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Published By: Broadsoft     Published Date: May 25, 2017
This eBook is for contact center management and business executives looking for ways to increase the efficiency and productivity of their contact center. If yours is an existing contact center with infrastructure that has been built up over the years, this eBook provides best practice steps to break down the resulting application silos, unify them, and improve the operational efficiency of your contact center. If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this eBook will provide best practices to prevent building application silos.
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Broadsoft
Published By: Juniper APAC DWA Cloud Leads July 2017     Published Date: Jun 22, 2017
As the pressures of digital disruption force companies to either transform or die, companies in Asias BFSI sector are rushing to integrate cutting-edge technologies and roll-out innovative new services to their customers. Fortunately, thanks to rapidly advancing technologies, developments in the regulatory landscape and the initiative of leading BFSI organisations, we are seeing incredible examples of innovation within the sector on a monthly, if not weekly, basis. To celebrate this trend, we will showcase in this article a selection of the latest and greatest innovations offered by Asias leading BSFI organisations, which we believe represent the future of BFSI services not just in the region, but worldwide.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
Juniper APAC DWA Cloud Leads July 2017
Published By: Juniper APAC DWA Cloud Leads July 2017     Published Date: Jun 22, 2017
The digital financial services world has created an amplified set of challenges for the data center and network. Its role in enabling the success of the wider institution has become even more critical, but to deliver this it needs to provide a higher level of performance with increased agility, while maintaining high levels of efficiency and security. This is forcing institutions to transform their underlying IT capabilities, with the need to simplify the network, obtain more flexible connectivity, automate IT operations, and enable centralized control and administration being core strategies in this respect. As shown in Figure 8, this is driving a number of requirements for the future network. Key considerations for financial institutions in architecture design and vendor selection should be around moving toward a software-defined, intelligent, cloud-ready, and open network that enables the institution to meet its ICT imperatives and achieve these key ICT strategies.
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account security, data management, network protection, secure systems, application security, network performance, network diagnostics
    
Juniper APAC DWA Cloud Leads July 2017
Published By: UPS     Published Date: May 24, 2017
At UPS, our people are not only focused on todays cold chain, but also preparing for what comes next. They are innovating better cold chains by countering emerging challenges with capability and creativity. With that in mind, I asked some of them to share their perspectives and insights with you.
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healthcare, cold chain, efficiency, ups, practices
    
UPS
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
By creating a connected field service ecosystem, organizations can increase their response time, reduce mean time-to-resolution and eventually, power a more predictive service model. This will enable a new level of field service productivity and cost-savings from increased efficiencies. Organizations will also be able to provide exceptional customer experiences consistently. Customer disruption and asset downtime will be minimized, and organizations will be able to empower their field service resources with insight into the issue before they arrive at the customer site. All thanks to a unified field service and IoT strategy.
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internet of things, iot, daily activity, industry innovation, field service, organization management, device efficiency, telecommunications
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
Corporations today are focused on employee engagement but the task of keeping employees engaged is not that easy. Recent research shows that 38 percent of the respondents to PwCs Annual CEO Survey see effective performance management as a critical factor when they were asked what aspects of their talent strategy would make the greatest impact on attracting, retaining and engaging the people you need to remain relevant and competitive.1 Achieving simultaneous growth in top-line revenue and bottom-line profitability has come, and likely will continue to come, through greater levels of workforce efficiency.
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cloud, cloud computing, performance management, survey, employee engagement, efficiency
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
Good supply chain management is essential to your operational efficiency, customer centricity, compliance, carbon footprint, and ultimately, your overall success. If handled correctly, your supply chain should improve customer servicealong with the reputation of your brandand boost your bottom line. But, as with many areas of business, the rules of the game are changing. Whats changing? Well, everything. New regulations, increased buyer expectations, shorter product lifecycles, fluctuations in demand, new market entrants, more ethical supplier management, poor visibility of globalized supply chainsall these things, and more, are testing the limits of the traditional supply chain model. The simple truth is that the way things used to be done, and the solutions that enabled it, are no longer up to the job.
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cloud, supply chain management, scm, cloud computing
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Schneider Electric     Published Date: May 09, 2017
Many Industrial IoT operations look at energy reduction and efficiency to save money, but Schneider Electric looks at the looming challenge of energy demand outstripping production. Learn what the analysts think in the 451 Research report.
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industrial internet of things, industrial automation, smart automation, iiot, energy reduction, efficiency, smart machines, smart operations
    
