quality

Results 1251 - 1275 of 1283Sort Results By: Published Date | Title | Company Name
Published By: KPMG     Published Date: May 08, 2018
Many retailers have responded with a largely outdated omnichannel approach, focusing on integrating the physical and digital channels they use to interact with customers, when the problem is actually inside the business. Today's customers will remain loyal only if a brand offers them transparency and superior quality products while actively engaging with them to build a relationship they value. Meeting those needs has nothing to do with offering another physical, digital, or mobile channel and everything to do with running the business in a way that is customer-first and customer-centric.
Tags : 
    
KPMG
Published By: Panaya     Published Date: May 17, 2017
Learn new methods you can easily apply for better control and accelerated functional testing. Learn to reduce time-to-market cycles in a competitive business environment without compromising quality - by removing the bottlenecks caused by testing.
Tags : 
performance testing, testcenter, business process management, business process
    
Panaya
Published By: Evariant     Published Date: Apr 09, 2018
If you're going to commit to providing the highest quality care to patients, improving the customer experience and providing proactive service that builds lifetime relationships with patients is a requirement. By creating a comprehensive 360 view of the caller, agents are armed with the right context and talking points to provide a highly personalized, more informed experiences on-the-fly. Watch this presentation to capitalize on every customer interaction to build deeper, more personalized relationships with their prospects and existing patients, effectively transforming the call center into a profit center. Watch the presentation now.
Tags : 
patient experience, call center, improved care continuum, access center, customer experience, patient journey
    
Evariant
Published By: 8x8 Inc.     Published Date: Nov 17, 2016
Effective quality management lets you improve the performance of contact center agentsand deliver the customer experience your business expects. The ICMI Tool Kit: Quality Management in the Contact Center provides valuable tips you can apply to start improving your contact center operations today. Developed by International Customer Management Institute (ICMI), a leader in contact center training and consulting, the tool kit lays out the foundations of an effective quality management program and offers a step-by-step approach to creating an effective program. Then it provides details to help you: Perform effective coaching using the SAFE coaching framework Calculate the ROI of your training and coaching investments Developing a peer mentor program
Tags : 
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
In our increasingly global economy, its no surprise that more and more businesses are going global with their contact centers. This trend is driven by many factors including international acquisitions and the availability of highly skilled, lower cost talent in many parts of the world. This eBook Taking Your Contact Center Global explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful. Download this complimentary eBook and learn: 4 challenges every global contact center will face Why cloud-based contact centers have the advantage Why not all cloud contact centers are perfect, and 3 things to watch out for How to get the upper hand when it comes to call quality, local numbers, and creating a unified, global contact center
Tags : 
contact center, global growth, cloud-based contact, call quality
    
8x8 Inc.
Published By: IBM     Published Date: Apr 20, 2017
We are pleased to present the findings of The State of Mobile Application Insecurity sponsored by IBM. The purpose of this research is to understand how companies are reducing the risk of unsecured mobile apps in the workplace. Ponemon Institute is dedicated to independent research and education that advances responsible information and privacy management practices within business and government. Our mission is to conduct high quality, empirical studies on critical issues affecting the management and security of sensitive information about people and organizations.
Tags : 
(delete)mobile application, malware protection, mobile security, application security, proprietary software, open source software, cloud services, source code testing
    
IBM
Published By: Cox Business     Published Date: Dec 19, 2016
Businesses need to plan for unforeseen events that can disrupt productivity, impair the customer experience, and possibly even threaten a businesss existence. A disruption every business needs to plan for is any event that destroys valuable data, inhibits access to data, or causes downtime of core applications. Consider the staggering amount of information your company stores electronically. What if an unforeseen event destroyed all financial records, client contacts, and application data? You wouldnt be able to send customers accurate invoices. Your marketing efforts might be undermined. You would lack key metrics for measuring quality, profitability, and more. The losses could be staggering. In every aspect of life, its smart to plan for unexpected events. Thats especially true for two plans every business must have: a disaster recovery plan and a business continuity plan.
Tags : 
    
Cox Business
Published By: Dun & Bradstreet     Published Date: Feb 21, 2017
As the volume of data coming into organizations from both internal and external sources continues to grow and makes its way across departmental systems in many different formats, there is a critical need to create a single, holistic view of the key data entities in common use across the enterprise. Master Data Management (MDM) aims to accomplish this goal. Not surprisingly, MDM has become a significant priority for global enterprises, with the market expected to triple from $9.4B to $26.8B by 2020 according to analysts. The reality, though, is that while seemingly everyone is investing heavily in the tools to manage data, few are putting a great enough emphasis on the data itself. And thats a problem. Poor data quality is said to be costing businesses $3.1 trillion annually and thats just in the US alone. The information being put into MDM tools must be mastered first and foremost.
Tags : 
managing data, data management insight, mdm, master data management
    
Dun & Bradstreet
Published By: Spectrum Enterprise     Published Date: May 15, 2017
Read this case study to learn how CIG leverages blazing Internet speeds and capacity to engage players directly in creating the movie-quality gaming world of Star Citizen.
Tags : 
    
