leveraging voc

Results 1 - 4 of 4Sort Results By: Published Date | Title | Company Name
Published By: Clarabridge     Published Date: Dec 03, 2013
Transforming the customer contact center from cost center to a strategic asset by leveraging the voice of the customer
Tags : 
clarabridge, customer behaviors, social media program, interacting with customers, product and service problems, respond quickly, customer satisfaction, customer loyalty
    
Clarabridge
Published By: ExpertVoice     Published Date: Jun 14, 2019
Of course you want to ensure your customers have a good experience, that youre creating brand loyalists and building a positive reputation along the way, but most importantly, you want to impact your bottom line. Thats where advocacy marketing comes in. Advocacy marketing is harnessing the voices of your brands fans and leveraging them to increase sales. Also known as word-of-mouth marketing, advocacy marketing is using happy customers to promote your business and sell more
Tags : 
    
ExpertVoice
Published By: inPowered     Published Date: Sep 20, 2013
Read this white paper from inPowered and Marketing Evolution to understand how major brand marketers are leveraging their earned media, written by trusted category experts, to drive serious lifts in brand favorability, advocacy, and purchase intent and achieve ROI 7-14x campaign investment levels.
Tags : 
forrester, inpowered, marketing, earned media, media, marketing automation
    
inPowered
Published By: Verint     Published Date: Jan 16, 2013
New research reveals that 96% of companies are leveraging VoC to improve business performance. Download this report to learn more.
Tags : 
voc, voice of the customer, voc programs, verint, voc initiatives, leveraging voc
    
Verint
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.