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Published By: Adobe     Published Date: Mar 26, 2018
Welcome to the 2017 Digital Marketing Study. Between March and April 2017, we reached out to 1,165 digital marketers in enterprise companies in the United States, Canada, the United Kingdom, France, and Germany, with an average company size of more than 7,000 employees. We’ve also gathered information and insights from leaders in several industries regarding their specific challenges, priorities, and tactics. In this report, we use this data to help companies at all levels of maturity successfully transform into an experience business. We hope you find it valuable.
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Adobe
Published By: TIBCO Software     Published Date: Jan 17, 2019
Cloetta is a leading confectionary company in the Nordic region of Europe and The Netherlands. Cloetta manufactures and markets confectionary, chocolate products, nuts, pastilles, chewing gum, and pick and mix concepts. Its products are in more than 40 markets worldwide, with Sweden, Finland, Denmark, Norway, the Netherlands, Germany, and the UK as the main markets.
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data, virtualization, solution, tool, reporting, server, reports, software
    
TIBCO Software
Published By: Oracle Commerce Cloud     Published Date: Sep 06, 2017
" How Millennials and Baby Boomers are Shaping the Today and Tomorrow of Retail The Power and The Money - Get latest trends on global consumer shopping behavior across online, mobile and in-store channels - Read what differentiates millennials from baby boomers - Learn how to give every individual the experience they are looking for so nobody is left behind - Surveyed: 13,250 consumers, 12 countries - Australia, Brazil, China, France, Germany, Italy, India, Japan, Mexico, Russia, UK & USA "
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Oracle Commerce Cloud
Published By: Tenable     Published Date: Feb 27, 2019
"Unlike other business disciplines (CRM, ERP, HR), cybersecurity lacks clear business metrics that help frame decision-making in language the C-suite and board easily understand. To evaluate which metrics matter most, Tenable commissioned Ponemon Institute to study the effects of cyber risk on business operations. The study, which surveyed 2,410 IT and infosec decision-makers in the US, UK, Germany, Australia, Mexico and Japan. Download the report now to: -See why organizations are vulnerable to multiple cyber attacks. Compare your own practices for measuring the business costs of cyber risk against those of peers in six countries. -Explore the seven key reasons why organizations struggle to evaluate the business impact of cyber events. -Get five tips, based on the research, that you can use today to start improving your ability to mitigate cyber risks in your own organization."
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Tenable
Published By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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Microsoft
Published By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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customer service, customer loyalty, digital trends, multiple channels, microsoft
    
Microsoft
Published By: CA Technologies     Published Date: Jan 08, 2014
Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.
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ca technologies, quocirca, cloud, cloud based services, cloud security, cloud adoption, security technologies, access management
    
CA Technologies
Published By: Intermec     Published Date: Jun 20, 2013
This research, commissioned by Intermec and carried out by research company Vanson Bourne, surveyed 250 senior supply chain and distribution center managers at organizations with over 500 employees in the UK, France, Germany and North America. The interviews were conducted by telephone with respondents spanning industries including retail, manufacturing, distribution, transport, chemicals, logistics, pharmaceuticals, wholesale and FMCG. 50 interviews were conducted in each European country with 100 interviews taking place in North America during October 2012.
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intermec, vanson bourne, distribution center, retail, manufacturing
    
Intermec
Published By: CyberSource EMEA     Published Date: Jun 28, 2018
Mobile devices are everywhere. 95% of UK millennials now use smartphones1; and it’s estimated that across the globe, nearly a billion more people now use mobile phones today than did five years ago.2 Mobile commerce will continue to grow as smartphones continue to be adopted. For example, forecasts for Europe’s EU 5 (France, Germany, Italy, Spain and the United Kingdom) show mCommerce will account for 43.8% of eCommerce sales by 2020, compared to 32.9% in 2016.3 As fraud teams determine which orders to accept or reject, fraud managers are key to providing a seamless mobile checkout experience. But they also need to protect their business from fraud – and from the damage it can cause to bottom line, customer experience and brand.
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CyberSource EMEA
Published By: ABB     Published Date: Feb 27, 2019
In recent years, Europe has seen a real boost in the building of renewable generation capacity. Germany is a notable example of a country with significant growth in renewables. As shown in Figure 1 below, since 2000, the average annual growth of installed capacity in Germany has been more than 15 percent, reaching 18-20 percent between 2009 and 2010. For the most part, favorable conditions for the development of renewables have been caused by support schemes, previously based on feed-in-tariffs and competitive auctions. Now the country has reached a point where renewables account for around 53 percent of installed capacity and around 36 percent share in total electricity demand, already exceeding the 2020 target of 35 percent. To find out more download this whitepaper today!
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ABB
Published By: CA Technologies     Published Date: Jan 15, 2014
Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.
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ca technologies, quocirca, cloud, cloud based services, cloud security, cloud adoption, security technologies, access management
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Quocirca surveyed over 300 organisations across the UK, France, Germany, the Nordics, Benelux, Italy, Iberia and Israel on their attitudes to cloud-based services. The research revealed that cost is not the only thing driving the adoption of cloud services; improved efficiency and easier external interaction are also important. Another finding was that impediments to cloud adoption vary significantly by industry. A key finding was that “cloud enthusiasts” are more aware of, and likely to invest in, security technologies like identity and access management than “cloud avoiders”.
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ca technologies, quocirca, cloud, cloud based services, cloud security, cloud adoption, security technologies, access management
    
