web experience

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Published By: Oracle     Published Date: Sep 11, 2012
This paper explores ways for government to provide Citizens access before or after hours and conduct government business--much as they can log on to their computers whenever they want to buy from Amazon.com.
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it marketing, customer service, oracle, web experiences
    
Oracle
Published By: Oracle     Published Date: Dec 03, 2012
Differentiate Your Company by Delivering Great Customer Experiences
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oracle, crm, youtube, free webinar, customer experience
    
Oracle
Published By: Adobe     Published Date: Oct 18, 2012
The web content management market is growing based on customer experience management needs, including multichannel delivery, content targeting, analytics, and integration with other technologies. Read on to learn about the best in class CXM products.
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adobe, web content management, customer experience, commerce platforms, analytics, on-site search, platforms
    
Adobe
Published By: Adobe     Published Date: Oct 19, 2012
Three trends have altered the Web content management market since 2011: social media, mobile computing and WCM used in more comprehensive solutions toward online channel optimization. Read on to learn more about WCM and the best in class solutions.
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wcm, adobe, web content management, java, .net, social media, customer experience, online channel, software development
    
Adobe
Published By: Adobe     Published Date: Jan 31, 2013
Learn how to simplify your mobile strategy and deliver engaging, consistent experiences across devices with the 7 benefits of responsive design.
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web development, responsive design, web experiences, adobe, forrester
    
Adobe
Published By: Adobe     Published Date: Jan 31, 2013
In this report, Forrester Research gives you the tools and processes you need to act on digital customer experience improvements across touch points like websites, mobile phones, and tablets.
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web experiences, adobe, digital experiences, forrester, mobile websites, mobile behavior, customer experience
    
Adobe
Published By: Adobe     Published Date: Mar 07, 2013
Download this best practice guide featuring Forrester VP and Research Director Stephen Powers to understand how to build a robust WCM strategy that improves your organisation's online customer experience, while avoiding the top seven WCM mistakes.
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customer engagement, customer experience management, web content management, wcm, wcm strategy, online customer experience
    
Adobe
Published By: Adobe     Published Date: Jun 06, 2013
An enterprise's digital properties must be more than one-way broadcasts of information: today's customers desire connection, conversation, and interaction.
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customer experiences, web content, content management, web design
    
Adobe
Published By: Adobe     Published Date: Aug 22, 2013
This report gives customer experience professionals the tools and processes they need to act on digital customer experience improvement across touchpoints like websites, mobile phones, and tablets. Forrester recommends 10 tactics for evaluating digital touchpoints and determining customers' needs, proven and emerging methodologies for redesigning digital interactions, and best practices for ensuring that your digital experiences support your business objectives.
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customer experience management, digital experiences, customer experience
    
Adobe
Published By: Adobe     Published Date: Feb 20, 2014
Adobe positioned highest in Ability to Execute and Completeness of Vision in Gartners Magic Quadrant for Web Content Management. Gartners evaluation is based on Adobe Experience Manager, part of the Adobe Marketing Cloud. Adobe is named a Leader and is positioned highest in both Ability to Execute and Completeness of Vision.
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gartner, adobe, adobe social, digital asset management, web content management, adobe experience manager, aem, internet marketing, marketing, customer engagement, user experience, mobile applications, content management
    
Adobe
Published By: Dyn     Published Date: Mar 30, 2016
Most organizations today are moving at least some of their infrastructure to the cloud. A cloud or hybrid cloud approach often requires constant monitoring, planning, testing and optimizing to keep a consistent, reliable, always available web experience. Read this OReilly report to learn the latest rules and recommendations to architecting your cloud instance, debunk the common fears to cloud adoption and discover how to gain back control in areas you didnt realize you could.
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dyn, cloud, performance optimization, cdn, rum
    
Dyn
Published By: Adobe     Published Date: May 15, 2014
From web-enabled wristwatches to high-resolution tablets, new mobile devices are popping up all the time, and customers expect your content to work flawlessly and look great across all of them. But that doesnt mean you have to keep re-inventing your digital assets for every new innovation.
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adobe, web design, responsive web design, brand awareness, customer engagement, web analytics, smartphone, tablet, online marketing, web experience, web presence, roi, conversion rates, traffic, web development
    
Adobe
Published By: Polycom     Published Date: Jun 08, 2016
"Have you heard about Polycoms groundbreaking new meeting collaboration solutions? Are you curious how Polycom RealPresence Trio, RealPresence Centro and others fit into your Skype for Business plans? View the on-demand webinar, Create Exceptional Meeting Experiences with Skype for Business and Polycom: A Q&A with Jeff Schertz, Skype for Business MVP for a conversation about Polycoms newest solutions and see how they elevate the collaboration possibilities of Skype for Business. And how they can enhance your meeting experiences."
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business optimization, business strategy, network management, business applications, best practices, business process management, collaboration, productivity, content management system
    
