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Published By: Workday     Published Date: Jul 30, 2019
As a leading performance study in the services industry, this report offers: Important visibility into key business functions Useful support and guidance Valuable insights into the year ahead
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Workday
Published By: Apptio     Published Date: Jul 16, 2019
Your business partners need IT to deliver innovation and agility, but traditional budgeting processes struggle to do either. Interested in adopting a zero-based budgeting approach to your organization? Download this eBook to learn: - The limitations of traditional budgeting vs. zero-based budgeting - How to benchmark your budgets against business outcomes - Five myths about zero-based budgeting and why they are wrong - How to confidently build zero-based budgets with the right tool
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Apptio
Published By: NetApp APAC     Published Date: Jul 04, 2019
"This report discusses NetApps AFF and FAS product lines, ONTAP 9 advanced functionality, NetApp SAN history and NetApp AFF A700s SAN IO performance. Our performance review uses recent benchmark results, ranks the A700s against a list of enterprise flash storage systems and shows where the NetApp AFF A700s falls on Silverton Consultings All-Flash Storage ChampionsChart."
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NetApp APAC
Published By: Group M_IBM Q3'19     Published Date: Jun 24, 2019
Retailers know that stores will be a hub of sales activity for many years to come. While eCommerce sales continue to rise, the store remains the primary contributor to retail enterprise sales. It also serves as the retailers tangible face to the world.
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Group M_IBM Q3'19
Published By: Genesys     Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. Its up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. Youll learn: Three success strategies that Genesys CX Heroes use Skills every agent should have Key training tips Benchmarking strategies to measure customer service and customer experience
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Genesys
Published By: F5 Networks Singapore Pte Ltd     Published Date: Jun 18, 2019
According to the 2018 Global DNS Performance Benchmark Report, the state of DNS resiliency among enterprises and top SaaS providers is poor, with 60% relying on a single source for their authoritative nameservers. In this article, well explore the necessity of having a secondary DNS service.
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F5 Networks Singapore Pte Ltd
Published By: Group M_IBM Q2'19     Published Date: May 28, 2019
In our always-on, always-connected world, healthcare consumers expect instant access to customer service, not just from 9 AM to 5 PM. Its often no longer good enough for health plans to staff call centers during standard business hours. Members today typically want to be able to log in and help themselves to the answers they need from self-service channels whenever they want and they want the experience to be highly personal. One contact center benchmark study (see next page) revealed self-service channels can be a win-win for both businesses and consumers.1 When done well, self-service solutions can help businesses improve customer satisfaction while reducing costs. And consumers appreciate the convenience of getting answers quickly and efficiently.
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Group M_IBM Q2'19
Published By: Seismic     Published Date: May 14, 2019
New research from Content Marketing Institute shows that enterprise content marketers are seeing more success with content marketing. Download the report to learn: ? The benefits of a documented content marketing strategy ? How enterprise marketers rate alignment of content marketing and sales in their organization ? Content marketing methods enterprise marketers use to nurture their audience Discover the benchmarks, budgets, and trends impacting content marketers in the B2B enterprise space in the year ahead.
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Seismic
Published By: Group M_IBM Q2'19     Published Date: May 03, 2019
"Managing and securing endpoints with conventional mobile device management (MDM) or enterprise mobile management (EMM) solutions is time-consuming and ineffective. For this reason, global IT leaders are turning towards unified endpoint management (UEM) solutions to consolidate their management of smartphones, tablets, laptops and IoT devices into a single management console. To increase operational efficiency, maximize data security and deliver on their digital transformation goals, theyll need a UEM platform that does more than just promise success. The answer is a smarter solution, built for today, that brings new opportunities, threats, and efficiency improvements to the forefront. With Watson, IBM MaaS360 UEM features cognitive insights, contextual analytics, and cloud-sourced benchmarking capabilities. It helps you make sense of daily mobile details while managing your endpoints, users, apps, document, and data from one platform."
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Group M_IBM Q2'19
Published By: Workday     Published Date: Apr 24, 2019
"As a leading performance study in the services industry, this report offers: Important visibility into key business functions Useful support and guidance Valuable insights into the year ahead"
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Workday
Published By: MuleSoft     Published Date: Apr 23, 2019
Digital transformation is front and center and this year, its all about connecting the customer experience. MuleSoft surveyed 650 IT leaders from global enterprises. The research shows that the vast majority (97%) of companies are currently undertaking or planning to undertake digital transformation initiatives. Nine out of 10 IT leaders believe if they dont complete those initiatives, their companies will lose revenue. How does your company stack up? Download the 2019 Connectivity benchmark report to find out: The top digital trends of 2019. The evolving role of IT as a business catalyst. Which strategies leading enterprises are adopting to get ahead.