Spectrum Enterprise
Published By: Oath     Published Date: Oct 31, 2017
Consumers are better than ever at differentiating between low-quality and premium content. For marketers, this means the placement of their ads is critically important. Brands cant afford to risk appearing alongside questionable content, not with 75% of consumers holding brands accountable for their ad environments. When brands are shown adjacent to Oaths trustworthy, premium content, they experience 5x greater favorability - a striking example of the power of positive associations and the importance of knowing your digital neighbors.
Tags : 
digital advertising, online advertising, ad placement, quality content, quality video content, online news, online video, offensive content
    
Oath
Published By: HP Inc.     Published Date: Dec 06, 2017
Read how HP puts HP Multi Jet Fusion Technology into practice to reinvent their own business. HP knows a powerful technology when it sees one. In this case study, read how HP engineers used the HP Jet Fusion 3D printing solution to cut the cost of producing parts for its own large-format printers while accelerating production and improving part quality.
Tags : 
case study, jet fusion, technology, business, engineers, production
    
HP Inc.
Published By: HP Inc.     Published Date: Dec 06, 2017
Jabil makes a jump forward with HP 3D printing. As one of the worlds most technically advanced manufacturing solution providers, Jabil keeps a lookout for a competitive edge. Find out how Jabil is making a difference in production speed, quality, and cost-efficiency with HP Multi Jet Fusion technology.
Tags : 
jabil, technology, manufacturing, production, cost, efficiency, multi jet fusion
    
HP Inc.
Published By: Dassault Systmes     Published Date: Jun 19, 2018
Robot programmers frequently find it challenging to deliver material handling, arc welding, spot welding, or drill and riveting programs that work with certainty on the first run. Because robot programming is not part of the design phase, they are forced to implement fixes and workarounds on the shop floor. Costs escalate as production cycles expand and changes are made without knowledge of the shop floor impacts. DELMIA Robotics on the Dassault Systmes 3DEXPERIENCE platform delivers high quality, collision-free programs in the native robot language with no need for intervention on the shop floor. In the virtual world, programmers and designers work in concert to create the most productive tooling operations and robot cycle times. Programming can move ahead independently without interrupting production, and robot programs perform predictably the first time. Costs of programming and production are significantly reduced, and products move to market more quickly. Learn how offline robot
Tags : 
    
Dassault Systmes
Published By: CA Technologies EMEA     Published Date: Sep 07, 2018
To compete successfully in todays economy, companies from all industries require the ability to deliver software faster, with higher quality, and reduced risk and costs. This is only possible with a modern software factory that can deliver quality software continuously. Yet for most enterprises, testing has not kept pace with modern development methodologies. A new approach to software testing is required: Continuous Testing. In the first session in a series, join product management leadership to gain in-depth insights on how by shifting testing left, and automating all aspects of test case generation and execution, continuous testing, it enables you to deliver quality software faster than ever. Recorded Feb 5 2018 49 mins Presented by Steve Feloney, VP Product Management CA Technologies
Tags : 
continuous delivery, application delivery, testing, test data management
    
CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 07, 2018
If youre relying on manual processes for testing applications, artificial and automated intelligence (AI) and machine learning (ML) can help you build more efficient continuous frameworks for quality delivery. In this on-demand webinar, Continuous Intelligent Testing: Applying AI and ML to Your Testing Practices, youll learn how to: Use AI and ML as the new, necessary approach for testing intelligent applications. Strategically apply AI and ML to your testing practices. Identify the tangible benefits of continuous intelligent testing. Reduce risk while driving test efficiency and improvement. This webinar offers practical steps to applying AI and ML to your app testing. The speaker, Jeff Scheaffer, is senior vice president and general manager of the Continuous Delivery Business Unit at CA Technologies. His specialties include DevOps, Mobility, Software as a Service (SaaS) and Continuous Delivery (CDCI).
Tags : 
    
CA Technologies EMEA
Published By: Fiserv     Published Date: Nov 07, 2017
Digital loan origination processes can still require significant manual support, which is often inaccurate and time-consuming. This National Mortgage News paper, sponsored by Fiserv, explains how you can improve your current loan production while reducing costs and risk of non-compliance.
Tags : 
loan quality, loan data quality, mortgage quality, mortgage data quality, loan compliance, lending compliance, mortgage compliance, trid
    
Fiserv
Published By: Fiserv     Published Date: Nov 08, 2017
"Learn how you can reduce loan defects, improve data quality and simplify compliance in the mortgage lending process. Co-presented with Craig Focardi, mortgage industry executive and technology advisor, this webinar provides insights into mortgage lending process challenges and how they impact experiences for lenders and borrowers, as well as the overall performance of the loan. The webinar also provides suggestions for reducing loan defects and strategies to correct them."
Tags : 
    