Polycom
Published By: VMware AirWatch     Published Date: Dec 13, 2016
As enterprises embrace adoption of Microsoft Office 365 to drive productivity by using the latest mobile applications and alleviate the complexity and costs associated with on-premise Exchange environments, achieving a balance between security and user experience is often difficult. In this 60-minute webinar, discover how VMware AirWatch Enterprise Mobility Management (EMM) easily integrates with both Office 365 and VMware Identity Manager to optimize user experience and ensure data is secure across all devices and platforms. An AirWatch expert will give an in-depth demonstration of the advantages of deploying Office 365 with AirWatch by VMware, as well as conduct a Q&A session.
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VMware AirWatch
Published By: Sitecore     Published Date: Sep 10, 2015
Web CMS is only one type of technology that you need to deliver this excellent customer experience. This white paper explains how to: - Produce greater ROI - Increase conversions - Produce higher revenues - Give greater lifetime customer value
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digital, cms, customer service, conversions, sitecore
    
Sitecore
Published By: IBM     Published Date: Jul 20, 2016
Join this webcast and learn: 1. Leveraging your workforce analytics data to make better talent decisions to maximize business performance 2. The power of candidate experience and engagement throughout your hiring and onboarding process 3. Best-in-class examples from industry experts to help you get started
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ibm, ibm smarter workforce, work trends, employee acquisition, recruiting, recruiters, talent, human resource technology
    
IBM
Published By: IBM     Published Date: Jul 20, 2016
Attracting todays savvy candidate requires much more than a creative job description and a flattering email message. The transparency provided by web sites such as Glassdoor combined with a millennial desire for meaningful work and corporate responsibility have the upped the ante when it comes to employer brand and candidate experience. While many firms have good intentions when it comes to employer brand, these intentions arent always translated to action, leaving many candidates feeling frustrated as they move through the process. New hires need confirmation that everything they were told in the interview processes is not only accurate, but even better than expected. When the onboarding process falls short of those expectations, candidates immediately question their decision to accept the offer and retention efforts in jeopardy. Join this webcast to learn how to avoid costly new-hire attrition in your organization.
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ibm, ibm smarter workforce, work trends, employee acquisition, recruiting, recruiters, candidate experience, human resource technology
    
IBM
Published By: Genesys     Published Date: Dec 20, 2018
Customers today expect their customer service to be as connected as they are. If you cant deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you dont have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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Genesys
Published By: Adobe     Published Date: Sep 28, 2016
Customer are infinitely complex, but connecting with them doesnt have to be. Because while your customers may be wildly different, they do all want one thing meaningful and relevant experiences. To deliver these experiences requires a powerful web content management system. Its the digital foundation you need to provide the personalized experiences that build brands, customer loyalty, and ROI. To learn more about web experience management, read The New Content Frontier. ?
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adobe, customer experience, web content management, web content management system
    
Adobe
Published By: IBM     Published Date: May 16, 2017
When the CMO Council recently asked more than 200 senior marketing decision makers how effectively they have aligned physical and digital experiences, half admitted that these integrated experiences were selective, at best. Yet it is alignment, consistency and connection that drive the foundational relationship between the brand and the buyer. The CMO Council, in partnership with IBM, will host a one-hour interactive webcast with industry-leading media, entertainment and telecommunications marketers to discuss how audience insights across the digital and physical experience have been turned into action, allowing these brands to personalize and enrich each engagement. Multiple case studies will also be discussed during the webcast that focus on the power of segmentation and innovations around cognitive computing.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
IBM
Published By: Progress     Published Date: Jan 06, 2017
Digitalization brings both new opportunities and confusion to even the most carefully planned selection processes for WCM. CIOs and IT leaders aiming to boost the effectiveness of their digital business strategy should use this document to help them select the most appropriate vendor and solution. Gartner Magic Quadrant reports are the standard of excellence for vendor evaluation, research and reporting. While many vendors are evaluated, only a select few meet the stringent criteria for inclusion. Continuing its long-standing tradition, Gartner has released the 2016 Magic Quadrant for Web Content Management (WCM). Progress is recognized as a Challenger in this year's report, based on a combination of completeness of vision and ability to execute. This is the third consecutive inclusion for the company's award-winning web content management and digital experience solutions. Web content management is an integral piece to any successful digital transformation strategy. In our minds t
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Progress
Published By: Progress     Published Date: Mar 06, 2017
Formerly, buyers were limited in the ways they could gather product information. But because of the web and social media, buyer behaviors have changed. Because buyer interactions can number in the thousands or millions, businesses must use automated tools to personalize the buyers online experience and drive them toward a purchase decision.
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Progress
Published By: Oracle     Published Date: Jan 09, 2019
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Oracle
Published By: Fiserv     Published Date: Nov 08, 2017
"Learn how you can reduce loan defects, improve data quality and simplify compliance in the mortgage lending process. Co-presented with Craig Focardi, mortgage industry executive and technology advisor, this webinar provides insights into mortgage lending process challenges and how they impact experiences for lenders and borrowers, as well as the overall performance of the loan. The webinar also provides suggestions for reducing loan defects and strategies to correct them."
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Fiserv
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