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Published By: IBM     Published Date: Jul 14, 2017
Technology has always enabled companies to reinvent how they engage with customers. But now we are seeing a profound shift the convergence of physical and digital customer interactions which is fundamentally changing how customers will interact and transact with brands and businesses everywhere. To better understand these dynamics, the IBV is conducting a Customer Experience (CX) study, published as a series, with multiple reports organized by topic.
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digital interaction, experience design, interactive experience, cross functional collaboration, customer experience, integrated data
    
IBM
Published By: The Mx Group     Published Date: Jul 12, 2017
As the number of tactics available to marketers has multiplied, it has become harder and harder for many to determine where they should focus their resources. Digital marketing, in particular, is becoming increasingly sophisticated and offers opportunities for highly targeted and effective campaigns. But as B2B marketers are designing integrated programs, many overlook a tactic that has successfully generated leads and closed sales for decades: telemarketing. Strategically deploying telemarketing to enhance engagement, nurture prospects and improve your data can make the difference between revenue that goes to your bottom line and revenue that goes out the door. This kind of direct, one-to-one communication has a natural connection with the B2B world, a field built around relationships and tightly targeted audiences.
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digital marketing, telemarketing, lead generation, sales, engagement
    
The Mx Group
Published By: Oracle     Published Date: Jul 12, 2017
Enterprises tend not to view project management as a holistic process. Much like the disparate systems they have in place, they see a disparate collection of issues. They typically look to solve specific pain points with single applications. Rather than migrate an entire enterprise to a new system, they are looking to manage a problem spot and have it flow into a specific component (e.g., cost, human capital leverage, or how demand is driven) as needed. In many cases, however, the pain points are symptoms of a larger issue, and to remove them the situation must be viewed in the context of the full project life cycle. Oracle Project Portfolio Management (PPM) Cloud, part of the integrated suite that is Oracle ERP Cloud, not only does this, but its also built with the user in mind solving the PPM pain points through role-based analytics, social collaboration, optimization, costing, control, and mobile solutions for todays project team.
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ppm, project portfolio management, erp, oracle, cloud
    
Oracle
Published By: Symantec     Published Date: Jul 11, 2017
This guide details some of the major considerations when looking to secure cloud application use, the limitations of existing pointproducts, including traditional Secure Web Gateways (SWGs), and an overview of the integrated cloud security gateway approach that is needed to provide comprehensive, information-centric security as your data moves between your users and your cloud applications.
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cloud, cloud application, cloud security, enterprise cloud
    
Symantec
Published By: Symantec     Published Date: Jul 09, 2017
This guide details some of the major considerations when looking to secure cloud application use, the limitations of existing pointproducts, including traditional Secure Web Gateways (SWGs), and an overview of the integrated cloud security gateway approach that is needed to provide comprehensive, information-centric security as your data moves between your users and your cloud applications.
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cloud, cloud applications, swgs, secure web gateway's, saas
    
Symantec
Published By: Juniper Networks     Published Date: Jun 29, 2017
Whilst the FSI sector races to implement cutting-edge technologies such as AI, blockchain and automation, there are no mutually agreed upon set of best practices to implement these technologies. As a result, organisations are using their own blend of strategic initiatives and company culture to drive innovation, with varying levels of success. To help, this article features advice from five of the leading experts in the FSI and technology sector today. Several of the most visible tactics to kick-start innovation in FSI organisations include launching innovation or incubation centres, launching hackathons, partnering with or acquiring start-ups, venture investment or simply trying to develop solutions in house. Whilst each of these approaches has potential, there is a risk that organisations fall into the trap of innovation theatre, in other words, failing to effectively integrate cutting edge technology into key business functions.
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business resources, enterprise headcounts, individual roles, organizational charts, corporate initiatives, management principles, department optimization
    
Juniper Networks
Published By: Zebra Technologies     Published Date: Jun 27, 2017
This eight-page overview highlights Zebras portfolio of solutions for the healthcare industry, including asset tracking, inventory management and access control. Harnessing the potential of cloud computing and the Internet of Things (IoT), and combining technologies such as barcoding, RFID and mobile computing, Zebras advanced healthcare technology solutions go beyond standard machine-to-machine communication to create a seamlessly integrated solution that facilitates best practices.
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zebra technologies, healthcare, inventory management, cloud computing, mobile computing, internet of things
    
Zebra Technologies
Published By: Adobe     Published Date: Jun 22, 2017
The goal of more positive and seamless engagement of clients is no longer a desire for the healthcare industry. Its an absolute necessity. See how the right tools can help you create a dynamic enrollment process that you can continually adjust, test, and optimize in our guide, The New Doctors Order. Read the guide to learn the key components of a modern digital enrollment program, including: Streamlined, mobile-optimized forms and digital signatures Integrated workflows Personalized communication and engagement
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mobile optimization, integration, communication, engagement, streamlining
    
