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Published By: NICE inContact     Published Date: Sep 18, 2019
Ready to step up your revenue in eight easy steps? Get this guide and start transforming your customer experience immediately. Its helped other businesses reach up to 30% of their revenue goal and itll work for your contact center too. This white paper includes strategies for: Empowering and rewarding customer advocates Encouraging and responding to customer feedback Developing a plan for continuous improvement Future-proofing processes and tools
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NICE inContact
Published By: Outreach.io     Published Date: Sep 17, 2019
The Navy SEALs a highly skilled, extremely cohesive unit that can be deployed at a moment's notice to take on the toughest missions. The same tactics and training that make the SEALs so formidable and effective can be applied to your Sales Development team. In this guide, we will teach you how to take your best Sales Development Representatives (SDRs) and turn them into a highly actionable team of world-class prospectors, ready to do battle with the toughest of territories in the most efficient way possible. You'll learn: How to identify your standout SDRs and recruit them for special missions The best ways to measure, adjust and iterate your tactics with every evolution so you can book more qualified meetings and win more deals How to deploy your new SDR SEAL team to not only boost revenue, but to rescue struggling Account Executives
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Outreach.io
Published By: Ricoh     Published Date: Sep 17, 2019
Discover how other Canadian IT leaders are changing the way their organizations connect, communicate, and collaborate while reducing their risks and boosting their chances of success. Stay ahead of your competitors Reduce operating costs and drive revenue Get your team on board with digital transformation Reduce the need for shadow IT GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Discover how other Canadian IT leaders are changing the way their organizations connect, communicate, and collaborate while reducing their risks and boosting their chances of success. Stay ahead of your competitors Reduce operating costs and drive revenue Get your team on board with digital transformation Reduce the need for shadow IT GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Discover how other Canadian IT leaders are changing the way their organizations connect, communicate, and collaborate while reducing their risks and boosting their chances of success. Stay ahead of your competitors Reduce operating costs and drive revenue Get your team on board with digital transformation Reduce the need for shadow IT GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Discover how other Canadian IT leaders are changing the way their organizations connect, communicate, and collaborate while reducing their risks and boosting their chances of success. Stay ahead of your competitors Reduce operating costs and drive revenue Get your team on board with digital transformation Reduce the need for shadow IT GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Discover how other Canadian IT leaders are changing the way their organizations connect, communicate, and collaborate while reducing their risks and boosting their chances of success. Stay ahead of your competitors Reduce operating costs and drive revenue Get your team on board with digital transformation Reduce the need for shadow IT GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Discover how other Canadian IT leaders are changing the way their organizations connect, communicate, and collaborate while reducing their risks and boosting their chances of success. Stay ahead of your competitors Reduce operating costs and drive revenue Get your team on board with digital transformation Reduce the need for shadow IT GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 17, 2019
Discover how other Canadian IT leaders are changing the way their organizations connect, communicate, and collaborate while reducing their risks and boosting their chances of success. Stay ahead of your competitors Reduce operating costs and drive revenue Get your team on board with digital transformation Reduce the need for shadow IT GET THE GUIDE NOW
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Ricoh
Published By: Ricoh     Published Date: Sep 16, 2019
Discover how other Canadian IT leaders are changing the way their organizations connect, communicate, and collaborate while reducing their risks and boosting their chances of success. Stay ahead of your competitors Reduce operating costs and drive revenue Get your team on board with digital transformation Reduce the need for shadow IT GET THE GUIDE NOW
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Ricoh
Published By: Akamai Technologies     Published Date: Sep 10, 2019
Small and midsize businesses (SMBs) need and want cybersecurity. However, with limited resources, they often have to look for outsourced solutions. ISPs are well positioned to address SMBs security needs with their ongoing IT relationships, established contacts, and billing connections. Security offerings can help providers improve subscriber engagement, drive incremental revenues, and increase service provider affinity. This white paper will explore the following: SMB exposure on the internet, and unique challenges they face dealing with security threats How ISPs can help SMBs address their security exposure The market opportunity for SMB security, and how providers can build a business case
