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Published By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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Pega
Published By: Pega     Published Date: Apr 04, 2016
Organizations operating in the retail financial services sector – banks and insurers – need to work smart and fast to keep pace with the increasing demands of their customers. We may have a 24/7 love affair with our smartphones but it is clear that in the future we will be sharing information and making payments via fitbands, cars, TVs and white goods, as the Internet of Things fuses the physical and digital worlds. For incumbent banks and insurers, the challenge will be to leverage the possibilities of this new hyper-connected world to embed themselves in their customers’ daily lives. They need to change the way operate, which includes how they market, engage and communicate with their customer base. This will be a key defense against the growing ranks of digital newcomers seeking to disrupt and dislodge incumbents through an array of innovative and smart new offers. However, too many are moving too slowly, either from an excess of caution or complacency. This report should serve as a
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Pega
Published By: Pega     Published Date: Apr 04, 2016
As the marketing landscape continues to shift and evolve, marketers are being tasked with a multitude of responsibilities, not the least of which involves adopting new platforms and strategies to operate in a real-time world and provide relevant content across every conceivable delivery platform. This has opened a whole new world of challenges—and opportunities—for marketers as personalization has been brought to the forefront of the strategy for many organizations. These requirements are making it all the more imperative for organizations to be able to craft robust experiences that are targeted to the needs and desires of all of their customers. In a world where customers have a multitude of options for nearly everything they are looking to purchase—and where new contenders are willing to offer almost anything to gain their business and loyalty if given the opportunity—the demand to know and effectively engage customers has never been greater. Download this whitepaper and discover how
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Pega
Published By: Pega     Published Date: Feb 02, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack.
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Pega
Published By: Pega     Published Date: Aug 12, 2016
Today’s banks are facing enormous pressures that include regulatory requirements, hefty penalties, increasing customer service demands, and ferocious competition from other financial institutions rapidly embracing customer-centric technology. Despite these challenges, banks can’t afford to scale down any efforts to ensure the highest standards of customer service
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pega, customer service, finextra, service requests, inquiry handling
    
Pega
Published By: Silver Peak     Published Date: Sep 26, 2016
In this eGuide, Network World and Computerworld explore the trends in software-defined networks and offer in-depth advice on addressing the key limitations of today’s VPNs. See how software-defined WANs could help your company maximize its investments in the cloud and address today’s hyper-connected, cloud-based environments demanding greater agility and efficiency.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak
Published By: Silver Peak     Published Date: Sep 26, 2016
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak
Published By: Silver Peak     Published Date: Feb 06, 2017
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
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sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak
Published By: Nokia     Published Date: Mar 03, 2016
This white paper reveals how extensive deployment of video surveillance places heavy demands on network resources. The mission-critical network must therefore be able to support the high-bandwidth required by video traffic efficiently, with multiple stringent QoS levels.
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ip cctv, nokia, ip video cameras, video, video management, video management system, ip video traffic, ip cctv system architecture
    
Nokia
Published By: Rubrik EMEA     Published Date: Jan 04, 2019
Demand for flash storage is surging, but IT organizations are hard-pressed to align their data protection efforts with the realities of today’s infrastructure and application requirements in an increasingly flash-based environment.
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: data, flash, storage, archiving, protection, recovery, workloads, applications
    
Rubrik EMEA
Published By: 3D Systems     Published Date: May 15, 2019
Investment casting is a precise manufacturing methodology that delivers value across industries, from mechanical, automotive and aerospace parts to intricate dental work, jewelry and sculpture. For centuries the trade-off for smooth and accurate investment casted parts has been high costs and long casting pattern lead times. Now the evolution of parts is accelerating dramatically in many industries resulting in shorter product life cycles and lower volumes of casted parts between cycles. Waiting for tooling for obsolete parts for aging aircraft also mean delays for aircraft to be repaired, costing time and money. Demand for faster foundry production is increasing in all industries and foundries need to be ready to respond. To find out how 3D Sysytems can help your business, download this eBook today.
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3D Systems
Published By: 3D Systems     Published Date: May 15, 2019
Le moulage à modèle perdu est une méthode de fabrication précise qui apporte de la valeur ajoutée dans tous les secteurs, des pièces mécaniques, automobiles et aérospatiales aux traitements dentaires, bijoux et sculptures complexes. Pendant des siècles, les pièces coulées lisses et précises ont été obtenues au prix de coûts élevés et de longs délais de modèles de moulage. À présent, l'évolution des pièces s'accélère de manière spectaculaire dans de nombreux secteurs, ce qui se traduit par des cycles de vie des produits plus courts et des volumes de pièces moulées plus faibles entre les cycles. L'attente de l'outillage pour les pièces obsolètes destinées aux avions vieillissants entraîne également des retards dans leur réparation, ce qui coûte du temps et de l'argent. La demande d'une production en fonderie plus rapide augmente dans tous les secteurs et les fonderies doivent être prêtes à réagir.
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3D Systems
Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay
    