Adobe
Published By: Epicor     Published Date: Jun 22, 2017
If youve started to think your lumber and building materials (LBM) business could be getting more from your software, then it might be time for a change. It is no longer sufficient to own a solution that is good enough. The most successful LBM companies know that growth comes from integrated online trading, access to business intelligence tools, and using technology to be more efficient. It can be daunting to make the switch to a new enterprise resource planning (ERP) system, and with so many options, its hard to know when if youre choosing the right one. Epicor has provided LBM businesses with the tools needed to make the most informed software choice. The lumber and building materials solutions evaluation kit consists of three white papers that tell you: How to know when youve outgrown your current software solution How to choose between generic and industry-specific ERP systems How to outperform in an era of LBM sales growth Youre ready for growth. Learn how Epicor ca
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lumber, building materials, lbm, erp, bistrack, building materials distributors, lumber distributors, lumber manufacturers
    
Epicor
Published By: Juniper Networks     Published Date: Jun 22, 2017
As the pressures of digital disruption force companies to either transform or die, companies in Asias BFSI sector are rushing to integrate cutting-edge technologies and roll-out innovative new services to their customers. Fortunately, thanks to rapidly advancing technologies, developments in the regulatory landscape and the initiative of leading BFSI organisations, we are seeing incredible examples of innovation within the sector on a monthly, if not weekly, basis. To celebrate this trend, we will showcase in this article a selection of the latest and greatest innovations offered by Asias leading BSFI organisations, which we believe represent the future of BFSI services not just in the region, but worldwide.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
Juniper Networks
Published By: Juniper Networks     Published Date: Jun 22, 2017
Hybrid cloud is your IT platform of the present. Juniper Unite Cloud helps you win the race to the hybrid cloud because it offers the flexibility of hybrid cloud and hybrid operations models while effectively confronting and addressing the overabundance of variables in hybrid IT technologies. Junipers product portfolio offers the ultimate flexibility, so that you can seamlessly integrate cloud stacks and unify policy in and across todays and tomorrows private and public clouds. Contact your Juniper Networks representative to learn more about this hybrid cloud solution.
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cloud computing, cloud mobility, cloud security, esignature, digital signature, transaction security, financal security
    
Juniper Networks
Published By: Juniper Networks     Published Date: Jun 22, 2017
This document is targeted at networking and virtualization architects interested in deploying VMware NSX network virtualization in a multi-hypervisor environment based on the integrated solution from VMware and Juniper. VMwares Software Defined Data Center (SDDC) vision leverages core data center virtualization technologies to transform data center economics and business agility through automation and non disruptive deployment that embraces and extends existing compute, network and storage infrastructure investments. NSX is the component providing the networking virtualization pillar of this vision. As a platform, NSX provides partners the capability of integrating their solution and build on the top of the existing functionalities. NSX enables an agile overlay infrastructure for public and private cloud environments leveraging Junipers robust and resilient underlay infrastructure that also helps bridge the physical and virtual worlds using the L2 gateway functionality.
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network security, account security, data management, network security, secure systems, application security, network performance, network diagnostics
    
Juniper Networks
Published By: WNS     Published Date: Jun 21, 2017
E-commerce which till a few years back was of peripheral significance to the CPG industry is now one of the biggest drivers of change and innovation in the sector. The numbers representing growth are quite staggering with McKinsey1 believing that the online space will account for anywhere from 10 to 30 percent of total industry sales growth in the next five years. This equates to a market opportunity of USD 15 Billion to USD 50 Billion. Given how digital is impacting every part of the CPG value chain, companies need to be awake to the emerging trends as they can potentially have a make or break effect. This article discusses key trends that will define the CPG space in days to come.
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ecommerce, cpg companies, personalization, market mix modeling, digital media, integrated it infrastructure, predictive demand, agile supply chain
    
WNS
Published By: MarkLogic     Published Date: Jun 19, 2017
Integrate your data silos to finally navigate the data maze. This comprehensive white paper addresses a key element in any GRC program: regulatory compliance. Download this paper to learn about the costs, current practices, and associated risks. Well also recommend a technologically-enabled approach and highlight its main business benefits for financial services, insurance, and energy companies. Overview Executive Summary Compliance Requirements A Recommended Approach Business Benefits Regulatory Compliance Solution Architecture Related Materials
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banking, financial services, data management, silos, data strategy, transparency, data governance, regulation
    
