help center

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Published By: IBM     Published Date: Aug 08, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media.
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big data, analytics, insurance, customer service, solutions
    
IBM
Published By: IBM     Published Date: Aug 08, 2014
Big data and analytics help insurance companies identify the next best action for customers. With the right solutions, companies can extract, integrate and analyze a large volume and variety of data, from call-center notes and voice recordings to web chats, telematics and social media.
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big data, analytics, insurance, customer service, solutions
    
IBM
Published By: XO Communications     Published Date: Jul 22, 2015
Download this white paper to learn how XO MPLS IP-VPN helps Wine.com prevent traffic bottlenecks at order processing centers, especially during high-volume periods, so orders get processed and packages don't get lost.
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xo mpls ip-vpn, traffic bottlenecks, order processing, vpn, networking, security, it management, wireless
    
XO Communications
Published By: IBM     Published Date: Apr 22, 2008
With their increased processing power, today’s data centers can generate up to 10 times more heat than those built a decade ago. This IBM white paper helps you to understand what’s happening in an overheated system and to see if yours is at risk. It also explains how the IBM Rear Door Heat eXchanger helps to dramatically reduce data center power consumption.
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ibm, ibm opt it, opt it, green, energy, environmental, cooling, datacenter, data center, power, energy, networking, infrastructure, network management, green computing, power and cooling
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
As data center costs continue to rise, green is the word of the day. What it means is cost savings through consolidation and lower energy usage, as this white paper shows. See the role energy consumption plays in today's data centers, and how IBM Tivoli solutions can help optimize energy use in the data center.
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ibm, u.s. environmental protection agency, green data centers, visualization and reporting, asset management and spatial awareness, optimizing power usage and cost, ibm tivoli, storage, storage management, application integration, productivity, project management
    
IBM
Published By: Axeda Corporation     Published Date: Sep 06, 2007
Enabling IT equipment vendors to perform remote service on your data centers helps maximize uptime and lower TCO—but at what risk? Dial-up modems and VPNs introduce security vulnerabilities and lack sufficient auditing capabilities—making it virtually impossible to track external access and maintain data center security. Download this white paper to learn how you can manage security risks, lower service-related costs, achieve regulatory and internal compliance, and more.
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remote, remote access, remote network, network management, network security, data center, datacenter, data center management, datacenter management, axeda, high availability, spend management, security, remote network management, vpn, auditing, compliance, firewalls, ipsec, policy based management
    
Axeda Corporation
Published By: SEPATON     Published Date: Jun 23, 2008
Deduplication is becoming an essential tool to help data center managers control exponential data growth in the backup environment. The methods used to accomplish deduplication vary widely as do the levels of capacity optimization they can provide. Some techniques are well suited to small-to-medium sized backup environments, while others are optimized for larger enterprises. This report describes the various techniques used today to deduplicate data and highlights unique deduplication considerations for enterprise environments.
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deduplication, sepaton, storage, vtl, virtual tape library, storage virtualization, small business networks, storage management, data deduplication
    
SEPATON
Published By: ScriptLogic     Published Date: Mar 30, 2012
Help Desk Authority offers a complete help desk solution for small and medium size businesses that can help efficiently track, identify, and resolve issues quickly.
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help desk, tracking, tickets, help desk management, active directory, auditing, native tools, centralized, data, secure, database, scriptlogic, desktop management, desktop authority, windows, software asset management, software license, tracking, automation, system center configuration manager
    
ScriptLogic
Published By: IBM Corporation     Published Date: Jun 30, 2011
The demonstrations included in this menu interface show how IBM Tivoli Provisioning Manager solutions can help you manage the complete life cycle of your data center and distributed resources from initial provisioning to patching and configuration maintenance to resource re-purposing or end of life.
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energy management, tivoli, disaster prevention, infrastructure, bms, building management system, ecosystem, opc, power and cost savings, energy optimization, backup and recovery, intrusion detection, intrusion prevention, vulnerability management, power and cooling
    
IBM Corporation
Published By: CDW     Published Date: Aug 04, 2016
See how we can help you build a data center solution that supports todays demands and positions your organization for success. Your current data center could be holding you back more than you realize. In todays fast-paced world, some of your most critical operations revolve around technology. And for those systems to work, you need an infrastructure thats ready to support your changing workloads and organizational needs. At CDW, we bring you the solutions and the support you need to further your goals. We can assess your environment, design the best approach, deploy your solution and manage it throughout its lifecycle. Because with a flexible, resilient and efficient data center, you can support flexibility, resiliency and efficiency throughout your organization.
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technology, best practices, productivity, data, competitive advantage, business analytics, business intelligence, business management, data center
    