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MuleSoft
Published By: LogMeIn     Published Date: Apr 16, 2019
Organisations need a password security benchmark
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LogMeIn
Published By: MicroStrategy     Published Date: Apr 11, 2019
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streamsall keys to digital transformation. What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
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MicroStrategy
Published By: Pure Storage     Published Date: Apr 10, 2019
This document describes the technical reasons for and benefits of an end-to-end training system and why the Pure Storage FlashBlade product is an essential platform. It also shows performance benchmarks based on a system that combines the NVIDIA DGX-1, a multi-GPU server purpose-built for deep learning applications and Pure FlashBlade, a scale out, high performance, dynamic data hub for the entire AI data pipeline.
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Pure Storage
Published By: Anaplan     Published Date: Apr 09, 2019
Whats the state of planning in supply chain management? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This supply chain-focused brief contains: Key findings from supply chain professionals Challenges faced by supply chain professionals How they believe they can improve their planning processes
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Anaplan
Published By: Anaplan     Published Date: Apr 09, 2019
Whats the state of planning in finance? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This finance-focused brief contains: Key findings from finance professionals Challenges faced by finance professionals How they believe they can improve their planning processes
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Anaplan
Published By: Anaplan     Published Date: Apr 02, 2019
Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This Sales-focused brief contains: Key findings from Sales professionals Planning challenges faced by Sales professionals Ideas from Sales leaders about overcoming obstacles and planning more successfully
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Anaplan
Published By: Anaplan     Published Date: Apr 02, 2019
Whats the state of planning in supply chain management? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This supply chain-focused brief contains: Key findings from supply chain professionals Challenges faced by supply chain professionals How they believe they can improve their planning processes
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Anaplan
Published By: Anaplan     Published Date: Apr 02, 2019
Whats the state of planning in finance? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This finance-focused brief contains: Key findings from finance professionals Challenges faced by finance professionals How they believe they can improve their planning processes
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Anaplan
Published By: Cisco EMEA     Published Date: Mar 26, 2019
Imagine if you could see deep into the future. And way back into the past, both at the same time. Imagine having visibility of everything that had ever happened and everything that was ever going to happen, everywhere, all at once. And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless youve achieved that digital data nirvana (and you havent told the rest of us), youre going to have some unknowns in your world. In the world of security, unknown threats exist outside the enterprise in the form of malicious actors, state-sponsored attacks and malware that moves fast and destroys everything it touches. The unknown exists inside the enterprise in the form of insider threat from rogue employees or careless contractors which was deemed by 24% of our survey respondents to pose the most serious risk to their organizations. The unknown exists in the form of new devices, new cloud applications, and new data. The unk
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Cisco EMEA
Published By: Cisco EMEA     Published Date: Mar 26, 2019
Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally. As a result, customers are asking more questions during the buying cycle about how their data is captured, used, transferred, shared, stored, and destroyed. In last years study (Cisco 2018 Privacy Maturity Benchmark Study), Cisco introduced data and insights regarding how these privacy concerns were negatively impacting the buying cycle and timelines. This years research updates those findings and explores the benefits associated with privacy investment. Ciscos Data Privacy Benchmark Study utilizes data from Ciscos Annual Cybersecurity Benchma
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Cisco EMEA
Published By: Blue Prism     Published Date: Mar 15, 2019
Blue Prism, the inventor of the term Robotic Process Automation (RPA) and the market leader in enterprise RPA, recently engaged Knowledge Capital Partners (KCP) to survey their client deployments. We used proprietary KCP research tools, and this report summarizes our findings. Based on finalized quantitative survey results as well as our ever-growing library of qualitative case investigations, the report analyzes the management practices and behaviors that underpin the exceptional value achieved by Blue Prism customers as outlined in our January 2018 report Robotic Process Automation: Benchmarking the Client Experience.
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Blue Prism
Published By: Anaplan     Published Date: Mar 12, 2019
Whats the state of planning in finance? Our annual benchmarking report, The State of Connected Planning, investigates how leading organizations accelerate business value through Connected Planning. We surveyed over 1,000 planning professionals across all business functions in 45 countries and 18 industries to uncover leading planning trends. This finance-focused brief contains: Key findings from finance professionals Challenges faced by finance professionals How they believe they can improve their planning processes
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Anaplan
Published By: Cisco EMEA     Published Date: Mar 08, 2019
And then imagine processing power strong enough to make sense of all this data in every language and in every dimension. Unless youve achieved that digital data nirvana (and you havent told the rest of us), youre going to have some unknowns in your world. In the world of security, unknown threats exist outside the enterprise in the form of malicious actors, state-sponsored attacks and malware that moves fast and destroys everything it touches. The unknown exists inside the enterprise in the form of insider threat from rogue employees or careless contractors which was deemed by 24% of our survey respondents to pose the most serious risk to their organizations. The unknown exists in the form of new devices, new cloud applications, and new data. The unknown is what keeps CISOs, what keeps you, up at night and we know because we asked you.
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Cisco EMEA
Published By: Cisco EMEA     Published Date: Mar 08, 2019
The EUs General Data Protection Regulation (GDPR) became enforceable on May 25, 2018, and privacy laws and regulations around the globe continue to evolve and expand.
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Cisco EMEA
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