Fiserv
Published By: IBM Watson Health     Published Date: Jul 06, 2018
The need Carson Tahoe Health needed insights to convince its board that an outpatient palliative care program could help address its higher-thanaverage mortality rates and help decrease the risk of future financial impact from those rates The solution The healthcare system used IBM CareDiscovery to track and analyze end-stage patient mortality and related length of stay, readmissions, utilization and costs in key disease groupsby comparing those who participated in trial inpatient palliative care and those who did not The benefit The analysis was used to demonstrate to the systems board that an outpatient palliative care service line was viable in terms of both cost savings and quality-of-care improvement
Tags : 
    
IBM Watson Health
Published By: Sparton Corporation     Published Date: Oct 30, 2017
When it comes to Design for Manufacturing (DFM), its never too early to start. Planning ahead and thinking through the entire product lifecycle is the best way to reap all the benefits that come from excellent design including better part selection, improved product quality, streamlined approvals and cost savings. Start by identifying an experienced Countract Manufacturer (CM) that understands the importance of good DFM and who will work with the product developer at every step.
Tags : 
product, market, design, intellectual property, sparton, manufacturing
    
Sparton Corporation
Published By: ChannelAdvisor     Published Date: Jul 20, 2018
As e-commerce continues to grow at a remarkable rate of 24%, manufacturers are faced with whats arguably the biggest challenge yet: How to create meaningful connections with consumers while simultaneously maintaining relationships with retailers and minimizing channel conflict. It may be new territory, but armed with the right knowledge and tools, its possible to create a successful mix of digital marketing, selling and fulfilling activities. In this white paper, we cover the four critical components that all brands should be watching, including: - Relationships with retailers - Connections with consumers - The importance of quality of product content - How to maximize sales on marketplaces
Tags : 
    
ChannelAdvisor
Published By: Tricentis     Published Date: Jan 08, 2018
Data. It seems to be everywhere today and yet we can never get enough of it. But as it turns out, a lack of data isnt our problem -- our problem is the difficulty piecing together, understanding and finding the story in all the data thats in front of us. In software testing in particular, the need for consolidated, meaningful test metrics has never been higher. As both the pace of development and the cost of delivering poor quality software increase, we need these metrics to help us test smarter, better and faster. Fortunately, business intelligence now exists to make this goal a reality. The analytics these tools provide can help drive efficient and effective testing by providing teams with insight on everything from testing quality and coverage to velocity and more. And this knowledge can position the QA team as trusted experts to advise the entire software development team on steps that can ensure a better quality end result.
Tags : 
    
Tricentis
Published By: Tricentis     Published Date: Jan 08, 2018
If youre in the software development business, theres no doubt youve heard of, dipped your toe into or even experienced the joys and pains of agile methodology. The Agile Method promotes adaptive planning, early delivery and continuous improvement, and encourages rapid and flexible response to change. Its quickly becoming the gold standard for software development. And, as the agile world has heated up, so has the pressure on testers to produce timely releases without sacrificing quality. With the fast pace of Agile, there is rarely time to test everything, so requirements must be prioritized and testing automation is deployed where possible. With this guide youll learn the importance of agile testing and the different types of testing, agile methodology, and our predictions on where the agile movement is headed.
Tags : 
    
Tricentis
Published By: Tenable     Published Date: Mar 07, 2018
Includes 5 tips for bridging the DevOps InfoSec gap. Across industries, in the public and private sector alike, the benefits of DevOps are undeniable: speed to market, improved service delivery and cost savings. At the same time, DevOps can create security blind spots that impact an entire enterprise. To understand why this happens and learn how you can bridge the gap between security and development, read: Information Security in the DevOps Age: Aligning Conflicting Imperatives. Topics covered include: - Rethinking the role of security - Shifting security left by focusing on code quality and prevention - Blind spots in containers and open source components - 5 tips for bridging the DevOps infosec gap Written by CyberScoop, this paper offers practical advice for DevOps and InfoSec professionals who want to realize the benefits of accelerated software development without jeopardizing enterprise security.
Tags : 
secure devops, container security, docker, infosec
    
Tenable
Published By: Limelight Networks     Published Date: Feb 20, 2018
The Broadcast Quality Generation is here and they want your digital experiences fast, on any device, anywhere in the world. Are you prepared to deliver to them?
Tags : 
    
Limelight Networks
Published By: HERE Technologies     Published Date: Sep 26, 2018
Mobile has become the first screen for consumers in terms of internet time spent. Hyperlocal location data is unique to mobile and provides a lot of new, valuable information about consumers. Todays sophisticated buyers demand more transparency in location data science, better campaign performance and ROI from attribution modeling. Finding the right partner that can help build the bridge between real-world consumer behavior and mobile programmatic advertising in a transparent way is essential. To meet those challenges and address the demand for top quality location data, adsquare integrated a global database of HERE Places in April 2017. By leveraging HERE Places and overlaying raw location data of anonymous users with POI data points, adsquare is able to understand exactly what consumers are doing in the real world: what places they visit, when and how often. To find out more download this paper today.
Tags : 
    
HERE Technologies
Start   Previous    38 39 40 41 42 43 44 45 46 47 48 49 50 51 52    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.