CA Technologies
Published By: Cohesity     Published Date: Aug 24, 2018
WestLotto is Germany’s largest lottery provider and the control centre for the transnational lottery Eurojackpot including 18 European countries. The company has been in operation for more than 60 years. The 350 employees at the WestLotto headquarters in Münster look after more than 3,300 sales outlets and the internet gaming platform “westlotto.de”. These sales channels offer lottery products such as LOTTO 6aus49, instant lotteries and the Eurojackpot. In 2017, WestLotto processed nearly 187 million game transactions. Download this case study to find out how WestLotto reduced backup and recovery times by up to 98% with Cohesity’s hyperconverged secondary storage system.
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Cohesity
Published By: ABB     Published Date: Mar 21, 2019
In recent years, Europe has seen a real boost in the building of renewable generation capacity. Germany is a notable example of a country with significant growth in renewables. As shown in Figure 1 below, since 2000, the average annual growth of installed capacity in Germany has been more than 15 percent, reaching 18-20 percent between 2009 and 2010. For the most part, favorable conditions for the development of renewables have been caused by support schemes, previously based on feed-in-tariffs and competitive auctions. Now the country has reached a point where renewables account for around 53 percent of installed capacity and around 36 percent share in total electricity demand, already exceeding the 2020 target of 35 percent.
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ABB
Published By: Workday     Published Date: Mar 26, 2019
With locations in the U.S., Germany, and Japan, the University of Maryland University College needed a more efficient ERP solution to better manage its workforce and support strategic initiatives. This case study explores how a single system for finance and HR helps the global UMUC community succeed.
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Workday
Published By: LogMeIn     Published Date: Feb 27, 2018
Bold360 ai's self-service solution was initially deployed in the UK. Owing to the success of this pilot, the service was quickly rolled out internationally. Today, Thomas Cook uses Bold360 ai to provide online support in five languages on 13 different customer-facing websites in the UK, Netherlands, Belgium, Germany, and France, along with four other support agent sites.
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customer, experience, markets, service, websites, integration
    
LogMeIn
Published By: Tenable     Published Date: Jan 25, 2019
"Unlike other business disciplines (CRM, ERP, HR), cybersecurity lacks clear business metrics that help frame decision-making in language the C-suite and board easily understand. To evaluate which metrics matter most, Tenable commissioned Ponemon Institute to study the effects of cyber risk on business operations. The study, which surveyed 2,410 IT and infosec decision-makers in the US, UK, Germany, Australia, Mexico and Japan. Download the report now to: -See why organizations are vulnerable to multiple cyber attacks. Compare your own practices for measuring the business costs of cyber risk against those of peers in six countries. -Explore the seven key reasons why organizations struggle to evaluate the business impact of cyber events. -Get five tips, based on the research, that you can use today to start improving your ability to mitigate cyber risks in your own organization."
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Tenable
Published By: Epson Robotics Media     Published Date: Feb 09, 2018
Digital Elektronik bought four Epson robots for the job, and these robots completed the task in just a few months. Since then Digital Elektronik has used the robots for new applications, some similar but others quite different, demonstrating a key advantage of Epson robots in being flexible and reusable. Volker Spanier, head of factory automation at Epson Germany, says, “I think this is an excellent example of how Epson robots can improve production line efficiency and complete tasks that may not even be possible by hand. It’s also great to see our robots involved in the construction of such a memorable landmark that will stand the test of time.”
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robotics, epson, technology, robots
    