CDW
Published By: VMTurbo     Published Date: Mar 25, 2015
Managing the Economics of Your Virtualized Data Center The average datacenter is 50% more costly than Amazon Web Services. As cloud economics threaten the long-term viability of on premise data centers, the survival of IT organizations rests solely in the ability to maximize the operational and financial returns of their existing infrastructure. You will survive, and this brand new whitepaper will help you to follow these 4 best practices: - Maximize the efficiency of your virtual data center. - Optimize workload placement within your clusters. - Reclaim unused server capacity. - And show your boss that this saves money.
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datacenter costs, virtualized data center, amazon web services, cloud economics, server capacity, it management, knowledge management, enterprise applications, data center
    
VMTurbo
Published By: CDW-Trend Micro     Published Date: Mar 26, 2015
Virtualization and cloud computing can help your organization achieve significant savings in data center hardware costs, operational expenditures, and energy demands while achieving improvements in quality of service and business agility. However, as data centers continue to transition from physical to virtual and now increasingly, cloud environments, traditional security can slow down provisioning, become difficult to manage, and cause performance lag. As you scale your virtual environment and adopt software defined networking, evolving your approach to security can reduce time, effort, and impact on CPU, network, and storage. Read this white paper to learn more about virtualization and cloud computing.
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security, virtualization, cloud computing, trend micro, it management, wireless
    
CDW-Trend Micro
Published By: Equinix     Published Date: Mar 26, 2015
A leading U.S.-based financial services firm was faced with the growing challenge of providing consistent application performance to a vast employee base and nationwide network of partners. The company turned to Equinix to help redesign its network, both to improve performance and prepare for a move to a cloud-enabled environment. Equinix worked with the firm to deploy bi-coastal Equinix Performance Hubs, extension nodes of the companys existing network placed in strategically located Equinix International Business Exchange (IBX) data centers. A Performance Hub moves services closer to end users and provides direct access to networks and cloud providers. By deploying Performance Hubs, the customer created a high-performance services platform for its business. The result was a dramatic decrease in network latency, improvements in application performance and an enhanced user experience.
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financial services, cloud-enabled environment, cloud providers, network latency, application performance, enhanced user experience, it management, enterprise applications
    
Equinix
Published By: Simplivity     Published Date: May 18, 2015
SimpliVity's true hyperconverged infrastructure solution helped Waypoint Capital consolidate their data center. After implementing 2U OmniCube systems, they were able to immensely reduce their IT complexity, increase performance, and dramatically improve their operational efficiency.
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robo, storage, disaster recovery, operational efficiency, aging infrastructure, high it costs, data management, wan optimization, virtualization, application delivery, application performance, storage virtualization, data deduplication, data center
    
Simplivity
Published By: Simplivity     Published Date: Jul 02, 2015
SimpliVity's true hyperconverged infrastructure solution helped Waypoint Capital consolidate their data center. After implementing 2U OmniCube systems, they were able to immensely reduce their IT complexity, increase performance, and dramatically improve their operational efficiency.
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robo, storage, disaster recovery, operational efficiency, aging infrastructure, high it costs, data management, wan optimization, virtualization, application delivery, application performance, application performance management, infrastructure
    
Simplivity
Published By: CDW     Published Date: Sep 21, 2015
Years of IT infrastructure advancements have helped to drive out vast amounts of costs within the datacenter. Technologies like server and storage virtualization, data deduplication, and flash-based storage systems (to name just a few) have contributed to improvements of utilization rates, performance, and resiliency for most organizations. Unfortunately, organizations still struggle with deeply rooted operational inefficiencies related to IT departments with silos of technology and expertise that lead to higher complexity, limited scalability, and suboptimal levels of agility. The recent tectonic shifts caused by the rise of 3rd Platform applications that focus on social, mobile, cloud, and big data environments have amplified the pains associated with these structural inefficiencies.
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quantify, infrastructure, performance, resiliency, data deduplication, datacenter, virtualization, it management, data management
    
