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Published By: Adobe     Published Date: Apr 04, 2018
Recently the S&P 500 experienced something new: its top four most valuable companies at closing were Apple, Google, Microsoft, and Amazon—all tech companies. It’s a tech world out there, and one increasingly driven by a mastery of mobile. This reality is changing not only consumer expectations, market conditions, and competitive dynamics, but it’s also changing—and challenging— traditional approaches to corporate strategy.
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Adobe
Published By: Sprinklr     Published Date: Apr 02, 2018
75% of today’s S&P 500 companies will be replaced by 2027. It’s a tenuous time to be a marketing leader - many of the strategies that have worked in the past are no longer relevant. Learn how companies like Microsoft, LVMH, and IBM are approaching digital transformation.
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customer experience, marketing strategy, marketing performance, roi, digital marketing, digital advertising, paid media, earned media
    
Sprinklr
Published By: Progress     Published Date: Mar 26, 2018
In our 37-criteria evaluation of enterprise health cloud providers, we identified the 10 most significant ones — ClearDATA, CloudMine, IBM, Kinvey, Medable, Microsoft, MphRx, NTT DATA, Salesforce, and SAS — and researched, analyzed, and scored them. This report shows how each provider measures up and helps healthcare CIOs make the right choice.
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Progress
Published By: Microsoft     Published Date: Mar 23, 2018
Für Vertriebsorganisationen bedeutet die Ansprache, Gewinnung und Bindung von Kunden mehr als nur die Steuerung von Kontaktpunkten. Vielmehr zählt alles zwischen persönlichen und digitalen Kontakten dazu, und das gesamte Unternehmen sollte an der Kundenbindung beteiligt sein. Durch produktive Verbindungen und Beziehungen, die aufgebaut und gepflegt werden, können Sie das Vertrauen und Markenbewusstsein bei Ihren Kunden steigern. Customer-Engagement-Strategien beeinflussen alle Interaktionen, Prozesse und Entscheidungen – und sie sind der wichtigste Faktor für die Umsatzsteigerung. Bei einer branchenübergreifenden Microsoft-Umfrage unter Vertriebsleitern im Mai 2016 lag die Kundenbindung als treibende Kraft für das Umsatzwachstum auf dem ersten Platz, gefolgt von taktischen Treibern wie Automatisierung und Produktivität.
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skeptisch, zogerlich, aufgeschlossen, treibend, microsoft, verkauf, digitale
    
Microsoft
Published By: Microsoft     Published Date: Mar 23, 2018
Stellen Sie sich vor, Sie hätten zu jedem Ihrer Kunden eine Beziehung, die auf Vertrauen basiert. Wie würden sich Ihre Vertriebsziele verändern, wenn Sie allen neuen Interessenten relevante, punktgenaue Einblicke bieten könnten, die ihren Erfolg steigern? Dies ist zum Teil auf die permanenten Weiterentwicklungen bei den vorhandenen Tools und Technologien zurückzuführen; ausschlaggebender ist jedoch der Wandel, der sich im Denken und Handeln auf Käuferseite vollzogen hat.
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herausforderung, lösung, automatisierung, geschäftsbeziehungen, microsoft
    
