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Published By: IBM APAC     Published Date: Jun 07, 2017
The 2017 CEI results indicate that brands have significant room for improvement in terms of satisfying customer expectations: On a scale from 0 to 100, the average CEI score is 33. Download this white paper to find out more.
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customer experience, customer analytics, customer behavioural analytics, customer experience management
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 07, 2017
This Total Economic Impact (TEI) analysis has been prepared exclusively for you based on your inputs. The analysis provides a high-level estimate of the impact of implementing IBM customer behavior analytics solutions.
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customer experience, customer analytics, customer behavioural analytics, customer experience management
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 07, 2017
Read this white paper to discover the 5 best practices for understanding customer journeys.
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customer experience, customer journey, satisfaction, customer experience management
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 07, 2017
The analytics tools youve come to rely on probably havent kept pace with this rapid change, and may now be less effective. Systems may not be nimble enough to follow customer journeys across channels and time. Different platforms in different departments cant talk to each other, so reporting is slowed. And its difficult to take proactive steps when your view of the total customer experience is a little blurry. Download this white paper to find out more.
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customer experience, analytics, analytics tools, customer analytics, customer experience management
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 13, 2017
Using more than 70 criteria and combining feedback from customer interviews, IDC found that the providers in this evaluation bring diverse capabilities for modernizing SAP applications. Download this paper to find out more.
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ibm, sap, applications, modernization, application services
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 13, 2017
In this interactive document, we present the key results from the IBM Institute for Business Values recent report Redefining Markets: Insights from the Global C-suite Study The CMO perspective, and examine how IBM and SAP can help CMOs meet the challenges of marketing in a digital world.
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cmo, digital era, ibm, sap, c-suite, study, digital transformation
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 13, 2017
In this e-book, we look at the key topics CIOs have outlined as their priorities and discover how solutions from IBM and SAP can help CIOs achieve them.
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digital transformation, cio, ibm, sap, c-suite
    
IBM APAC
Published By: IBM APAC     Published Date: Aug 22, 2017
For any sized organization, securing data and networks today is a daunting task. New vulnerabilities are discovered almost daily; new malware strains are developed as soon as a detection script is written for the old ones; and cybercriminals can buy prepackaged exploit kits on the Darknet backed by professional support teams. As a security analyst, you need more than a few point solutions designed to defend the networks edge. You need visibility, perspective and an innate sense of when things just dont seem right.
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ibm, qradar, cloud, analytics, flexibility, scalability, organization
    
IBM APAC
Published By: IBM APAC     Published Date: Aug 22, 2017
For many organizations, managing network vulnerabilities and risks is a lesson in frustration. Vulnerability scans are typically conducted in response to compliance mandates, and they can reveal up to tens of thousands of exposuresdepending upon network size. Scan results are often a complex puzzle of misconfigured devices, unpatched software, and outdated or obsolete systems. And security administrators must struggle to quickly identify and remediate or mitigate the exposures that pose the greatest risk.
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network security, account security, data management, network security, secure systems, application security, network performance, network diagnostics
    
IBM APAC
Published By: IBM APAC     Published Date: Aug 22, 2017
Sometimes the best clues to a security breach arent found in the contents of the files that are traversing your network. Instead, theyre found in the details of the network metadata. An unusually large data transfer associated with simple web-browsing traffic can indicate the injection of malware. Also, an examination of any changes in an attached files entropy can reveal encryption or compression activities that can indicate the addition of embedded malware.
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ibm, endpoint management, mobile device management, enterprise mobility, os support, it organizations
    
IBM APAC
Published By: IBM APAC     Published Date: Aug 22, 2017
While working to maintain tactical control of the mobile environment, IT managers often find themselves drowning in minutiae. Overwhelmed by the number of moving parts, theyre unable to stay abreast of the latest threats, let alone extract meaning from or make decisions based on the mountains of data now being collected. With limited IT resources dedicated to mobile technology tools that facilitate reactive rather than proactive managementand limited visibility into mobile intelligence across the organizationmany managers have had to choose between security and productivity as the focus of their efforts.
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security risks, it operations, workforce, advisor, mobile security, mobile metrics, cloud based, benchmarking data
    
