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Published By: Spectrum Enterprise     Published Date: Feb 07, 2018
How Fiber Powers Growth An Expert Q&A Guide provided by Spectrum Enterprise. Businesses today need bandwidth capacity to handle complex applications and ever-increasing data. See how technology experts rely on fiber to increase productivity and provide stronger growth opportunities.
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Spectrum Enterprise
Published By: Cisco EMEA Tier 3 ABM     Published Date: May 15, 2018
Your employees, customers, and partners need the ability to connect and collaborate, at any time, from any locationacross time zones or simply across the conference table. And those workplaces are expanding faster than ever, powered by mobile and cloud usage that makes virtual meetings essential. With scalable and secure voice, video, and content sharing, real-time collaboration can happen anywhere. Staying connected can lead to improved productivity and faster decision-making, as well as better customer service. But only if the technology offers a seamless experience and is intuitive enough to drive user adoption. While the need for better meetings is universal, not all conferencing tools are the same. Choosing the wrong tool could actually decrease productivity by wasting valuable meeting time troubleshooting the technology, or by providing a negative experience that will deter users from embracing it. This is especially true in situations where poor meeting quality could impact
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Cisco EMEA Tier 3 ABM
Published By: Hewlett Packard Enterprise     Published Date: Apr 20, 2018
In an innovation-powered economy, ideas need to travel at the speed of thought. Yet even as our ability to communicate across companies and time zones grows rapidly, people remain frustrated by downtime and unanticipated delays across the increasingly complex grid of cloud-based infrastructure, data networks, storage systems, and servers that power our work.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: May 04, 2018
" Aberdeem research has shown that when organizatins harneess the power of Flash, they are able to more effectively implement a digital transformation, build hybrid infrastructures, and gain increased agility and competitive advantage. In this eBook, well explore how leading businesses can better their future with flash arrays that are Predictive, Cloud-Ready, and Timeles.. "
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Hewlett Packard Enterprise
Published By: Oracle     Published Date: Jan 08, 2018
Data is a driver of growth and change that is quickly becoming the world's most valuable resource. As such, finance leaders face increased pressure to value data as an asset on their balance sheets and use it to drive business strategy. To capitalize on the power of data, learn how to pinpoint where you are today. what steps you can take to reach your goals and how to measure success.
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Oracle
Published By: Dell EMC     Published Date: May 04, 2018
Handle more orders with faster response times, today and tomorrow. Databases are often the driving force behind a companys mission-critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Download this summary from Dell EMC and Intel to learn more. Please add this tagline below the abstract in the same font size and above the trademark line: Intel Inside. New Possibilities Outside. Please use this trademark line at the bottom of the landing page: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: Dell     Published Date: May 04, 2018
To successfully navigate workforce transformation, you need to consider both IT and end-user needs. Upgrading your hardware, and right-sizing it to fit your workforce only solves half the issue. Download this executive summary to learn ways to best upgrade PCs efficiently with effective solutions to meet the needs of the emerging workforce. Organizations who find this balance can turn their workforce into a strategic asset and gain a competitive advantage while freeing up IT resources to invest in other aspects of digital transformation. Please add this tagline below the abstract in the same font size and above the trademark line: Intel Inside. Powerful Productivity Outside. The following trademark line should be used on the landing pages for this asset: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell
Published By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundariesmeaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
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api, performance, security, developing, applications, data
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Apr 25, 2018
APIs are increasingly powering mobile applications, websites, single-page applications, and data sharing. APIs connect across business and technology boundariesmeaning every enterprise has good reason to be developing, delivering, and consuming APIs. Learn more about: How to overcome API latency & traffic spike challenges Options to ensure 100% availability How to design a security stack for your APIs
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api, performance, security, developing, applications, data
    
Akamai Technologies
Published By: Avanade DACH     Published Date: May 08, 2018
In this six-step guide, we aim to help you solve your data challenges to prepare for advanced analytics, cognitive computing, machine learning and the resulting benefits of AI. Well show you how to get your data house in order, scale beyond the proof of concept stage, and develop an agile approach to data management. By continually repeating the steps in this guide, youll sharpen your data and shape it into a truly transformational business asset. Youll be able to overcome some of the most common business problems, and work toward making positive changes: Improve customer satisfaction Reduce equipment outages Increase marketing campaign ROI Minimize fraud loss Improve employee retention Increase accuracy for financial forecasts
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Avanade  DACH
Published By: This program is brought to you by Oracle and Intel     Published Date: Mar 15, 2018
When application and database numbers increase, how does an organisation avoid overstretching its staff, multiplying costs, and complications? Many companies are using Oracle Exadataa platform thats powerful, optimised, and cloud-ready when you are. And theyre seeing, on average, a five-year ROI of 429 percent, 94 percent less unplanned downtime, and 103 percent improvement in transaction rates. See our infographic for more significant findings.
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This program is brought to you by Oracle and Intel
Published By: Dell EMC     Published Date: Feb 07, 2018
All companies, small and large, grapple with infrastructure growth and IT modernization. For many companies, datacenter infrastructure has become an essential part of a hybrid cloud environment that allows users to consume internal and external resources seamlessly. This, in turn, is helping modernize today's datacenters and drive new levels of agility, productivity, and scale. A common attribute of modern datacenter infrastructure is solutions that provide all compute and data services as a single system that can be managed holistically at a rack scale. IDC refers to such solutions as converged infrastructure. Intel Inside. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: APC by Schneider Electric     Published Date: Apr 16, 2018
"Institute of Electrical and Electronics Engineers (IEEE) standard 1584 has been the de facto standard for calculating the arc energy levels at different points in a power system. However, NFPA 70E provides the option of using the Arc Flash Hazard PPE Category task tables for PPE selection. Which is right for you, and what do you need to know about each option? Find answers in our white paper, which describes how both types of analysis systems work and how to be sure you are using the tables correctly."
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arc flash, nfpa 70e compliance, ieee, electrical workplace safety, arc flash risk assessment, arc flash analysis, arc flash mitigation, solutions, ppe, tables, arc flash hazard, osha, electrical safety
    