CDW
Published By: AWS     Published Date: Jul 16, 2018
The Internet of Things (IoT) is composed of sensor-embedded devices and machines that exchange data with each other and the cloud through a secure network. Often referred to as things or edge devices, these intelligent machines connect to the internet either directly or through an IoT gateway, enabling them to send data to the cloud. Analyzing this data can reveal valuable insights about these objects and the business processes theyre part of, helping enterprises optimize their operations. Devices in IoT deployments can span nearly any industry or use case. Each one is equipped with sensors, processing power, connectivity, and software, enabling asset control and other remote interactions over the internet. Unlike traditional IT assets, these edge devices are resource-constrained (either by bandwidth, storage, or processing power) and are typically found outside of a data center, creating unique security and management considerations.
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AWS
Published By: 8x8 Inc.     Published Date: Feb 24, 2017
Before moving to 8x8, MOBI had a premises-based telephone and contact center system. We had a lot of points of failure inside of our building. And because our help desk and contact center is so critical we absolutely had to do something about it. Mobi wanted one system to handle all interactions with their customers, primarily phone calls and instant messaging. According to Mobi, What stood out about 8x8 was that everything was managed under one roof. Mobi has been able to achieve this with 8x8s integrated Virtual Office and Virtual Contact Center solutions.
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8x8, mobi, webinar, contact center, customer interaction
    
8x8 Inc.
Published By: CrowdStrike     Published Date: Feb 14, 2019
A SANS Review of CrowdStrike Falcon X While threat intelligence can transform an organization's security posture, it can also be complex and costly for organizations to adopt and operationalize. With that in mind, SANS Analyst Dave Shackleford tested CrowdStrike Falcon XTM threat intelligence and the report of his findings is now available. Falcon X enables cybersecurity teams to automatically analyze malware found on endpoints, find related threats and enrich the results with customized threat intelligence. The SANS Review of Falcon X encapsulates and explains the analysts findings and details how CrowdStrike can help your security operations center (SOC) team make predictive security a reality. Download this report to learn: How intelligence automation, built into the Falcon endpoint protection platform, enables teams, of all skills and sizes, to make better decisions and respond faster How Falcon X performs investigations and delivers actionable intelligence with custom indicat
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CrowdStrike
Published By: Zebra Technologies     Published Date: Jan 30, 2019
Dont let your legacy devices hold you back. Watch these three exclusive 2018 webinars to learn how Zebra can help you and your organization modernize your warehouse. Webinar #1: The Age of Android in the Enterprise Zebras Kevin Lollock, Regional Product Manager, Mobile Computing OS and Developer Platforms will unpack the vast migration to Android and the opportunities available for your warehouse and distribution centers. Webinar #2: Modernize the Warehouse with Android Warehouses without Windows? Mark Wheeler, Zebras Director of Supply Chain Solutions discusses the migration to Android devices and shares a vision of the warehouse of the future. Webinar #3: How to Start your OS Migration Zebras Ritesh Gupta, Lead for Zebra Learning Services simplifies the steps of migrating to Android devices, including key considerations for planning, management, support and security. Get free access to these Webinars today!
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Zebra Technologies
Published By: VMware     Published Date: Dec 17, 2012
VMware announced an extension of its management solutions aimed at simplifying and helping to mold a new operations model of virtual and cloud environments called vCenter Operations.
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virtualization, process management, cloud, productivity, project management, cloud computing
    
VMware
Published By: Stratavia     Published Date: May 21, 2008
This document provides an overview of data center consolidation methodologies, the general impact of each method, and how Stratavia’s Data Palette helps data center consolidation initiatives.
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data center consolidation, data center standardization, logical consolidation, data center rationalization, data center automation, stratavia, automation, dca, decision automation, database automation, database consolidation, server provisioning, server consolidation, process automation, networking, gigabit networking, governance, infrastructure, internetworking hardware, ip networks
    
Stratavia
Published By: HP and Intel Xeon processors     Published Date: Oct 04, 2012
Get help evaluating your next purchases and accelerate the business value of IT as your datacenter continues to evolve. Download this Technical Adoption Profile on How Blade Servers Impact Datacenter Management and Agility from Forrester Research.
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blade servers, datacenter, agility, intel, servers, data center
    
HP and Intel Xeon processors
Published By: Sponsored by HP and Intel     Published Date: Nov 14, 2012
Read this white paper to learn about the eight important features to look for in an external service provider that can help you conquer the challenges of data center complexity.
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data center, it infrastructure, data center complexity, external service provider, operational efficiency, enterprise network, data management
    
Sponsored by HP and Intel
Published By: IEX     Published Date: May 27, 2008
Since the cost of staffing in most call centers is between 60 and 70 percent of the total budget, the incremental benefits of selecting the best solution for your operation and implementing it successfully are significant. Companies in the market for a workforce management tool today face a mind-boggling array of choices. Automated workforce management systems range from quite simplistic to highly complex, with a wide range of price tags to match. This paper will help contact center managers navigate the choices.
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call center management, customer service, workforce management, contact management, iex, contact center, call center
    
IEX
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