services operations

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Published By: Juniper APAC DWA Cloud Leads July 2017     Published Date: Jun 22, 2017
The digital financial services world has created an amplified set of challenges for the data center and network. Its role in enabling the success of the wider institution has become even more critical, but to deliver this it needs to provide a higher level of performance with increased agility, while maintaining high levels of efficiency and security. This is forcing institutions to transform their underlying IT capabilities, with the need to simplify the network, obtain more flexible connectivity, automate IT operations, and enable centralized control and administration being core strategies in this respect. As shown in Figure 8, this is driving a number of requirements for the future network. Key considerations for financial institutions in architecture design and vendor selection should be around moving toward a software-defined, intelligent, cloud-ready, and open network that enables the institution to meet its ICT imperatives and achieve these key ICT strategies.
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account security, data management, network protection, secure systems, application security, network performance, network diagnostics
    
Juniper APAC DWA Cloud Leads July 2017
Published By: IBM     Published Date: May 26, 2017
Digital transformation initiatives and the need for innovation are causing enterprises to rethink their IT landscapes including business-to-business (B2B) integration. Modern B2B integration is critical for enabling enterprises to achieve goals like increasing revenue, speeding up time to market, and improving efficiencies because these outcomes are dependent on having a successful business network. B2B practitioners have two goals enable critical business initiatives and control costs and cloud-based B2B services have been successful in helping enterprises achieve both goals. IDC interviewed eight IBM clients to understand how their use of IBM Sterling B2B Integration Services, part of the IBM B2B Cloud Services portfolio, has impacted their operations and businesses. Download now to learn more!
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digital transformation, b2b integration, ibm, ibm b2b cloud services
    
IBM
Published By: Comcast     Published Date: Jul 10, 2017
The financial services industry has seen its share of disruption brought about by technology. Yet, technology also is serving as a catalyst to help financial institutions move beyond their traditional boundaries to provide expanded, more customer-centric services. For many institutions, embracing innovation from FinTech companies is part of that movement. A growing number of banks and institutions, therefore, are taking action. But rather than fighting against the tide of FinTech innovation, many now are embracing FinTech as a way to improve their operations, update their image and increase their customer satisfaction.
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financial services, fintech, investment management, improve operations, customer satisfaction, consumer banking
    
Comcast
Published By: HPE Intel     Published Date: Mar 15, 2016
To free up staff resources to focus on strategic business initiatives, many IT leaders are considering engaging a partner to handle ongoing data center maintenance and optimization. But, too often, data center management services fall short of expectations. Standard care services may be limited in scope, and may not support the range of legacy hardware already in the data center. Conversely, complex managed or outsourced services may involve a costly, fully-customized engagement, in which costs are unpredictable, and control is wrested away from the enterprise. Finallyand perhaps most importantlymany data center management service providers seem to lack the innovative spark that will ensure continuous improvement to data center operations.
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HPE Intel
Published By: Cisco     Published Date: Dec 04, 2015
Infrastructure is used by customer and employee service and support centers, inbound and outbound telemarketing services, help desk services, government-operated support centers, and other types of structured communications operations.
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cisco, zk research, wifi, multigigabit network, networking, wireless
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
Transform your business with services that allow you to innovate faster, simplify operations, and reduce risk. Building on an open, software-driven approach that uses virtualization, automation, analytics, and cloud, our networkwide architecture prepares you to respond to new opportunities at digital speed.
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Cisco
Published By: SurveyMonkey     Published Date: Oct 23, 2015
Watch our webinar, 4 Steps to Building a Customer Satisfaction Engine. SurveyMonkey's Director of Customer Success, Jeffrey Coleman, will show you how to: - Ask questions that yield actionable data - Scale follow-up actions and improvements - Analyze survey data and get key metrics - Close the loop by turning data into action
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survey monkey, customer satisfaction, customer success, data analytics, survey data, client services, customer operations, salesforce
    