APC by Schneider Electric
Published By: Black Duck Software     Published Date: Oct 01, 2009
Over the past decade, a powerful new approach to development - open source software - has risen to prominence, dramatically increasing the opportunity to re-use existing software.
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black duck software, open source, platform, sap, multi-source, code, source, intellectual property, business intelligence, business management, database development
    
Black Duck Software
Published By: MobileIron     Published Date: May 07, 2018
Office 365, Microsofts cloud-based productivity suite, includes online versions of Microsofts most popular solutions, like Exchange and SharePoint, storage through OneDrive, and several mobile apps, including Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Skype for Business. Office 365 is central to Microsofts strategy as the company evolves into a mobile-first, cloud-first software and solutions provider. Many MobileIron customers are increasingly using Office 365 on mobile devices instead of on traditional PCs. Therefore the ability to secure and deploy Office 365 on mobile devices using MobileIron is a common requirement.
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security, office, 365, mobileiron, microsoft, cloud, onedrive, business
    
MobileIron
Published By: Genesys     Published Date: Feb 21, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or Blended AI by Genesys, addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: Personalize self-service Connect customer conversations Create smart agent experiences Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Genesys     Published Date: Feb 21, 2018
The 2017 Magic Quadrant provides Gartners annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute. Get the complimentary report now to: Compare contact center vendors and see which quadrant they are aligned to Review the latest market outlook including on premise and cloud deployment choices Learn what critical capabilities to consider when evaluating solutions and legacy system replacement For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the worlds best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
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gartner, contact center, infrastructure, magic quadrant
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Your customers expect effortless and personalized engagement across all their channels. Delivering exceptional customer service requires the platform, infrastructure, applications and resources to identify, route and switch interactions seamlessly between agents and channels, while keeping relevant data available throughout the customer journey. Download this paper to learn how to: Transform single interactions into personalized customer journeys Empower employees with the right set of tools, including a unified desktop Quickly deploy new technologies, like blended artificial intelligence (AI), bots and virtual assistants to exceed your customers rapidly evolving expectations
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Bots and automation collide with the power of human touch. Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or Blended AI by Genesys, addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: Personalize self-service Connect customer conversations Create smart agent experiences Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Get Gartners Complete Analysis of The 2017 Magic Quadrant provides Gartners annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute. Get the complimentary report now to: Compare contact center vendors and see which quadrant they are aligned to Review the latest market outlook including on premise and cloud deployment choices Learn what critical capabilities to consider when evaluating solutions and legacy system replacement For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the worlds best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
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gartner, contact center, infrastructure, magic quadrant
    
Genesys
Published By: Genesys     Published Date: Feb 26, 2018
PureCloud was designed to simplify the way you manage customer relationships. Its powerfully simple, fast and intuitive. But you dont have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use.
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nucleus research, genesys purecloud, genesys, omnichannel, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. Its powerfully simple, fast and intuitive. But you dont have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use. From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about: PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting. Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization. Current customer success stories and the future of PureCloud.
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nucleus research, genesys purecloud, genesys, omnichannel, customer experience
    
Genesys
Published By: IBM     Published Date: Apr 04, 2018
Unleash the power of technology as a competitive advantage! Learn how your entire enterprise can become far more agile.
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hybrid cloud, digital, consumer
    
IBM
Published By: IBM     Published Date: May 02, 2018
Read about security measures banks should consider to help mitigate risk and gain user trust in todays Open Banking ecosystem.
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open banking, security, risk
    
IBM
Published By: LogMeIn     Published Date: Feb 27, 2018
When Facebook released their bot feature, M, the virtual assistant living inside their Messenger platform, it was billed as the next generation of how people connect and interact with the internet. Since then, over 18,000 companies have created their own branded chatbots with the help of Facebooks platform. Never ones to miss out on a trend, Microsoft, Google and Apple have all been hard at work developing their own integrated chatbot features. Brands of all shapes and sizes, from American Express to 1800-Flowers to Dominos Pizza, all have their own chatbots, proving the versatility of the concept. As Microsoft CEO Satya Nadella said at the 2016 Build conference, As an industry, we are on the cusp of a new frontier that pairs the power of natural human language with advanced machine intelligence.
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LogMeIn
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