Schneider Electric
Published By: NetApp     Published Date: Jun 01, 2017
This easy to read eBook examines the benefits of cloud backup solutions and features examples of companies that are using cloud storage to reduce costs and increase operational efficiency.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: OnBase by Hyland     Published Date: May 17, 2017
Sprawl isnt just a problem for cities. IT sprawl can hurt organizations, too. If left unchecked, multiple systems and platforms can cause inefficiency to rise and customer satisfaction to fall. Instead, think like an urban planner and manage growth with a master plan. In this white paper, see how you can put IT sprawl in its place with a single, scalable information management platform.
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sprawl, applications, content, information, management, systems, cio, hyland
    
OnBase by Hyland
Published By: IBM     Published Date: May 26, 2017
Business executives and managers at business-to-business (B2B) enterprises care about time, money, competitive advantage, customer loyalty and growth. Few pay much attention to the vital IT infrastructure that supports transactions and collaboration with trading partnersthough that B2B backbone directly affects performance and profitability. In fact, just 26 percent of business managers view B2B integration as a competitive differentiator, according to a study for IBM by Vanson Bourne, a research consultancy. As a result, many enterprises continue to utilize manual and error-prone emails, faxes and file transfers for B2B transactions. Reliance on complex, brittle and antiquated systems to exchange critical data impacts time to market, cost-efficiency and satisfaction across suppliers and end-customers. Modernization of B2B integration in recent years has moved forward in fits and starts, often undermined by competing priorities and misalignment between business and IT managers.
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b2b integration, customer loyalty, ibm, customer growth
    
IBM
Published By: Comcast     Published Date: Jul 10, 2017
The financial services industry is increasingly at a crossroads. Faced with mounting pressure from external forces, such a competition from FinTech companies and a more demanding client base, banks and financial services firms are working to become more customer-centric in their approach to business. However, the need to keep sensitive customer and business information secure and ensure compliance with government regulations can stymie those efforts. The proprietary hardware so prevalent in traditional networks cant provide what financial institutions need; a growing number, therefore, are turning to software-defined networking (SDN).
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financial services, sdn, increase efficiency, reducing complexity, next-generation technologies, financial benefits, security control, lower costs
    
Comcast
Published By: OnBase by Hyland     Published Date: May 17, 2017
Sprawl isnt just a problem for cities. IT sprawl can hurt organizations, too. If left unchecked, multiple systems and platforms can cause inefficiency to rise and customer satisfaction to fall. Instead, think like an urban planner and manage growth with a master plan. In this white paper, see how you can put IT sprawl in its place with a single, scalable information management platform.
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sprawl, applications, content, information, management, systems, cio, hyland
    
OnBase by Hyland
Published By: Epicor     Published Date: Jun 22, 2017
Professionals in the lumber and building materials (LBM) industry know that getting the job done right is all about having the right tools. Lumber and business materials manufacturers and distributors need intuitive software thats smart enough to simplify the complexities of your business, leverage data to gain valuable sales insight, and deliver exceptional customer service. Epicor BisTrack software is uniquely optimized to help LBM retailers, pro dealers, and distributors grow your business. Learn about the LBM industry-specific functionality that BisTrack offers, like: Supporting pro dealers and distributors Optimizing inventory and purchasing Managing and tracking customer relationships Improving delivery dispatch efficiency Introducing mobility and mobile access Take the tour today to see how Epicor BisTrack can help your business.
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lumber, building materials, lbm, erp, bistrack, building materials distributors, lumber distributors, lumber manufacturers
    
Epicor
Published By: Mimecast     Published Date: Apr 18, 2017
"Your organization cant survive without email. In turn, the data held within email is an invaluable resource for compliance, e-discovery and workflow efficiency purposes. And moving to the cloud involves its own set of challenges around preserving that content. Its time to rethink archiving. Download our E-book, 5 Essentials for Cloud Archiving Success, to learn: - How to avoid common misconceptions about cloud email archiving - Ways to enable employee efficiency and productivity through archiving - Why every organization must be prepared for e-discovery and litigation "
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cloud, cloud archiving, email archiving, litigation
    
Mimecast
Published By: Mimecast     Published Date: Apr 18, 2017
"Looking to achieve regulatory compliance? Legal risk mitigation? Information governance? Workflow efficiency imperatives? Download this white paper from Enterprise Management Associates (EMA) for a checklist for evaluating email archiving solutions. This white paper also provides insights offered by IT professionals about their experiences with Mimecast and the cost savings experienced."
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email archiving, mimecast, risk mitigation, information governance
    
