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Published By: Genesys     Published Date: Jul 13, 2018
Artificial intelligence (AI) cant replicate the human touch, but it can ease your agents burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect. See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense. Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.
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Genesys
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
2.2 Animated solutions video: With the Right Mix of hybrid IT, get central IT to say yes by simplifying complex business requests. HPE helps you find your Right Mix and innovate new apps for mobility, IoT, and cloud technologies.
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Hewlett Packard Enterprise
Published By: OnBase by Hyland     Published Date: Jun 26, 2017
Whether were talking about a life partner, a business partner or an enterprise information platform, you dont want to start any kind of relationship without all relevant information or worse yet, go in blind. Selecting a case management solution provider is no different. Download this white paper to discover key considerations and questions to ask when evaluating case management vendors and software solutions.
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case, management, software, solution, dynamic, onbase, hyland, knowledge, worker, bpm, investigations, information, content, unpredictable, whitepaper, service, requests, issue, tracking
    
OnBase by Hyland
Published By: DocuSign UK     Published Date: Aug 08, 2018
HR is all about serving your people, whether they are shiny new recruits or lifetime employees. But all too often, outdated and cumbersome paper-based processes get in the way of those goals. Discover how HR departments are using electronic signatures to streamline the on-boarding experience, increase employee satisfaction, and focus staff away from mundane tasks. Watch this webinar and discover how eSignatures can help you: - Simplify the new hire process: NDAs, offer letters, background checks and on-boarding - Streamline compensation and benefits: comp plans, stock option grants, and benefit plan notices - Reduce admin overheads: holiday requests, contractor agreements, and internal approvals - Ensure compliance: ISO compliance, new hire check-offs and audit support
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DocuSign UK
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