operational efficiency

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Published By: Interactive Intelligence     Published Date: Apr 23, 2014
If a contact center executive could have anything, it would be certainty of contact demand, resource availability, operational efficiency, and of agent performance and customer experience delivery. But certainty in a contact center is nearly impossible, and in the absence of a crystal ball, mathematical models provide the next best thing. They alert, evaluate operational risk, and propose business and resourcing solutions. And now, the best of these models also determine expected experience delivery.
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interactive intelligence, contact center, customer service, customer experience, cost, revenue, telecom, it management, call center management, call center software
    
Interactive Intelligence
Published By: Cherwell Software     Published Date: Sep 14, 2016
This white paper will discuss how intelligently integrating the right people, processes, and technology automation solutions can help you overcome these obstacles. Combining this integration with a tested and proven best practice framework, such as ITIL, enables IT organizations to reduce costs, improve operational efficiency, elevate service quality, and demonstrate the value IT brings to the business.
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Cherwell Software
Published By: Red Hat     Published Date: Dec 15, 2017
IT organizations must deliver better applications faster to stay relevant and seize business opportunities. And to promote growth and digital transformation, organizations must find the right balance between developer effectiveness and operational efficiency. This checklist helps assess business needs and impacts to help you choose a Linux container. It also details the features and benefits of Red Hat OpenShift Container Platform.
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Red Hat
Published By: IBM     Published Date: Nov 11, 2008
IBM commissioned Forrester Consulting to survey 300 business and IT leaders from US and UK to determine the level of common understanding and alignment between business and IT groups on key issues related to impact of their existing processes on operational efficiency and business innovation and how BPM and SOA could improve the overall value their business processes deliver.
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ibm, ebf, bpm, soa, enterprise applications, data management, business process management, service oriented architecture
    
IBM
Published By: IBM     Published Date: Nov 13, 2008
Improve operational efficiencies with next-gen networks and servicesThere has never been a better time for service providers to streamline operations, improve responsiveness and reduce costs. Find out in this white paper how all three can be accomplished with IBM Tivoli® Netcool® solutions. Also discover methods to boost efficiency and minimize expenditures.
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ibm, operations management, tivoli, value-added services, operational support systems, wireless, ibm, power, cooling, tivoli, netcool solutions, operational efficiencies, efficiency, ip multimedia subsystems, ims, fixed-mobile convergence, operational support systems, oss, value-added services, vas
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
This white paper outlines methods to help service providers improve overall operational efficiency within the service assurance operational environment. Learn how IBM Tivoli® Netcool® solutions can help service providers streamline their operations, improve responsiveness and reduce costs.
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netcool, ibm, idc, mobile service providers, fixed-line service providers, operational efficiencies, communications, media and entertainment, consolidate, operations management, automate, productivity, service delivery costs, standards-based, off-the-shelf, cost of ownership, service assurance, oss, ibm service management, business process automation
    
IBM
Published By: Cisco     Published Date: Jan 28, 2009
Whatever the size of your organization, a business-class network is within your reach. By understanding and taking some simple steps, you can implement a network infrastructure that provides your company with significant and substantive benefits. From empowering your employees to greatly improving customer service, networking technology can have a lasting impact on your business.
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cisco, network, routing, operational efficiency, switches, lan, wan, vpn, virtual private network, network foundation, networking, infrastructure, local area networking, wide area networks
    
Cisco
Published By: Cisco     Published Date: Jan 29, 2009
The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
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cisco, increasing operational efficiency, boost operational efficiency, mobile employees, smb employees, secure wireless access, outsource it tasks, improve employee retention, long-term technology plan, value-added resellers, vars, managed service providers, security and vpn, unified communications, cisco business application connectors, cisco systems capital, enterprise applications, vpn, customer relationship management
    