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Akamai Technologies
Published By: MuleSoft     Published Date: Sep 09, 2019
Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. To deliver a reliable and unified experience more quickly, companies must adopt a new approach that involves an omnichannel architecture. Across industries from healthcare to banking to retail, MuleSoft is powering omnichannel strategies that result in faster time to market, improved customer satisfaction, and increased revenue. Watch this webinar, including a demo, to learn how to: Take an API-led approach to omnichannel that enables companies to deliver a unified experience 5x faster Leverage Anypoint Exchange to enable consistency by design through the reuse of integration assets across channels, translating to a consistent experience for your customers Prepare for the future (and future channels) with support for different deployment models with a single, unified platform Presented by: John Withers, Produ
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MuleSoft
Published By: Marketo     Published Date: Sep 03, 2019
How much additional profit will a 10% increase in your marketing budget generate? 44% of qualified marketers have NO idea. If you fit into the 44% above, justifying your budget will be a serious challenge, as will asking for an increase. In fact, you'll likely find yourself asking the question the other way around: What will happen if my marketing budget gets cut by 10%? You can't expect your organization to place value on something you're unable to quantify. Our Definitive Guide to Marketing Metrics will help you do just that. You'll learn about: How Measurement Builds Respect and Accountability Planning for Marketing ROI A Framework for Measurement Revenue Analytics Marketing Performance Measurement The Art of Forecasting Dashboards Implementation: Team, Tactics, Technology Download the comprehensive 88-page guide and start taking your marketing to the next level.
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Marketo
Published By: MicroStrategy     Published Date: Aug 28, 2019
With trends such as big data, artificial intelligence and IoT dominating todays business technology headlines, the buzz around enterprise mobility (now considered known and familiar) may have lessened, but its importance has not. Consider its key role in todays top tech trends, and then also consider this. According to an Oxford Economics survey of 500 senior IT executives, CEOs, and other senior managers, 80% say workers cannot do their jobs effectively without a mobile device. The same survey shows: 82% say mobile devices are critical to employee productivity 82% say mobile devices are critical to agility and the speed of decision making 76% say mobile devices are critical to customer service and satisfaction 75% say mobile devices are critical to innovation and collaboration 70% say mobile devices are critical to employee satisfaction and 70% say mobile devices are critical to revenue growth. The known and familiar now demands a fresh look and focus from enterprise organizations a
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MicroStrategy
Published By: ConnectWise     Published Date: Aug 22, 2019
ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence. This guide covers everything from business planning to client retention.
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ConnectWise
Published By: ConnectWise     Published Date: Aug 22, 2019
Start new client relationships off right with professional looking, timely, and accurate sales proposals that demonstrate the excellent customer service clients should expect from your organization. Quote and proposal automation speeds up the sales closing process. It allows sales professionals to spend less time on administration and more time doing what they do bestselling. Automate the quote and proposal process so your organization can quote and close more deals, leading to stronger sales revenue.
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ConnectWise
Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
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rpa, roi, digital workforce, customer story
    
Automation Anywhere APAC
Published By: Limelight Network     Published Date: Aug 12, 2019
Why do so many companies turn to a Content Delivery Network (CDN) to deliver their online videos, websites, and downloads? Its simple: The core benefits of a CDN directly improve customer experiences. End-users get the content they want quickly and reliably with better quality, wherever they are located. More satisfied customers help the organization increase revenue and customer loyalty.
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Limelight Network
Published By: Cisco Umbrella EMEA     Published Date: Aug 08, 2019
As Italys businesses grew increasingly vulnerable to the threat of ransomware, data breaches, and other malicious malware attacks, service provider Telecom Italia sought an innovative solution to effectively and efficiently protect the network and data of its business users. In this case study, youll read about how Italys largest service provider partnered with Cisco Umbrella to increase value for customers and accelerate their revenues with cloud security.