SurveyMonkey
Published By: BMC Software     Published Date: Jun 26, 2013
Cloud is not simply a new technology platform, its a new way of running your IT processes. Success changes relationships with users, with services and with operations. Learn what to anticipate as you embark on cloud and how to ensure success not just in your datacenter, but in your business.
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cloud management, hybrid cloud, cloud planning, cloud operations, cloud users, cloud process, it management, data center
    
BMC Software
Published By: Lumeris     Published Date: Aug 04, 2014
For health plans, health systems and delegated payer operations, or health systems wanting to become their own payer, Lumeris turnkey outsourcing offers expert support to design, build, operate, measure, and optimize value-based health plan operations that can drive clinical and financial excellence. This can be evidenced by our ability to help clients achieve higher revenue, lower costs, higher market share, and meeting mandates for medical cost ratio contained in the Patient Protection and Affordable Care Act.
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lumeris, health plan delivery, health plan operations, population health services, value based health plan operations, health plan outsourcing, operating a health plan
    
Lumeris
Published By: Secureworks     Published Date: Nov 11, 2016
This paper explores why the older all or nothing kind of relationship between business organisations and information security services providers (ISSPs) is giving way to a hybrid model that security professionals can leverage to augment their operations and effectiveness.
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managed security services, cybersecurity, issps, security, threat and vulnerability management, vulnerability management
    
Secureworks
Published By: Riverbed     Published Date: Jul 17, 2013
Highly complex IT environment with multi-tier application architectures delivering apps and services, detecting and diagnosing code level performance problems can be like looking for a needle in a haystack. While it may be plain to the end user that there is a problem, understanding where that problem originates and exactly what is causing it is difficult, and time consuming. Riverbed OPNET AppInternals Xpert addresses this challenge by combining end-user experience, transaction tracing, and application component monitoring for deep end-to-end application visibility. This latest release facilitates bi-directional workflows between operations and application development to expedite problem resolution. Register to read the full report.
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apm, esg, big data, end-user experience, application visability, best practices, content management system, document management
    
Riverbed
Published By: RCN Business     Published Date: Nov 11, 2014
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Dont settle for "one less" - get the right solution for your business with RCN Business Services. RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions. We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution. RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services. Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution. Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a businesss success and growth. Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
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lan, voip, business communication, wan, pbx, networking, wireless
    
RCN Business
Published By: CA Technologies     Published Date: Jun 09, 2015
Todays organizations are challenged to be the first to market with The Next Big Thing. They must innovate with new and unique services to satisfy customer demands and differentiate themselves in the marketplace. Software drives that innovation and has turned every organization into a software organization. This Executive Brief describes how the efficient collaboration between the development and IT operations teams can bring high-quality applications to market as quickly as possible. The CA Application Delivery suite helps organizations achieve collaborative DevOps through innovative technology tools used to: Accelerate application development by removing constraints with CA LISA Service Virtualization. Expedite release time with CA LISA Release Automation. Improve application testing and quality with CA LISA Pathfinder
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CA Technologies
Published By: IBM     Published Date: Jan 09, 2017
This report from IBM Emergency Response Services discusses four key trends in cybersecurity based on field experience in responding to client security incidents.
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ibm, security, services operations, ibm emergency response services, cybersecurity, cyber crime, enterprise applications
    
IBM
Published By: IBM     Published Date: Jan 09, 2017
In todays complex and distributed IT environments, identity and access management (IAM) programs do much more than simply manage user identities and grant access. This paper provides four key steps that can move you toward a more mature solution now.
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ibm, security, services operations, iam programs, enterprise applications
    