Global Payments
Published By: Workday APAC     Published Date: Apr 10, 2019
The role of today’s CIO is changing. Read “CIO of the Future” for an important discussion on the skills CIOs need to master to be able to lead in a world of rapidly changing demands.
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Workday APAC
Published By: VMware     Published Date: Sep 12, 2019
Applications are the modern lifeblood of the enterprise, and the desire to keep up with market demands has elevated most enterprise IT strategies from purely on-premises to hybrid and multi-cloud. But the desire to be even more agile and productive—and connect with end users in new and exciting ways—is pushing investments even further into new application environments, development processes, and management tools all leveraging cloud-native technology. In this executive brief, we home in on one component of the cloud-native movement, Kubernetes, and break down its role in achieving enterprise agility, experimentation, and innovation for competitive gain.
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VMware
Published By: Workday APAC     Published Date: Apr 10, 2019
The role of today’s CIO is changing. Read “CIO of the Future” for an important discussion on the skills CIOs need to master to be able to lead in a world of rapidly changing demands.
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Workday APAC
Published By: Workday APAC     Published Date: Apr 10, 2019
The role of today’s CIO is changing. Read “CIO of the Future” for an important discussion on the skills CIOs need to master to be able to lead in a world of rapidly changing demands.
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Workday APAC
Published By: Workday APAC     Published Date: Apr 10, 2019
The role of today’s CIO is changing. Read “CIO of the Future” for an important discussion on the skills CIOs need to master to be able to lead in a world of rapidly changing demands.
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Workday APAC
Published By: SAP     Published Date: Sep 19, 2017
SAP S/4HANA Retail for merchandise management is at the core of a comprehensive suite of retail offerings designed to help retailers meet the demands of a digital economy. It supports retail core processes end to end, starting with master data down to point-of-sales (POS) connectivity. It allows insights into operational retail data, empowering users with contextual, real time information for faster and better decision making. Processes can easily be extended to connect to business networks to form a digital ecosystem and collaboratively drive business model improvements. Equipped with a simple and intuitive user experience, the solution offers better support for headquarters users as well as store associates to drive compelling customer experiences.
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master data, management, retail price, merchandise buying, collaboration, vendor agreement, forecasting, sap
    
SAP
Published By: SAP     Published Date: Sep 28, 2017
SAP S/4HANA Retail for merchandise management is at the core of a comprehensive suite of retail offerings designed to help retailers meet the demands of a digital economy. It supports retail core processes end to end, starting with master data down to point-of-sales (POS) connectivity.
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master data, management, retail price, merchandise buying, collaboration, vendor agreement, forecasting, sap
    
SAP
Published By: SAP     Published Date: Sep 28, 2017
SAP S/4HANA Retail for merchandise management is at the core of a comprehensive suite of retail offerings designed to help retailers meet the demands of a digital economy.
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master data, management, retail price, merchandise buying, collaboration, vendor agreement, forecasting, sap
    
SAP
Published By: Salesforce Commerce Cloud     Published Date: Jul 12, 2016
96% of millennials say they still like to visit actual shops. They are also influenced more by online videos than TV advertising, and still rely on “official” reviews found in newspapers, magazines and online publications. If you want to be successful in this rapidly changing market, you need to attract millennials. Download this free research paper to find out how to attract millennials and adapt your methods to include them.
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demandware, social, millennials, impressions, social media, social influence
    
Salesforce Commerce Cloud
Published By: Avanade DACH     Published Date: Jan 08, 2019
To compete in today’s world, business leaders are placing increased demands on IT. Unfortunately, many IT departments are not able to deliver future innovation with their current infrastructure, applications and processes. To meet these demands, IT must digitally transform the enterprise through the adoption of cloud native practices, allowing them to both optimize and transform their existing infrastructure and applications. Recent Avanade research supports this thinking, finding that 88% of senior IT decision-makers believe that IT modernization is crucial to addressing the emerging requirements of the digital business1 . On the upside, those surveyed also indicated that by modernizing their IT infrastructures they expect to deliver real business results, such as boosting annual revenue by 14%, while at the same time reducing business operating costs by 13%1 . For many, this sounds like a winning strategy but what does it mean to adopt cloud native approaches, and how does it impact
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Avanade  DACH
Published By: CA Technologies     Published Date: Mar 21, 2014
This study of 1,300 senior IT decision-makers worldwide proves IT leaders recognize they must change how their organizations work to accelerate time to market, improve software quality, speed application development and meet growing customer demand.
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devops, software, it automation, visualization, application, application integration, application performance management, software testing
    
CA Technologies
Published By: ServiceNow     Published Date: Nov 05, 2012
Top IT leaders and CIOs from around the globe gathered to discuss technology advances and increased business demands. This white paper discusses the method of selecting new technologies for today's needs, CIOs strategic role and more.
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servicenow, cio, strategic management, technology, data management, data center
    
ServiceNow
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