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Cisco Umbrella EMEA
Published By: SAS     Published Date: Aug 06, 2019
Under risk adjustment, health plans with a lower average risk score make payments into the system or miss out on revenue opportunities, while plans with relatively high average risk scores receive payments. So its critical for a plan to get this analysis right or forfeit revenue it deserves. With advanced analytics and machine learning, health care organizations can be more timely and confident in their risk adjustment programs, more effectively managing the cost of care and building a stable annual financial portfolio.
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SAS
Published By: Riskified     Published Date: Aug 06, 2019
This report addresses the challenges fashion retailers face as they try to secure long-term online revenue growth in a highly competitive business environment. It explores ways for meeting customers increasingly sophisticated expectations, including how to optimize the eCommerce shopping journey and safely expand across channels and borders. Inside youll find insights on:
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Riskified
Published By: Virgin Media Business     Published Date: Aug 05, 2019
Local authorities continue to search for ways to improve society to increase economic growth and social mobility, and to address environmental goals through the regeneration of town centres and regions. Technology, as ever, undoubtedly plays a role in this transformation, but creating the smart city of the future is more than simply adopting digital; at its core, a smart city uses technology to solve problems and improve citizen experiences. Global smart city revenue is expected to grow to $88.7bn and, with its ability to deliver better public services, efficiently and sustainably, its no wonder. The economic impact of smart cities cannot be understated and, as the UK continues to tackle the uncertainty of its departure from the European Union (EU), it is critical that the needs of business are met. Businesses need smart cities, or the innovation they represent, to thrive in a world where traditional industries are getting disrupted every day.To facilitate this, it is vita
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Virgin Media Business
Published By: Infosys Limited     Published Date: Aug 02, 2019
The consumer packaged goods landscape is a sum of many complex and moving parts a demanding and ever changing customer universe, with a subset of digital natives; a complex distribution system; and legacy IT systems from internal silos and mergers. In such a dynamic environment, we help our clients accelerate growth by transforming their organization to become a thriving Live Enterprise by augmenting their core digital capabilities. The cloud is an integral part of this digital transformation ushering CPG enterprises into a new era of hyper performance. Cloud promises to deliver several significant benefits including reduced costs, increased scalability, flexibility, and agility, leading to improved business performance and therefore growth. To better understand the specifics of cloud initiatives, we surveyed 167 senior executives from organizations in the CRL industry, with over USD 1 billion in revenues across the United States, Europe, Australia and New Zealand. Download thi
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Infosys Limited
Published By: Virgin Media Business     Published Date: Aug 02, 2019
Local authorities continue to search for ways to improve society to increase economic growth and social mobility, and to address environmental goals through the regeneration of town centres and regions. Technology, as ever, undoubtedly plays a role in this transformation, but creating the smart city of the future is more than simply adopting digital; at its core, a smart city uses technology to solve problems and improve citizen experiences. Global smart city revenue is expected to grow to $88.7bn and, with its ability to deliver better public services, efficiently and sustainably, its no wonder. The economic impact of smart cities cannot be understated and, as the UK continues to tackle the uncertainty of its departure from the European Union (EU), it is critical that the needs of business are met. Businesses need smart cities, or the innovation they represent, to thrive in a world where traditional industries are getting disrupted every day.
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Virgin Media Business
Published By: BillingPlatform     Published Date: Jul 30, 2019
Organization leaders and companies of all sizes are leveraging digital transformation in their industry, market, and business using a myriad of disruptive technologies like connectivity, the Internet of Things, blockchain, business intelligence and big data. CFOs who manage to get in front of these technologies will lead their businesses to greater success. This eBook illustrates how cloud-based billing management offers the quickest path toward this transformation. Download this eBook to explore how the right solution can help you: Monetize IoT and increase revenue Launch product innovations quickly Automate billing to improve customer retention Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today.
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BillingPlatform
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