Mimecast
Published By: GrowthIntel - INT     Published Date: Jul 06, 2017
For many B2B companies, the best way to generate new business is the old fashioned one a team of telemarketers hitting the phones to make sales appointments for their more experienced colleagues. But they are losing money every time a telemarketing agent calls somebody that doesnt want to buy from them. This ebook will explain: Why you could be wasting 97.6% of your time The root of telemarketings targeting problem A better way to classify companies; and A smarter way to go to market
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b2b, intel, telemarketing, targeting, conversation, reduce costs, business performance, sales
    
GrowthIntel - INT
Published By: FICO     Published Date: Jun 06, 2017
Now you can make sound business decisions in a matter of minutes that increase productivity, maximize operating benefits, improve product lifecycle management and reduce manufacturing costs. Find out how advanced analytics provides a desirable path to help manufacturers power up their capabilities, drive efficiency and better leverage machine and customer data.
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manufacturing, manufacturing optimization, manufacturing solutions
    
FICO
Published By: Staples Business Advantage     Published Date: Jun 23, 2017
Want to save time and money? Just ask a facilities expert. See what a site assessment can do for your facility.
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save time, save money, benefits, facility assessment, efficiency, productivity
    
Staples Business Advantage
Published By: InfoPro Learning     Published Date: Jun 01, 2017
As the benefits of investment in Learning and Development continue to be signaled to the market, Chief Learning Officers and leaders of learning organizations will be taking center-stage in the transformation of their organization. In addition, companies spent just over $180 billion on corporate training last year, putting immense pressure on training leaders to show return on investment. With the spotlight on, these CLOs and other leaders of learning organizations will be measured across three core levers; transforming the business performance of learners, creating learning experiences that engage learners, and improving the operational efficiency of the organization. Download The Three Levers of a Successful CLO to learn the first step in aligning yourself with the three levers that business find most important.
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l&d outsourcing, training outsourcing, business transformation, learning experience, learning strategy, learning measurement, managed learning services, lbpo
    
InfoPro Learning
Published By: UPS     Published Date: May 22, 2017
Learn how improved visibility, new tools, new monitoring capabilities and appropriate packaging can help drive down costs for shippers.
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ups, shipping, cold chain, 3pls, collaboration, packaging, best practices, customer service
    
UPS
Published By: Alcatel-Lucent     Published Date: Sep 30, 2009
Ensuring the reliability and efficiency of your data center operations requires a strategic partner that is qualified to minimize energy usage, reduce costs, and optimize space utilization, helping you meet critical business initiatives.
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alcatel lucent, power, cooling, eco-sustainability, modular cooling, crac, opex, infrastructure
    
Alcatel-Lucent
Published By: Zynapse     Published Date: Feb 02, 2011
A worldwide leader in Spend Management Software solutions: Zycus. Recognized as one of the Top 3 Global Market Leaders in Spend Management Domain by leading analysts and Industry observers
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zynapse, erp projects, unspsc, data information, procurement, information management, data management, governance
    
Zynapse
Published By: SAS     Published Date: Jun 05, 2017
Analytics is now an expected part of the bottom line. The irony is that as more companies become adept at analytics, it becomes less of a competitive advantage. Enter machine learning. Recent advances have led to increased interest in adopting this technology as part of a larger, more comprehensive analytics strategy. But incorporating modern machine learning techniques into production data infrastructures is not easy.Businesses are now being forced to look deeper into their data to increase efficiency and competitiveness. Read this report to learn more about modern applications for machine learning, including recommendation systems, streaming analytics, deep learning and cognitive computing. And learn from the experiences of two companies that have successfully navigated both organizational and technological challenges to adopt machine learning and embark on their own analytics evolution.
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SAS
Published By: APC by Schneider Electric     Published Date: Feb 09, 2011
In the broadening data center cost-saving and energy efficiency discussion, data center physical infrastructure preventive maintenance (PM) is sometimes neglected as an important tool for controlling TCO and downtime. PM is performed specifically to prevent faults from occurring. IT and facilities managers can improve systems uptime through a better understanding of PM best practices.
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absolute, data protection, maitenance, ups, physical infrastructure, infrastructure, data loss protection, dlp
    
APC by Schneider Electric
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