Microsoft
Published By: Microsoft     Published Date: Mar 23, 2018
Die Zukunft für den Serviceaußendienst Kevin Ashton, Technologieexperte aus Großbritannien, begründete am Massachusetts Institute of Technology (MIT) das Auto-ID Lab, in dem Pionierarbeit auf dem Gebiet der RadioFrequency Identification (RFID) und anderen Sensoren geleistet wurde. Im Zuge seiner Tätigkeit prägte Ashton im Jahr 1999 erstmals den Begriff des „Internet of Things”, kurz IoT, um die Vernetzung alltäglicher Gegenstände und Geräte sowie deren Übermittlung von Daten und Informationen zu beschreiben. Kevin Ashton gilt deshalb heute als „Vater” des IoT-Konzepts. Ende des Jahres 2015 war Kevin Ashton als Referent auf einem europäischen Kongress zum Thema Kundenservice geladen. Seine These: Das Servicemanagement im Außendienst sei die erste Branche, die mit dem Internet of Things eine grundlegende Transformation durchlaufe.
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Microsoft
Published By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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Microsoft
Published By: Microsoft     Published Date: Mar 22, 2018
Die Nachfrage nach Software und verwandten Services ist heute größer als je zuvor. Dieser Trend wird weiterhin anhalten und sich exponentiell steigern da alle Arten von Anwendungen in steigendem Maße Teil unseres Alltags werden. Sie als Entwickler müssen „zaubern“ können und haben die alles andere als einfache Aufgabe, diese digitale Revolution den Benutzern zu vermitteln. Neben den einzigartigen greifbaren Funktionen Ihrer Software gibt es viele Elemente im Hintergrund, um die Sie sich kümmern müssen: Ihre Anwendungen müssen hochgradig verfügbar sein, global funktionieren, nahtlos mit einer Reihe von Geräten zusammenarbeiten, sicher sein und zu angemessenen Kosten in großem Maßstab ausgeführt werden können. Diese Herausforderungen stellen sich bei einem Großteil der Software und in den meisten Branchen. Die Lösungen sind jedoch unbeständig, müssen stets neu erfunden werden, und sowohl Entwicklung als auch Wartung können schwierig und kostspielig sein.
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developer, cloud, azure
    
Microsoft
Published By: MicroStrategy     Published Date: Mar 20, 2018
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MicroStrategy
Published By: MicroStrategy     Published Date: Mar 15, 2018
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MicroStrategy
Published By: MicroStrategy     Published Date: Mar 15, 2018
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MicroStrategy
Published By: MicroStrategy     Published Date: Mar 15, 2018
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MicroStrategy
Published By: MicroStrategy     Published Date: Mar 15, 2018
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MicroStrategy
Published By: MicroStrategy     Published Date: Mar 15, 2018
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MicroStrategy
Published By: Polycom     Published Date: Mar 13, 2018
With the increase in mobility and the growth of distributed teams, it’s essential that you select audio devices that offer the best flexibility, quality and reach needed to support collaboration anywhere on any device. To meet these requirements, Polycom offers a broad selection of easy-to-use, high-quality desk phones, conference phones, and applications. The phones support crystal-clear conversations and seamlessly integrate with a wide range of communication environments including open-SIP and Skype for Business and Office 365. This comprehensive guide will provide you: Guidance on selecting devices for different workspaces Information on the newest collaboration features and benefits Overview and comparison of the latest Polycom desk phones and conference phones
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voice collaboration, communication environments, polycom, microsoft office 365, skype for business
    
Polycom
Published By: Sprinklr     Published Date: Mar 13, 2018
Here are five valuable insights into how top organizations like IBM, Microsoft, Nasdaq, and LVMH build marketing strategies of the future.
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Sprinklr
Published By: Veeam '18     Published Date: Mar 13, 2018
Windows Server 2016 has been generally available since October 2016. This eBook has been updated to provide the latest and greatest additions within Window Server 2016 as it applies to virtualization; Hyper-V. This is the main topic we will be discussing in this eBook, Windows Server 2016 Virtualization — also known as Hyper-V 2016. Components within Hyper-V are updated or additional functionality is added with each release of Windows Server. Knowing this is important to understanding the increased functionality as well as the overall usability of Windows Server through documents such as this. Many of the new features and functionalities do require some basic usage of PowerShell. Throughout this eBook you will find sample PowerShell scripts documented as examples allowing IT professionals to leverage Hyper-V PowerShell within their own environments.
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microsoft, windows, server, technology, organization, optimization
    
Veeam '18
Published By: Polycom     Published Date: Mar 12, 2018
Effective, engaging collaboration that leverages video conferencing should incorporate features like content sharing, clear participant rosters, easy call management controls and Instant Messaging. But, according to Microsoft research, some 97 percent of meeting rooms aren’t adequately equipped to handle video. In fact, a majority of these rooms host the most rudimentary of collaboration solutions like a digital projector and an audio connection for conference calls. And, while most of these enterprises are adopting Skype for Business for end-users, the reality is that many of their conference rooms lack the ability to connect to Skype for Business calls, which eliminates effective collaboration tools like video and content sharing. Download this guide to see how to create engaging voice and video meeting experience with Skype for Business.
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skype, business, polycom, infrastructure, meeting, enterprise
    
