energy and utilities industries

Results 1 - 3 of 3Sort Results By: Published Date | Title | Company Name
Published By: IBM     Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
Tags : 
ibm, advanced case management podcast, acm, energy and utilities industries, customer service, risk management, business intelligence, content and process management, analytics, business rules, collaboration, utility computing, business process management, customer interaction service, customer relationship management, customer satisfaction, content management system
Published By: IBM     Published Date: Apr 20, 2016
Weather Means Business: Enabling transformative decision-making with precise weather data for energy and utilities, insurance, retailing and the public sector Weather has a profound and widespread influence on business. We are all vulnerable to unforeseen weather events, and the inability to manage weather-related risk can limit business success, thwart economic development and threaten public safety. This whitepaper discusses the uses cases for weather data for various industries, including government, insurance, retail and energy and utilities.
Tags : 
ibm, ibm analytics, insurance, weather, weather data
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.