management software

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Published By: Zendesk     Published Date: Aug 31, 2017
Customers simultaneously want the warmth of human communication and the speed and efficiency of automated service. Its a paradoxical challenge for companies, one brought about by increasing levels of consumer expectations and the fast changing technical landscape of customer communications. Learn how you can provide personalized customer service in a rapidly changing technical landscape with Zendesk.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk
Published By: Zendesk     Published Date: Aug 31, 2017
In this study, Forrester lays out the benefits and costs of Zendesks family of customer service products, with the analysis pointing to benefits of more than $3.8 million.
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customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal, help center, ticketing system, support ticketing, customer support agent
    
Zendesk
Published By: Dassault Systmes     Published Date: Aug 08, 2017
Midsize Aerospace and Aviation manufacturers need to choose a system that quickly delivers the core capabilities they need to streamline product development but also gives them room to grow value over time. Product Lifecycle Management (PLM) software can help. It drives better product development performance by managing product-related data, processes and projects. While smaller companies may be able to control, access and share product data with relatively simple Product Data Management (PDM) tools, larger manufacturers rely on full featured PLM systems that help automate processes and share data across global Aerospace and Aviation companies.
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aerospace, aviation, manufacturing, product development, plm, product lifecycle management, automation, data
    
Dassault Systmes
Published By: CA Technologies EMEA     Published Date: May 25, 2018
Project portfolio management (PPM) software suites have evolved significantly in just the last few years. No longer simply straightforward taskconsolidation tools, they have become powerful enterprise solutions capable of everything from investment planning and management to collaboration and workflow automation across concurrent initiatives.
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power, data, organization, project, portfolio, management
    
CA Technologies EMEA
Published By: OKTA     Published Date: Sep 26, 2017
Traditional web applications pre-date modern standards like SAML and OpenIDConnect, so they often use legacy authentication methods to grant end users access. Historically, providing Single Sign-On and centralized access management for end users across these legacy applications required a Web Access Management, or WAM, product. These on-premises software tools could be expensive to maintain and complex to deploy. Now, modern identity providers like Okta in conjunction with best-of-breed network management technologies offer a better way. This white paper describes how web applications that lack modern standard support can be integrated into a cloud-based Identity-as-a-service architecture.
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OKTA
Published By: Looker EMEA     Published Date: Sep 27, 2017
What is your Analytics Maturity? An 'Army of Analysts' can be very powerful. The problem, of course, is that as your organisation scales, and more data requests come in, youll constantly be hiring more analysts (and that gets expensive!). Download this infographic to discover what your analytics maturity is, and how to move from an 'Army of Analysts' to a more efficient, scalable model.
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data management, data system, business development, software integration, resource planning, enterprise management, data collection
    
Looker EMEA
Published By: Sprinklr     Published Date: Mar 13, 2018
"Its more important than ever for brands to have comprehensive social media technology at their disposal. Simply buying a new solution, however, is just the beginning. Todays brands must deploy social media software so that it allows the highest possible return on investment, empowers them to capture new opportunities, and manage the risks inherent in social media."
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Sprinklr
Published By: Vehicle Tracking Solutions     Published Date: May 31, 2018
When implementing an enterprise fleet management and telematics solution, enterprise fleets, large and small, see significant value, cost-savings, and operational excellence that result in maximized profits across your organization's bottom line. This guide will assist you in learning about the wide range of benefits from a dynamic enterprise fleet management and telematics software and the latest features empowering fleets to make data-driven decisions that improve safety, efficiency, and productivity to drive long-term quantifiable success.
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Vehicle Tracking Solutions
Published By: Vehicle Tracking Solutions     Published Date: May 31, 2018
Safety is a top priority for companies with a fleet of drivers and vehicles. It starts with hiring and screening new employees with safe driving records and qualifications. You may even have written safety policies. However, having visibility into your drivers whereabouts and their behaviors behind the wheel is key in identifying and preventing risks before it costs your business. Do you wish that you could sit in the passenger seat of every vehicle in your fleet to watch driver behavior? With data-driven fleet safety management software from Silent Passenger you can. According to NHTSA, the cause of 94% of collisions is driver error. By monitoring unsafe driver behaviors such as speeding, hard braking, and fast acceleration is key to preserving fleet safety. A reliable fleet safety management software delivers key business intelligence that helps maintain fleet efficiency and productivity on the road. Improve Safety and Reduce Operational Costs Running a safer fleet can have a signif
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Vehicle Tracking Solutions
Published By: Vehicle Tracking Solutions     Published Date: Jun 11, 2018
Asset tracking is about more than just the location of drivers and vehicles, it's also about knowing where your movable and fixed assets are. By tracking assets, you can minimize cost and maximize profitability by monitoring the utilization of all assets. Just as vehicles need routine maintenance and fuel, assets also need to be checked regularly to ensure that they are working properly. GPS-based asset tracking can help to ensure that no asset, no matter the size, is overlooked, providing managers with a much-needed peace of mind. Investing in a fleet management software with asset tracking capabilities makes managing assets simple.
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Vehicle Tracking Solutions
Published By: Motorola Solutions     Published Date: Jun 24, 2019
At Motorola Solutions, our purpose is simple; we create mission-critical communication solutions to help our customers build safer cities and thriving communities. Thats why we recently acquired Avigilon, an industry leader in video, access control and video analytics solutions, in our ongoing effort to provide trusted security solutions to our customers to help them be their best in the moments that matter. In the modern world of utilities, when it comes to providing electricity to light the family kitchen, transporting clean drinking water across many miles to the tap, or delivering the natural gas that heats the oven everything must follow a process. At the frontline of ensuring these processes remain consistent, is having the ability to instantly know when an incident occurs that can disrupt the critical work that needs to be done. Avigilon access control and video management software is available to help utility operations ensure their critical processes are protected, so servi
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Motorola Solutions
Published By: Icertis     Published Date: Aug 06, 2019
Is your company evaluating a new contract management system? Icertis can be up and running in weeks, not months, delivering a fast return on investment.
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enterprise contact management, contract management software
    