Cisco
Published By: IBM     Published Date: Aug 08, 2012
With tight budgets, it isn't easy to create the operational dexterity needed to thrive in a competitive marketplace. View this demo to find out how IBM SPSS solutions for predictive operational analytics help manage physical and virtual assets, maintain infrastructure and capital equipment, and improve the efficiency of people and processes. By using your existing business information, IBM SPSS software can help you: predict and prevent equipment failures that can lead to disruptive, costly downtime; quickly identify and resolve product quality issues to mitigate risks and reduce warranty costs; optimize product assortment planning to increase revenue, reduce working capital requirements and improve the return on inventory investments; and act to retain your best employees by developing predictive attrition models to identify the workers at greatest risk of leaving the organization.
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ibm, technology, predictive operational analytics, spss, business analytics, business intelligence, business management, application integration, analytical applications, infrastructure
    
IBM
Published By: Quinstreet - Netapp     Published Date: Jun 11, 2012
For midsized firms, the benefits of reduced IT infrastructure complexity, lower power and cooling costs, and space savings are all attractive, but the real long-term benefits are related to operational efficiency. Download this paper to learn more.
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netapp, network storage, cloud computing, virtualization, storage efficiency, data storage, information management, nas, storage
    
Quinstreet - Netapp
Published By: VMTurbo     Published Date: Mar 25, 2015
Managing the Economics of Your Virtualized Data Center The average datacenter is 50% more costly than Amazon Web Services. As cloud economics threaten the long-term viability of on premise data centers, the survival of IT organizations rests solely in the ability to maximize the operational and financial returns of their existing infrastructure. You will survive, and this brand new whitepaper will help you to follow these 4 best practices: - Maximize the efficiency of your virtual data center. - Optimize workload placement within your clusters. - Reclaim unused server capacity. - And show your boss that this saves money.
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datacenter costs, virtualized data center, amazon web services, cloud economics, server capacity, it management, knowledge management, enterprise applications, data center
    
VMTurbo
Published By: VMTurbo     Published Date: Mar 25, 2015
An Intelligent Roadmap for Capacity Planning Many organizations apply overly simplistic principles to determine requirements for compute capacity in their virtualized data centers. These principles are based on a resource allocation model which takes the total amount of memory and CPU allocated to all virtual machines in a compute cluster, and assumes a defined level of over provisioning (e.g. 2:1, 4:1, 8:1, 12:1) in order to calculate the requirement for physical resources. Often managed in spreadsheets or simple databases, and augmented by simple alert-based monitoring tools, the resource allocation model does not account for actual resource consumption driven by each application workload running in the operational environment, and inherently corrodes the level of efficiency that can be driven from the underlying infrastructure.
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capacity planning, vmturbo, resource allocation model, cpu, cloud era, it management, knowledge management, enterprise applications
    
VMTurbo
Published By: Simplivity     Published Date: May 18, 2015
SimpliVity's true hyperconverged infrastructure solution helped Waypoint Capital consolidate their data center. After implementing 2U OmniCube systems, they were able to immensely reduce their IT complexity, increase performance, and dramatically improve their operational efficiency.
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robo, storage, disaster recovery, operational efficiency, aging infrastructure, high it costs, data management, wan optimization, virtualization, application delivery, application performance, storage virtualization, data deduplication, data center
    
Simplivity
Published By: Simplivity     Published Date: Jul 02, 2015
SimpliVity's true hyperconverged infrastructure solution helped Waypoint Capital consolidate their data center. After implementing 2U OmniCube systems, they were able to immensely reduce their IT complexity, increase performance, and dramatically improve their operational efficiency.
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robo, storage, disaster recovery, operational efficiency, aging infrastructure, high it costs, data management, wan optimization, virtualization, application delivery, application performance, application performance management, infrastructure
    
Simplivity
Published By: Simplivity     Published Date: Jul 02, 2015
ActualTech Media and SimpliVity have partnered to create a new report that presents data from surveyed IT professionals and their experiences with hyperconverged infrastructure. The report defines Hyperconvergence and outlines the future of the industry.
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hyperconvergence, robo, market report, storage, disaster recovery, operational efficiency, high it costs, data protection, data management, wan optimization, virtualization, application delivery, application performance, convergence, application performance management, database development
    
