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Published By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
The Cloud, once a radical idea in IT, is now mainstream. Whether its email, backup or file sharing, most consumers probably use a cloud service or two. Similarly, most IT professionals are familiar with cloud service providers such as Amazon, Google and Microsoft Azure, and many companies have moved at least some of their information technology processes into the cloud. In fact, the cloud has become so popular its easy to assume that running IT applications on-premises is not cost competitive with a cloud based service. In this report Evaluator Group will test the validity of that assumption with a TCO (Total Cost of Ownership) model analyzing a hyperconverged appliance solution from HPE and a comparable cloud service from Amazon Web Services (AWS).
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infrastructure, cost competitive, cloud, hyper converged, amazon web services, total cost of ownership, tco
    
Hewlett Packard Enterprise
Published By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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Freshdesk
Published By: Cisco     Published Date: Jul 30, 2015
Read this Miercom Report on Cisco Catalyst 3650 as part of the Business Decision Series
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cisco, catalyst 3650, test results, miercom report, networking, wireless
    
Cisco
Published By: Cisco     Published Date: Jul 30, 2015
Miercom executed comprehensive hands-on testing and evaluated the performance of some widely deployed features that are critical for reliable functioning of enterprise networks.
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Cisco
Published By: Cisco     Published Date: Jul 30, 2015
Based on hands-on testing and the verified representations made by Cisco, Miercom confirms that the Catalyst 2960-X and the 2960-XR are highly energy-efficient Layer 2 and Layer 3 switching solutions
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Cisco
Published By: Cisco     Published Date: Jul 30, 2015
WiFi Evolution Drives the Need for Multigigabit Networks
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Cisco
Published By: Cisco     Published Date: Jul 30, 2015
The four pillars of computing cloud, mobility, social, and analytics are driving new levels of network innovation in datacenter networks.
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Cisco
Published By: Cisco     Published Date: Jul 30, 2015
An Application-Centric Infrastructure Will Enable Business Agility
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Cisco
Published By: Cisco     Published Date: Jul 30, 2015
Adopting both private and public cloud computing models.
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Cisco
Published By: Cisco     Published Date: Jul 30, 2015
Transition to Hybrid Cloud.
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Cisco
Published By: Cisco     Published Date: Jul 30, 2015
Enabling the Internet of Everything.
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Cisco
Published By: Cisco     Published Date: Aug 03, 2015
This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help technology managers select the right videoconferencing infrastructure.
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Cisco
Published By: Windstream     Published Date: Oct 30, 2015
Discover top trends and best practices for moving UC to the cloud in this Nemertes Report.
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Windstream
Published By: Windstream     Published Date: Oct 30, 2015
Discover top trends and best practices for moving UC to the cloud in this Nemertes Report.
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Windstream
Published By: Avaya     Published Date: Jun 15, 2016
"Differentiate your organization through customer engagement Improving customer experiences has replaced operational efficiency gains as the top objective in customer care executives agendas. This Aberdeen report details how best-in-class firms are achieving greater customer retention and annual growth as a result. Discover more in the report now >"
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networking, crm, software
    
Avaya
Published By: Cherwell Software     Published Date: Apr 07, 2016
Curves and Jenny Craig operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as the black hole, plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, We had no reporting prior Cherwell Service Management. Curves was in even worse shape as they logged tickets in an Excel spreadsheet.
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best practices, customer support, business intelligence, business optimization, business management
    
Cherwell Software
Published By: Commvault     Published Date: Jul 06, 2016
Think of a wildfire that quickly spreads as it increases in speed and power. That is what is happening today as data growth increases the volume and management complexity of storage, backup and recovery. Now think of trying to stop that fire with a garden hose. Your traditional backup and recovery process is equally under-equipped to manage and facilitate operations that need more speed, efficiency, scalability and reliability to handle todays 24/7, always-on environment. Here we examine the benefits of moving from a solution comprised of multiple point products to a holistic data protection platform designed to serve todays enterprise.
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commvault, data protection, storage, backup, recovery, holistic data protection, singe pane of glass, common code base, analytics, reporting, it management, best practices
    
Commvault
Published By: Commvault     Published Date: Jul 06, 2016
Efficiency is the name of the game. But is your IT organization winning or losing? Read more to learn how your IT organization is wasting time and energy protecting data.
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commvault, data protection, time management, de-duplication, backup efficiency, snapshot technology, productivity, comprehensive reporting, analytics, it management, enterprise applications, storage, best practices
    
Commvault
Published By: Hewlett Packard Enterprise     Published Date: Feb 08, 2017
Learn how you can meet all of your IT infrastructure needs by taking a hybrid IT approach that gives you the performance of on-premise with the flexibility of the cloud in this Aberdeen Group report.
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Hewlett Packard Enterprise
Published By: HP Enterprise Business     Published Date: Mar 02, 2017
Powered by data from 451 Research, the Right Mix web application benchmarks your current private vs public cloud mix, business drivers, and workload deployment venues against industry peers to create a comparative analysis. See how your mix stacks up, then download the 451 Research report for robust insights into the state of the hybrid IT market.
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HP Enterprise Business
Published By: HERE Technologies     Published Date: Dec 05, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and find out how governments can harness the benefits and apply them across regions to enhance mobility, experiences and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform described as super-rich and always up-to-date, is a leader in the location data arena.
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public sector, urbanization, traffic management
    
HERE Technologies
Published By: HERE Technologies     Published Date: Dec 05, 2018
HERE was named the worlds leading location platform in 2018 (Source: Ovum), overtaking Google for the first time. Ovums Index assesses and ranks the major vendors in the location platform market. According to Ovum: HERE has always scored well on the completeness of its offering, leading on this front for some time. Where it traditionally lagged Google was on the reach of its platform, but this has been steadily improving thanks to the wide range of verticals its platform addresses. An important factor in HERE topping the leader board has been its strong focus on the developer community.
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location data, transport & logistics, location services
    
HERE Technologies
Published By: HERE Technologies     Published Date: Dec 05, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of how fleet and logistics software providers can deliver more value in their solutions to enhance efficiency, productivity, and safety. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform described as super-rich, always up-to-date, and a neutral offering is a leader in the location data arena.
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location data, transport & logistics, location services
    
HERE Technologies
Published By: HERE Technologies     Published Date: Dec 06, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and how you can harness the benefits and apply them to advertisement campaigns to attain more granular segmentation, precise targeting and a better audience experience. In this report by Counterpoint Technology Market Research, learn why the HERE Open Location Platform described as super-rich, always up-to-date, and a neutral offering is a leader in the location data arena.
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HERE Technologies
Published By: Cisco     Published Date: Jun 21, 2016
Cisco engaged Miercom to conduct a competitive analysis of its Catalyst 2960-X switch versus two comparable Hewlett-Packard switches from the 2920 and 5120 product families. Miercom executed comprehensive hands-on testing and evaluated the performance of some widely deployed features that are critical for reliable functioning of enterprise networks. The test methodology focused on specific areas in which Cisco believed there were key competitive differentiators between the products. Test results validated include throughput, latency, energy efficiency, stacking, LACP load balancing and Quality of Services (QoS) performance. Miercom found that the Cisco Catalyst 2960-X demonstrated superior performances against the competitive switches in the tests featured in this report.
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Cisco
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