IBM APAC
Published By: IBM APAC     Published Date: Aug 22, 2017
Todays enterprises support an assortment of end-user devices, including laptops and desktops (both PCs and Macs), tablets and hybrid devices, and, of course, smartphones. Not only do employees use a variety of form factors, but they run a variety of platforms on those devices, including: Apple iOS and Apple macOS Google Android Microsoft Windows
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user based context, id management, integration, azure ad, application catalogs, portal, end user store, saas
    
IBM APAC
Published By: IBM APAC     Published Date: Aug 22, 2017
While it might be desirable to standardize end users on one or two types of devices that all run the same operating system, most organizations dont have that luxury. Todays users demand an extraordinary level of flexibility and conveniencewhich means most organizations support a vast assortment of endpoints, including laptops and desktops (both PCs and Macs), tablets and hybrid devices, smartphones, and even wearables and IoT devices.
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actionable insights, contextual analytics, applications, content, data, identity, threats, connectivity
    
IBM APAC
Published By: IBM     Published Date: May 02, 2017
The growth of virtualization has fundamentally changed the data center and raised numerous questions about data security and privacy. In fact, security concerns are the largest barrier to cloud adoption. Read this e-Book and learn how to protect sensitive data and demonstrate compliance. Virtualization is the creation of a logical rather than an actual physical version of something. such as a storage device, hardware platform, operating system, database or network resource. The usual goal of virtualization is to centralize administrative tasks while improving resilience, scalability and performance and lowering costs. Virtualization is part of an overall trend in enterprise IT towards autonomic computing, a scenario in which the IT environment will be able to manage itself based on an activity or set of activities. This means organizations use or pay for computing resources only as they need them.
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data protection, data security, data optimization, organization optimization, cloud management, virtualization, data center, cloud environment
    
IBM
Published By: IBM     Published Date: May 02, 2017
An interactive white paper describing how to get smart about insider threat prevention - including how to guard against privileged user breaches, stop data breaches before they take hold, and take advantage of global threat intelligence and third-party collaboration. Security breaches are all over the news, and it can be easy to think that all the enemies are outside your organization. But the harsh reality is that more than half of all attacks are caused by either malicious insiders or inadvertent actors.1 In other words, the attacks are instigated by people youd be likely to trust. And the threats can result in significant financial or reputational losses.
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insider threats, data management, organization management, data analytics, threat detection, risk management, fraud discovery, forensics investigation
    
IBM
Published By: IBM     Published Date: May 02, 2017
There's an old saying in information security: "We want our network to be like an M&M, with a hard crunchy outside and a soft chewy center." For today's digital business, this perimeter-based security model is ineffective against malicious insiders and targeted attacks. Security and risk (S&R) pros must eliminate the soft chewy center and make security ubiquitous throughout the digital business ecosystem not just at the perimeter. In 2009, we developed a new information security model, called the Zero Trust Model, which has gained widespread acceptance and adoption. This report explains the vision and key concepts of the model. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
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resource management, product data, remote services, asset management, cloud management, web applications, application scheduling, internet of things
    
IBM
Published By: IBM     Published Date: May 26, 2017
Securing your infrastructure, your customer interactions and protecting your data are critical to preserving your reputation and your bottom line. Many cyber attacks remain undetected for up to eight months1 and can cost an organization an average of 11 million USD.2 Todays cyber actors are becoming more sophisticated, agile and capable of getting past any network security. Organizations must evolve, replacing traditional defensive security strategies with a proactive, intelligence-driven offense to prevent and disrupt these threats. IBM i2 Enterprise Insight Analysis is a next generation intelligence solution that enables organizations to incorporate cyber threat hunting into their security strategy and turn their defense into a proactive offense.It helps organizations uncover critical insights about their threats and threat actors so they can mitigate and counter more threats with a combination of multi-dimensional visualte analysis capabilities
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ibm, ibm i2, cyber security, customer interaction, enterprise insight analysis
    
