences can pay off and be rewarded by brand champions telling friends and family, engaging on social media and writing positive reviews.
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customer engagement, digital engagement, guided selling, e-commerce, engagement economy, digital commerce, digital marketing, conversion
    
Zoovu Limited
Published By: Workday APAC     Published Date: Apr 10, 2019
As your organization’s finance leader, the opportunity to better understand the landscape and your business has never been greater. Advances in analytics—powered by digital technologies, such as automation and machine learning—give finance teams deeper business insights. Read the story.
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Workday APAC
Published By: Workday APAC     Published Date: Apr 10, 2019
As your organization’s finance leader, the opportunity to better understand the landscape and your business has never been greater. Advances in analytics—powered by digital technologies, such as automation and machine learning—give finance teams deeper business insights. Read the story.
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Workday APAC
Published By: Group M_IBM Q2'19     Published Date: Apr 03, 2019
Data is the lifeblood of business. And in the era of digital business, the organizations that utilize data most effectively are also the most successful. Whether structured, unstructured or semi-structured, rapidly increasing data quantities must be brought into organizations, stored and put to work to enable business strategies. Data integration tools play a critical role in extracting data from a variety of sources and making it available for enterprise applications, business intelligence (BI), machine learning (ML) and other purposes. Many organization seek to enhance the value of data for line-of-business managers by enabling self-service access. This is increasingly important as large volumes of unstructured data from Internet-of-Things (IOT) devices are presenting organizations with opportunities for game-changing insights from big data analytics. A new survey of 369 IT professionals, from managers to directors and VPs of IT, by BizTechInsights on behalf of IBM reveals the challe
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Group M_IBM Q2'19
Published By: Darktrace     Published Date: Apr 02, 2019
As organizations increasingly rely on cloud services and SaaS applications to streamline business practices, the familiar paradigm of the network perimeter has dissolved, leaving a porous and ever-changing digital estate in its wake. While the benefits of cloud computing will ensure that migrations continue apace, the unique security challenges presented by the cloud will not only require a more agile mindset, but also self-learning technologies that can move at the speed of cloud deployments and spot subtle deviations indicative of a threat, while providing complete, real-time visibility across the digital business. Darktrace’s world leadership in the field of artificial intelligence for cyber security makes it the most effective and proven solution to detect unprecedented threats and anomalous cyber-incidents in the cloud. Whether faced with an insider threat, an attacker targeting sensitive data in test containers, or a significant misconfiguration that could be exploited in the fut
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Darktrace
Published By: Red Hat     Published Date: Mar 28, 2019
Digital business brings to mind innovative technologies: mobile devices, intelligent sensors, wearable devices, virtual reality, chatbots, blockchain, machine learning, and other technology. For some, it also reflects the rapid rise of new digitally native businesses that have disrupted traditional business models and destabilized established companies and industry sectors. For the majority of organizations, digital business means pivoting to a culture of organizational agility, where the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. As most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility.
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Red Hat
Published By: Zoovu Limited     Published Date: Mar 20, 2019
Canon uses zoovu to drive engagement and brand loyalty in a crowded marketplace
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customer engagement, digital engagement, guided selling, e-commerce, engagement economy, digital commerce, digital marketing, conversion
    
Zoovu Limited
Published By: Zoovu Limited     Published Date: Mar 20, 2019
Health and beauty products have always been personal and emotional purchases. More than in any other sector, consumers want products to reflect their individuality and expect them to be tailored to their ever-changing preferences, as well as their appearance and personal goals.
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customer engagement, digital engagement, guided selling, e-commerce, engagement economy, digital commerce, digital marketing, conversion
    
Zoovu Limited
Published By: Oracle     Published Date: Mar 08, 2019
Did you know that organizations with advanced finance teams are more likely to have a compelling digital customer experience? The driver behind this trend? A digital, customer-first way of working with greater investment in talent, innovation, and advanced technologies such as artificial intelligence (AI) and machine learning (ML). While finance has long taken advantage of technology to help drive productivity and collaboration, the goalposts have recently moved. Today’s organizations must adopt an agile finance operating model— powered by emerging digital technologies and skillsets—to better support the demands of an economy driven by continuous innovation.
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Oracle
Published By: Gameffective     Published Date: Feb 26, 2019
Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning. Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The focus was to change behaviors, develop skills, encourage sales, and drive outcomes. Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft: Increased productivity through gamification Drove agent performance with rewards, to change behaviors and business outcomes Improved agent knowledge and ability to apply the new information learned.
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Gameffective
Published By: Gameffective     Published Date: Feb 26, 2019
How to drive employee motivation and learning with gamification and feedback Digital engagement provides an exciting new way of breaking away from old paradigms to generate motivation, proficiency and engagement. In this white paper we will: * Provide ways to rethink call center agent motivation by using techniques like feedback, competition, adaptive learning and goals. * Take a look at what digital motivation looks like in the contact center from the point of view of a call center agent and his manager Using gamification can do much more than drive quality and performance. It also provides agents with much needed engagement, transparency, feedback and optimal use of best practices training.
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Gameffective
Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
The bar for success is rising in higher education.  University leaders and IT administrators are aware of the compelling benefits of digital transformation overall—and artificial intelligence (AI) in particular. AI can amplify human capabilities by using machine learning, or deep learning, to convert the fast-growing and plentiful sources of data about all aspects of a university into actionable insights that drive better decisions. But when planning a transformational strategy, these leaders must prioritize operational continuity. It’s critical to protect the everyday activities of learning, research, and administration that rely on the IT infrastructure to consistently deliver data to its applications.
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Hewlett Packard Enterprise
Published By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Whether you know it as Industry 4.0, the 4th Industrial Revolution, or Smart Industry, Manufacturing is going through a deep transformation, with changes that are centered around digitalization. While most industries are already on this digitalization path, the disruption is more visible and pronounced in manufacturing because it is expanding virtual data and processes into environments that have been fundamentally about physical products. This transformation has already started, and its impact is expected to be massive. Technical, economic, and social changes are expected across the whole manufacturing ecosystem, with jobs shifting from offshoring back to nearshoring. Strong technology elements driving this digital revolution include 3D printing, robotizing and automation, smart factory with IoT and machine learning, and supply chain digitization. Their impact is profound.
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TIBCO Software GmbH
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