Epson Robotics Media
Published By: Epson Robotics Media     Published Date: Feb 09, 2018
Per realizzare il lavoro, Digital Elektronik ha acquistato quattro robot Epson, che hanno completato l'attività in pochi mesi. Da allora Digital Elektronik ha impiegato i robot in nuove applicazioni, alcune simili e altre molto diverse, dimostrando così alcuni dei maggiori vantaggi offerti dai robot Epson: la versatilità e la possibilità di essere riutilizzati. Volker Spanier, responsabile Factory Automation di Epson Germany, spiega: "Credo sia un ottimo esempio di come i robot Epson possono migliorare l'efficienza della linea di produzione e completare attività impossibili a mano. È bellissimo vedere i nostri robot che partecipano alla costruzione di un edificio così straordinario, che resisterà alla prova del tempo".
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robot, epson, realizzano, orologi, ogni, misura
    
Epson Robotics Media
Published By: PitneyBowes     Published Date: Sep 29, 2010
Our recent survey of business-to-business (B2B) companies across the UK, France, Germany and the USA reveals that TransPromo is moving from a much-talked-about projection to a widely implemented reality.
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pitney bowes, b2b communications, transpromo, transactional mail, customer relationship, business management, customer interaction service, customer relationship management
    
PitneyBowes
Published By: Oracle Hospitality - S&E     Published Date: May 09, 2017
More than 40% of sports fans worldwide abandoned concession lines in the past 12 months – without making a purchase – because of excessive waiting, according to Oracle Hospitality Sports and Entertainment’s research report The Fan Experience: Changing the Game with Food and Beverage. The global study surveyed more than 3,500 sports fans in eight countries – Australia, Brazil, China, France, Germany, Japan, United Kingdom and United States – and focused on uncovering their top priorities. Most importantly, the survey aids venue operators by identifying “pain points” and solutions designed to trigger greater attendance and spark sales.
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Oracle Hospitality - S&E
Published By: Smartling     Published Date: Jul 17, 2014
Using Smartling’s translation management platform, Hotel Tonight, a popular mobile travel app that provides an easy way to book same-day hotel stays, was able to grow its business internationally. In this case study, you’ll learn about how Hotel Tonight was able to quickly expand into key tourism markets including Mexico, France, Germany, Italy, Spain, Austria, and Belgium, to help them towards their goal of becoming the world’s most-loved hotel book app.
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smartling, agile translation, agile localization, mobile app localization, localize mobile app, translate efficiently, efficient translation, global marketing
    
Smartling
Published By: Cisco     Published Date: Jan 08, 2016
To better understand competitive retail dynamics and help guide retailers’ strategies, Cisco undertook a comprehensive, three-pronged research project, the fifth annual installment of our retail industry analysis. It comprised: 1. A survey of more than 6000 consumers (all having Internet access) 2 in 10 countries: Australia, Brazil, Canada, China, France, Germany, India, Mexico, United Kingdom, and United States. 2. In-depth interviews with industry thought leaders—analysts, authors, and innovators including Leslie Hand, vice president, IDC Retail Insights; Michael Olmstead, director, Plug and Play Retail; and Doug Stephens, founder, Retail Prophet 3. An IoE retail economic model drawn from an analysis of the data and lessons learned from Cisco customer engagements.
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cisco, retail, retail dynamics, industry analysis
    
Cisco
Published By: Microsoft     Published Date: Jul 20, 2018
EXPECTATIONS FOR CUSTOMER SERVICE CONTINUE TO RISE AROUND THE GLOBE Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement. Regardless of industry, service organizations are a customer engagement focal point for brands around the world. Our r
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Microsoft
Published By: Cyveillance     Published Date: Apr 06, 2015
In this white paper, we examine notable trends and events in physical security from 2014 and assess what security professionals should expect in 2015. 2014 was truly an unpredictable year in the physical security and executive protection worlds, as large scale events targeted for disruption were executed relatively smoothly, while unforeseen developments in Ukraine and the Ebola outbreak caught many off guard. Looking ahead to 2015, we predict that local issues will continue to gain global importance, threat actors and activists will find new ways to utilize social media to spread their messages, and the lines between physical and digital threats will continue to converge. We also highlight ongoing developments in France, Mexico, Ukraine, and Germany.
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information security threat, information security, protection, security breach, internet security, networking, security
    
Cyveillance
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