integrated business communications

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Published By: Vonage Business     Published Date: Jan 19, 2018
In the digital era, the customer experience is the new battleground for differentiation. Businesses must make digital interactions personal and contextually relevant with every interaction to thrive and meet todays consumers expectations. Cloud-based unified communications, integrated business applications, and CPaaS is the winning combination to enable contextual communications across the customer value chain. Download the whitepaper.
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digital, transformation, communications, value chain, customer, applications, vonage
    
Vonage Business
Published By: Lane Telecommunications     Published Date: Apr 14, 2009
The fax market is changing significantly though not in the way predicted by many. Far from an inevitable decline brought about by the emergence of e-mail, the demand for fax, particularly from larger companies, is actually growing. The way that fax is managed within the business is also undergoing a significant period of transition.
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kudos, lane, lane telecommunications, fax over ip, foip, ip network, integrated business communications, integrated ip
    
Lane Telecommunications
Published By: Oracle Social Cloud     Published Date: Jan 14, 2015
Did you know that 97% of business executives want social integrated across their enterprise? According to a recent Oracle global study, respondents nearly unanimously sang the praises of becoming a social business. Social gives you a window into the consumer like never before, revealing affinities that allow your business to understand and personalize engagements that build stronger customer relationships. Consumers dont see social as a marketing channel. They just view it as part of their communications; its embedded in their daily mobile and digital experiences. Businesses should be thinking the same way. As Altimeter sees it, social business is the deep integration of social media and social methodologies into the organization to drive business impact
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command center, social listening, influencers, digital, social marketing, social intelligence, cmo, oracle
    
Oracle Social Cloud
Published By: IBM     Published Date: Nov 06, 2006
Many forward-thinking organizations are beginning to see the true potential of the convergence of voice, video and data.  It has the power to transform business relationships, business processes and collaboration between employees, suppliers and customers.
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convergence, network convergence, ip telephony, voip, communications convergence, infrastructure, ip networks, ipsec
    
IBM
Published By: IBM     Published Date: Feb 13, 2007
This paper describes IBM's experience with and the benefits achieved from basic network convergence and IP telephony, the convergence of applications, and the ability to transform the enterprise business model.
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networking, convergence, ip telephony, network management, network convergence, business integration, application integration, ibm
    
IBM
Published By: IBM     Published Date: Feb 13, 2007
This paper provides an overview of opportunities and benefits of business communications integration and includes two "before and after" scenarios - one in financial services and one in healthcare - that demonstrate how IBM clients have benefited from integrated business communications.
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networking, convergence, ip telephony, application integration, business integration, ibm, business innovation, ip faxing
    
IBM
Published By: IBM     Published Date: May 30, 2008
Unified communications and collaboration strategies can help organizations deliver a user experience that brings together communications and collaboration silos across and beyond traditional business boundaries. This paper reviews how by providing users with a single, integrated experience across both business applications and communications and collaboration tools, organizations can cultivate more dynamic and flexible business systems.
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unified communication, unified communications, collaboration, lotus, lotus notes, ibm ep, ep campaign, ibm
    
IBM
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