Simplivity
Published By: DocuSign     Published Date: Mar 23, 2016
In todays digital world, paper documents are an obstacle to doing business. Implementing a Digital Transaction Management (DTM) system can help, but financial services firms need solutions that offer bank-level security, regulatory compliance, operational efficiency, and a positive end-user experience. Read the report and discover the top 10 reasons why Financial Services firms choose DocuSign for their Digital Transaction Management and esignature solution.
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DocuSign
Published By: InfoPro Learning     Published Date: Jun 01, 2017
As the benefits of investment in Learning and Development continue to be signaled to the market, Chief Learning Officers and leaders of learning organizations will be taking center-stage in the transformation of their organization. In addition, companies spent just over $180 billion on corporate training last year, putting immense pressure on training leaders to show return on investment. With the spotlight on, these CLOs and other leaders of learning organizations will be measured across three core levers; transforming the business performance of learners, creating learning experiences that engage learners, and improving the operational efficiency of the organization. Download The Three Levers of a Successful CLO to learn the first step in aligning yourself with the three levers that business find most important.
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l&d outsourcing, training outsourcing, business transformation, learning experience, learning strategy, learning measurement, managed learning services, lbpo, learning business process outsourcing, learning and development
    
InfoPro Learning
Published By: Oracle     Published Date: Feb 10, 2016
Good supply chain management is essential to your operational efficiency, customer centricity, compliance, carbon footprint, and ultimately, your overall success. If handled correctly, your supply chain should improve customer servicealong with the reputation of your brandand boost your bottom line. But, as with many areas of business, the rules of the game are changing. Whats changing? Well, everything. New regulations, increased buyer expectations, shorter product lifecycles, fluctuations in demand, new market entrants, more ethical supplier management, poor visibility of globalized supply chainsall these things, and more, are testing the limits of the traditional supply chain model. The simple truth is that the way things used to be done, and the solutions that enabled it, are no longer up to the job. Today, organizations need levels of flexibility, integration, and visibility that are beyond what those systems were designed to deliver.
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oracle, supply chain leaders, cloud migration, supply chain management, operational efficiency best practices, it management, data management
    
Oracle
Published By: Stratavia     Published Date: May 21, 2008
This white paper provides an overview of current challenges in the modern data center, the impact those challenges have on the business, and Stratavia’s approach to solving those problems.
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data center automation, stratavia, automation, dca, rba, run book automation, operational maturity, operational efficiency, process automation, data center standardization, decision automation, database automation, server provisioning, process automation, networking, distributed computing, infrastructure, internetworking hardware, local area networking, network management
    
Stratavia
Published By: Sponsored by HP and Intel     Published Date: Nov 14, 2012
Read this white paper to learn about the eight important features to look for in an external service provider that can help you conquer the challenges of data center complexity.
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data center, it infrastructure, data center complexity, external service provider, operational efficiency, enterprise network, data management
    
Sponsored by HP and Intel
Published By: Tealium     Published Date: Jun 15, 2015
Deploying digital marketing vendor tags across a global online network can be a daunting task. Learn how Tealium helped Lenovos Scott W. Lee solve this complex challenge and increase operational efficiency by 75 percent. With Tealiums market-leading tag management solution as the core of Lenovos global digital marketing operations, Scotts life is a lot easier and more productive.
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tealium, digital marketing, vendor tags, tag management, lenovo
    
Tealium
Published By: BlackBerry Cylance     Published Date: Sep 13, 2017
The application of AI within the cybersecurity market is transforming the industry. AI based threat prevention delivers previously unheard of operational efficiency, ROI, and efficacy.
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BlackBerry Cylance
Published By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll discover how Nixon Peabody cut operational costs, improved efficiency within the HR department and improved employee productivity with self-service with the help of AsureForceT Time & Labor Management Solutions.
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hr costs, human resources, payroll solutions, workforce management, benefits
    
Asure Software
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