Icertis
Published By: Icertis     Published Date: Aug 06, 2019
Why leading businesses are turning to dedicated solutions.
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enterprise contact management, contract management software
    
Icertis
Published By: Icertis     Published Date: Aug 06, 2019
Real-world examples of how large enterprises were able to minimize risk, reduce costs and realize the full potential of their contractual relationships
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enterprise contact management, contract management software
    
Icertis
Published By: Icertis     Published Date: Aug 06, 2019
12 criteria for selecting the best solution for your business
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enterprise contact management, contract management software
    
Icertis
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Focus on Value. The benefits of agile are multidimensional. But the most important change is that it focuses the entire organization on meaningful delivery to the customer. Instead of relying on indirect metrics describing degrees of our softwares quality and progress ... we ask, What percent of critical functionality is included in this release? This emphasis on customerperceived value impacts our entire project life cycle pretty significantly. Vice President of Infrastructure Management BMC Software.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Der Nutzen von Agile ist mehrdimensional. Die wichtigste Vernderung besteht jedoch darin, dass sich das gesamte Unternehmen darauf konzentriert, dem Kunden ein wertvolles Produkt bereitzustellen. Statt indirekte Messdaten zu nutzen, die die Qualitt und die Fortschritte unserer Software graduell quantifizieren ..., fragen wir: Welchen Prozentsatz der wichtigen Funktionalitt enthlt dieses Release? Diese Konzentration auf den Wert, den die Kunden wahrnehmen knnen, hat umfassende Auswirkungen auf unseren gesamten Projektlebenszyklus. Vice President of Infrastructure Management BMC Software
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CA Technologies EMEA
Published By: CCMI     Published Date: Jul 12, 2011
Most organizations waste millions of dollars every year by improperly managing mobile device and network service expenses. Learn the critical steps to mobile expense management (MEM) and how a SaaS solution can provide immediate return on your mobility investments while ironing out every unnecessary cost.
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ccmi, xigo, mobile expense management, mem, telecom expense management, tem, enterprise mobility, mobile expenses, cellular expenses, software-as-a-service, saas, mobile computing, mobile workers, business management, enterprise resource planning, it spending, total cost of ownership, spend management, financial management, expense management
    
CCMI
Published By: Riverbed     Published Date: Feb 26, 2015
To build modern applications, developers could use some help. That is where application performance management (APM) solutions come in. This whitepaper will provide you 10 ways developers can use APM to improve the quality and performance of their software.
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modern applications, developers, application performance management, apm, software quality, software performance, application security, security management, software testing, web development, application integration, analytical applications
    
Riverbed
Published By: Riverbed     Published Date: Feb 26, 2015
Hospitals and healthcare providers are united under one central mission: to provide exceptional care to patients while keeping costs down. Increasingly, thats being accomplished through technology, and healthcare providers are becoming incredibly dependent on IT for their day-to-day operations.
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healthcare, daily operations, health record system, practice management, coding software, health statistics, prescribing systems, healthcare providers, it management, best practices, business activity monitoring
    
Riverbed
Published By: Arcserve     Published Date: Jul 26, 2010
This study illustrates the financial impact of moving from multiple, automated point-solutions, along with manually intensive effort, to a global, highly automated testing and monitoring solution.
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ca technologies, ca wily, application performance management, apm, roi, application support, it management software, tei framework, return on investment
    
Arcserve
Published By: Ascentis     Published Date: Sep 28, 2010
HRIS solutions designed for very large organizations can be costly to set up and maintain, and often require the services of an army of consultants to keep them operational. Systems designed for very small organizations concentrate on either HR functions such as attendance and compensation, or on benefits management, but usually lack the ability to integrate the two areas. To be a practical investment choice for a mid-tier organization, a satisfactory HRIS solution must have its HR and benefits functions highly integrated. It must be agile so it can easily be kept aligned with the constant change in compliance laws, and it must be robust and secure, built on a tried and true platform foundation.
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ascentis, open enrollment, benefits, automation, accuracy, self-service, human resources, errors, hris, insurance, hipaa, e-sign act, automated
    
Ascentis
Published By: Dell Software     Published Date: Feb 19, 2014
In an ever-changing world, DBAs are managing more complex, business-critical systems. With demands of high performance and around-the-clock uptime, how can they keep providing maximum service levels? Advanced performance management is the answer. Learn more read this Dell Software white paper.
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oracle performance, dbas, database management, database performance, advanced performance, maximum service levels, software, database development, data protection
    
Dell Software
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