MarkLogic
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
In todays highly competitive business environment, top companies will be the ones that have developed innovative ways to create stellar communications experiences that keep the end users engagedemployees and customers alike. Video and Web conferencing have become well-established tools to drive rich internal as well as external communications. However, to make an impact, these collaboration tools must be reliable and intuitive to use. Continuous communication offers hassle-free integrated user experiences that fit todays mobile work styles. Technology advancements and changing perceptions are opening up innovative opportunities, which offer businesses new avenues to create a competitive edge. Smart companies must catch on or get left behind.
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market shaping trends, consumerization, user-driven it, web conferencing, solution spotlight, 8x8 virtual office meetings, use cases, customer examples
    
8x8 Inc.
Published By: Broadsoft     Published Date: Jun 14, 2017
Many premises-based phone system (PBX) manufacturers claim that the five year costs of their systems are lower than an equivalent cloud alternative. What the premises guys dont tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This guide will provide you with useful questions to ask your PBX manufacturer to ensure that you're getting the full picture on the cost of their system. Questions to Ask During an Evaluation: Have you sized this system for my peak demand? Have you factored in the cost of site redundancy? How many hours of call recording are included? How is mobility supported? Do calls route in an out of the PBX for call treatment? What are the annual maintenance costs of the hardware and software in this system? Which third party systems have you integrated this PBX with?
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Broadsoft
Published By: Ciena     Published Date: Jun 12, 2017
Is your infrastructure, bandwidth, and scalability getting a top grade? How much bandwidth is enough and what are your options? We'll make sure you know.
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network bandwidth, wan, bandwidth security, dark fiber optics, education network security, self-provisioned network, integrated access device, e-rate
    
Ciena
Published By: Ciena     Published Date: Jun 12, 2017
What if operators could upgrade their R&E networks to 100G for 50 percent less CAPEX investment and extend the life of the existing routers, while actually simplifying the architecture to enable lower operational costs? Download our app note to learn how.
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o-vpn, integrated access device, pinpoint, z-series, ciena 6500, ciena 5430, 6500-7, emotr
    
Ciena
Published By: Intel     Published Date: Jun 07, 2017
Using the Integrated Analytics Hub, data analytics projects have already accounted for an estimated quarterly savings on marketing digital-media expenditures of approximately USD 170,000. Download this white paper to find out more.
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intel, analytics, data, data analytics, data science
    
Intel
Published By: NetApp     Published Date: Jun 01, 2017
This easy to read eBook examines the benefits of cloud backup solutions and features examples of companies that are using cloud storage to reduce costs and increase operational efficiency.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: NetApp     Published Date: Jun 01, 2017
This eBook provides an overview of cloud-integrated backup solutions. It shows how you can improve your backup performance and reduce IT costs without sacrificing security.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Adobe     Published Date: May 25, 2017
Marketing and technology partners must collaborate as never before in order to delight and engage customers in the moment. Previously stove-piped functions are starting to work together to take a holistic approach to create great digital experiences at enterprise scale, but organizations see the need for more work to create relevant, integrated digital customer experiences in real time. IBM commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly, and seamlessly. The study found that while the mandate to collaborate has been heard, there is still work to be done to move to the next level and put in place technology, processes, and culture to create digital customer experience in real time.
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Adobe
Published By: Oracle HCM Cloud     Published Date: May 25, 2017
The changing healthcare environment means that both payers and providers must use all of their available data to ensure that employee productivity goals are met, members and patients receive high-quality service, and compliance is maintained. Unfortunately, many organizations face challenges with disparate systems providing inconsistent data. Find out how leading healthcare organizations are integrating HR and finance systems for one source of truth, and in turn enabling better decisions.
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Oracle HCM Cloud
Published By: IBM     Published Date: May 25, 2017
Marketing and technology partners must collaborate as never before in order to delight and engage customers in the moment. Previously stove-piped functions are starting to work together to take a holistic approach to create great digital experiences at enterprise scale, but organizations see the need for more work to create relevant, integrated digital customer experiences in real time. IBM commissioned Forrester Consulting to discover how developers and marketers are working together to provide customers exceptional digital experiences reliably, quickly, and seamlessly. The study found that while the mandate to collaborate has been heard, there is still work to be done to move to the next level and put in place technology, processes, and culture to create digital customer experience in real time.
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marketing, ibm, digital experience, collaboration, customer experience
    
IBM
Published By: Intel     Published Date: May 22, 2017
This white paper will detail the challenges in deploying SDNenabled NFV, share how the integrated DCEngine hardware and software architecture overcomes these challenges, and provide some brief case study examples showcasing the benefits of this comprehensive solution offering.
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Intel
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