Polycom
Published By: Polycom     Published Date: Mar 12, 2018
Learn how one organization with Polycom voice devices and Microsoft Office 365 realized a 109% risk-adjusted ROI and benefits of $1.6M over three years. By deploying Polycom voice solutions for Microsoft Office 365, an engineering firm was able to realize: $1.6M in total risk-adjusted benefits $1M in incremental revenue with more billable hours $537k in improved productivity $74k in phone purchase and installation cost savings $14k in employee relocation cost savings Learn more about the business benefits and cost savings attributed to Polycom voice solutions for Microsoft Office 365. The Total Economic Impact Of Polycom Solutions For Microsoft Office 365, a commissioned September 2016 study conducted by Forrester Consulting on behalf of Polycom and Microsoft.
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economic, impact, polycom, solutions, microsoft, optimization, organization
    
Polycom
Published By: Polycom     Published Date: Mar 07, 2018
The combination of Skype for Business and Polycom systems provides a scalable solution suitable for businesses of different sizes. There are different Skype for Business packages and Polycom systems available to suit any budget or collaboration requirement. These solutions can provide a flexible infrastructure for meetings of two people or events of up to 10,000 participants located anywhere in the world. Skype for Business offers a clear migration path from Microsoft Lync or Skype to protect investment for organizations with existing installations. For growing businesses or organizations that are new to collaboration, the partnership of Skype for Business and Polycom provides the portfolio and the flexibility to add features and services to suit changing collaboration needs or scale capacity in line with business growth.
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skype, business, polycom, infrastructure, meeting, enterprise
    
Polycom
Published By: Zebra Technologies     Published Date: Mar 07, 2018
To keep your operations running smoothly, you need industrial printers that are ready for today, ready for tomorrow, ready for anything. Zebra’s new ZT600 printers deliver next-generation power, intelligence and performance, in virtually any industrial environment. Building on the legacy of the legendary Xi™ Series, the ZT610™ and ZT620™ are built for best-in-class integration, deployment, management and maintenance: • Link-OS® remote management and cloud capabilities give you complete visibility—anywhere, anytime. • Secure cloud connections with advanced diagnostics let you scale up or down quickly and easily. • Micro-consistent printing delivers high-quality labels as small as 3mm. • Field-installable upgrades and flexible configuration options future-proof your set-up. Rugged environments? Demanding applications? Unpredictable challenges? Keep your supply chains working at full tilt with full visibility, thanks to the brawn, brains and adaptability of Zebra’s new ZT600 printers.
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industrial printer, supply chain operations, plant floor, warehouse inventory, loading docks, printer durability, printer management, rugged environments
    
Zebra Technologies
Published By: Datastax     Published Date: Mar 06, 2018
Digital disruptors are giving customers the information they want, when, where, and how they want it, resulting in a fundamental shift in customer expectations and how enterprises deliver value. Enterprises are in a race to set themselves apart from the competition and meet soaring customer demands, resulting in the rise of modern applications. Whether it’s for purchasing clothes, groceries, or software, companies and customers alike expect these applications to perform at a certain standard all the time.
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Datastax
Published By: Microsoft Office 365     Published Date: Mar 01, 2018
Much has been written about how to understand and work with millennials—but it's been from the perspective of forcing this group of tech-savvy and connected people into old ways of working. But consider this: by 2020, millennials will make up 50% of the workforce. Also consider: the way we work changes almost daily. That means it's time to rethink the entire conversation about working with millennials. In this eBook, learn 4 ways to motivate millennials in the workplace—and how the right technology plays a critical role.
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Microsoft Office 365
Published By: Microsoft Office 365     Published Date: Mar 01, 2018
Giving employees the right tools to do their best work can be challenging in today’s world of multiple devices and diverse work styles. This e-book reveals how to choose technology that helps your workforce: Protect company data Get more done Collaborate with colleagues Stay in control of their schedules Spend more time on value-added tasks
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Microsoft Office 365
Published By: Microsoft Office 365     Published Date: Mar 01, 2018
Find out how Microsoft 365 Business can make your technology more manageable while improving employee productivity. You’ll discover ways you can: Help reduce risk with always-on security Achieve more together Work from anywhere
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Microsoft Office 365
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