IBM
Published By: CA Technologies     Published Date: Jun 04, 2015
Enterprises that depend heavily on IT to deliver services to customers are constantly driven by market pressures to better develop and release new software features to meet growing demands. Facilitating the collaboration between development and IT operations and bringing application to market faster with high quality are crucial to todays business success. This solution brief provides insights into the DevOps movement, why it matters and how you can cross the chasm to achieve better collaboration to deliver business value rapidly. Youll learn how CA Technologies solutions for DevOps bring your portfolio of IT technology forward in a cadence of faster, more predictable releases, letting you confirm the results of each phase of the software life cycle toward positive business outcomes.
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CA Technologies
Published By: Oracle (Hospitality)     Published Date: Mar 28, 2017
Restaurant operators often speak of innovation in terms of putting new signature dishes and food creations on the menu. But where the biggest innovation is happening today, arguably, is less on the menu and more in the technology that is driving increased efficiency and effectiveness across all parts of the food and beverage services industry. Next-generation restaurant management and POS systems are having a profound impact on business operations, guest satisfaction, revenue growth and overall profitability.
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restaurant, pos, technology, oracle, food, service
    
Oracle (Hospitality)
Published By: Avocent     Published Date: Aug 22, 2011
By enabling services for controlling access to the infrastructure and monitoring for activity, management decisions can be made to improve data center services.
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avocent, data center services, infrastructure, ema, data center operations control, controlled data center infrastructure, monitoring, productivity
    
Avocent
Published By: Millennia Patient Service     Published Date: May 05, 2014
Learn the five most important considerations for successfully converting to a new revenue cycle management solution with minimal cash flow disruption.
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millennia patient services, revenue cycle management, healthcare, healthcare technology, patient receivables, healthcare it, financial management systems, billing
    
Millennia Patient Service
Published By: Fugue     Published Date: Mar 27, 2017
Directed at cloud architecting concerns, this paper covers streamlining complexity at scale, knowing infrastructure state, and using easily repeatable patterns that bolster security, compliance, and disaster recovery. Get this white paper now.
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cloud management, cloud infrastructure management, cloud operating systems, cloud, cloud infrastructure, cloud computing, cloud adoption, cloud migration
    
Fugue
Published By: Fugue     Published Date: Mar 27, 2017
This paper details that approach to cloud's complex challenges and how an extensible, infrastructure-level cloud operating system like Fugue fits the bill to realize success.
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cloud management, cloud infrastructure management, cloud operating systems, cloud, cloud infrastructure, cloud computing, cloud adoption, cloud migration
    
Fugue
Published By: Fugue     Published Date: Mar 27, 2017
Check out this report to see why Ovum recommends Fugues solution to help developers generate applications that can exploit cloud capabilities and deliver on the promise of the cloud.
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cloud management, cloud infrastructure management, cloud operating systems, cloud, cloud infrastructure, cloud computing, cloud adoption, cloud migration
    
Fugue
Published By: Schneider Electric     Published Date: Nov 17, 2016
Todays data center power and cooling infrastructure has roughly 3 times more data points / notifications than it did 10 years ago. Traditional data center remote monitoring services have been available for over 10 years but were not designed to support this amount of data monitoring and the associated alarms, let alone extract value from the data. This paper explains how seven trends are defining monitoring service requirements and how this will lead to improvements in data center operations and maintenance.
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schneider electric, digital remote monitoring, data center operations, maintenance, enterprise applications, infrastructure
    
Schneider Electric
Published By: PitneyBowes     Published Date: Sep 27, 2010
By combining on- and off-site services, Pitney Bowes Management Services can help you do it all. We will help you expand your print capabilities, decrease the need for staffing and equipment, and achieve dramatic cost savings.
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pitney bowes management services, on-site, off-site printing, print center operations, mail
    
PitneyBowes
Published By: Workday     Published Date: Oct 15, 2015
Quality of talent is the number one indicator of a successful professional services firm. Watch the webinar to understand how your organization can become the best in the arena that matters mosttalent. Don't miss this opportunity to learn: Results from the SPI 2015 Benchmark study, How to ensure successful project delivery and improve client satisfaction, Tips to optimize talent management, resource utilization, financial operations, and reporting.
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professional services, client satisfaction, talent management, resource utilization, financial operations, reporting
    
Workday
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