IBM
Published By: IBM     Published Date: May 26, 2017
This white paper is intended for: Potential users such as analysts and investigators who want information about i2 Analysts Notebook Premium and the benefits it provides System administrators who wish to gain a high-level understanding of the product and the system prerequisites that are needed to install and run the application Users who wish to learn how to exploit the maximum value of i2 Analysts Notebook Premium This document provides an overview of the i2 Analysts Notebook Premium product.
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ibm, ibm i2, ibm i2 analyst, notebook premium
    
IBM
Published By: IBM     Published Date: May 26, 2017
A significant challenge for many organizations has been enabling their analysts to find the "unknown unknown." Whether that unknown is malware lurking within the enterprise or within slight variations in fraudulent transactions, the result has been the same: enterprises continue to fall victim to cybercrime. IBM is addressing this challenge with IBM i2 Enterprise Insight Analysis. By pairing multi-dimensional visual analysis capabilities with powerful analytics tools, IBM is giving the analyst team an effective early-detection, cyberintelligence weapon for its arsenal.
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security. ibm, ibm i2, cyber-intelligence, fraud, malware
    
IBM
Published By: IBM     Published Date: Jul 06, 2017
In order to exploit the diversity of data available and modernize their data architecture, many organizations explore a Hadoop-based data environment for its flexibility and scalability in managing big data. Download this white paper for an investigation into the impact of Hadoop on the data, people, and performance of today's companies.
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hadoop, flexibility, scalability, data architecture
    
IBM
Published By: IBM     Published Date: Jul 06, 2017
Companies today increasingly look for ways to house multiple disparate forms of data under the same roof, maintaining original integrity and attributes. Enter the Hadoop-based data lake. While a traditional on-premise data lake might address the immediate needs for scalability and flexibility, research suggests that it may fall short in supporting key aspects of the user experience. This Knowledge Brief investigate the impact of a data lake maintained in a cloud or hybrid infrastucture.
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data lake, user experience, knowledge brief, cloud infrastructure
    
IBM
Published By: IBM     Published Date: Jul 06, 2017
Known by its iconic yellow elephant, Apache Hadoop is purpose-built to help companies manage and extract insight from complex and diverse data environments. The scalability and flexibility of Hadoop might be appealing to the typical CIO but Aberdeen's research shows a variety of enticing business-friendly benefits.
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data management, yellow elephant, business benefits, information management
    
IBM
Published By: IBM     Published Date: Jan 18, 2017
IBM Compose Enterprise delivers a fully managed cloud data platform on the public cloud of your choice - including IBM SoftLayer or Amazon Web Services (AWS) - so you can run MongoDB, Redis, Elasticsearch, PostgreSQL, RethinkDB, RabbitMQ and etcd in dedicated data clusters.
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ibm, analytics, aps data, database, cloud db toolkit, enterprise applications
    
IBM
Published By: IBM     Published Date: Jan 18, 2017
Youve taken the first step and already know that a document- oriented database is the right database for your application. From here, you still have to decide where and how youll deploy the software and its associated infrastructure. These decisions lead to additional considerations around administrative overhead, technical support, open-source options, data sovereignty and security, and more. This paper aims to outline the deployment options available when you select IBM Cloudant as your JSON store.
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ibm, cloud, analytics, cloudant managed service, cloudant local, apache couchdb, databases, enterprise applications
    
IBM
Published By: IBM     Published Date: Jan 18, 2017
This report is designed to help you make an informed decision about IBM Cloudant. It is based on 43 ratings and reviews of Cloudant on TrustRadius, the trusted user review site for business software.
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ibm, analytics, aps data, database, cloud db toolkit, cloudant, enterprise applications
    
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