digital first

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Published By: Cisco     Published Date: Apr 20, 2016
The new face of marketing is digital and mobile first, which influences how we create, curate, and deliver content.
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cisco, digital, marketing, digital marketing, mobile, content
    
Cisco
Published By: TIBCO Software     Published Date: May 31, 2018
Since it first started providing air passenger services in 2000, JetBlue has been innovating. It was the first airline to embrace dot.com transactions and electronic ticketing, and continues to churn out industry-leading inventions as described here. When business needs changed in 2014, JetBlue embarked on very robust digital transformation based on TIBCO integration and analytics technologyand the company was recognized with the first-ever TIBCO Trailblazer Impact award for the incredible effect this project was having on its strategic differentiation. In this case study, Director of Shared Development Services Andi Azzolina describes the objectives, initiatives, capabilities, and achievements making up JetBlues journey towards becoming the most caring travel provider in the world.
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TIBCO Software
Published By: VMware     Published Date: Jul 24, 2017
Workspace ONE is VMwares digital workspace solution, designed to give access to any application from any type of device under automated and granular policy control. VMware was one of the first adopters of Workspace ONE, deploying across its full user population in early-to mid 2016. This white paper describes the objectives that drove VMwares decisions of how and when to deploy, plus an overview of the business results weve achieved so far.
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VMware
Published By: Progress     Published Date: Oct 09, 2017
"The old rules no longer apply. Digital technologies have radically transformed the business landscape, yet many organizations have completely ignored this reality. A new survey of IT decision makers found 96% see digital transformation as important or critical, yet 55% say they have one year or less to respond before they financially suffer. By failing to prepare for new technologies, devices and systems, organizations have threatened their own survival. The Digital Ultimatum, is your first step towards building a future-proof organization that optimizes the customer experience and routinely achieves organizational excellence."
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Progress
Published By: INT_AstuteIT_ABM_DoubleTouch_BENELUX     Published Date: Feb 23, 2018
Traditional organizations across the globe are transforming to compete against digital-only players, in restructuring to put the customer first. The worlds buying behavior - and peoples behavior in relation to technology - is quickly changing in connection with online distribution channels, smart devices, and their interplay with offline touchpoints. Siloed business systems and their old reporting lines need to shift, and synchronize - fast.
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programme, manager, data, analyst, technical
    
INT_AstuteIT_ABM_DoubleTouch_BENELUX
Published By: Larsen & Toubro Infotech(LTI)     Published Date: Apr 10, 2019
This LTI Point of View explores how Digital is a key enabler for enterprise transformation, and the change in thinking and culture, is its real driver. To compete in today's tough marketplace, organizations need a strong digital core. It highlights the fact that an effective digital transformation is built on people, processes, hardware, and software. And true transformation occurs when these elements can be intelligently harnessed in real-time.
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Larsen & Toubro Infotech(LTI)
Published By: Rackspace     Published Date: Feb 12, 2019
In todays digital world, technologies such as cloud have become commonplace to take digital transformation projects to the next level. But while cloud is critical to business transformation success, Australian IT decision-makers (ITDMs) still feel that the C-suite does not understand the time and complexity of the journey. This paper explores: Insights on challenges faced by Australian ITDMs when rolling out cloud projects The role of the ITDM today Key blockages IT stakeholders encounter when driving digital change, and; What they need from the business and wider technology ecosystem to navigate the risks associated with starting a cloud project or moving to a full cloud-first model.
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Rackspace
Published By: Automation Anywhere APAC     Published Date: Aug 15, 2019
After evaluating all the options on the market, one company chose Automation Anywhere RPA to start its digital transformation journey and automate its invoice processing, help desk, and internal financial reporting processes. The company achieved its initial goalsand more. It got the first initiativeautomating accounts payableup and running in less than 6 months, and increased the efficiency of the operation by 300%.
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efficiency, rpa, roi, digital workforce, ocr
    
Automation Anywhere APAC
Published By: VMWare EMEA     Published Date: Oct 23, 2017
Digitalization has spurred new opportunities for how business gets done. With the emergence of big data and mobility, enterprises see the promise of making employees more productive and keeping customers more engaged. And they recognize that efficient, prompt application development and delivery are instrumental for taking advantage of these new opportunities. In this unforgiving era of digitalization, you need to be first to market if you want to flourish.
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cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
    
VMWare EMEA
Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring, web application monitoring, mobile website performance, mobile website optimization, mobile web monitoring, keynote, wireless, enterprise applications
    
Keynote
Published By: Applause Israel     Published Date: Jun 19, 2018
Theres no denying the effect digital has on the retail industry. $.56 of every $1 spent in physical stores is influenced by digital. Whats more, three of the worlds top five retailers are internetfirst: Amazon, Alibaba, and JD.com. According to PricewaterhouseCoopers Total Retail 2017 report, 56% of global shoppers use Amazon. Of these, 28% say they shop less often at retail stores because of Amazon. 18% say they shop less on other retailers e-commerce sites because of Amazon. And 10% say they shop exclusively on Amazon. Retailers need to find a way to compete in this changing retail landscape. These five global trends can provide some guidance on where retail is headed and how brands can thrive in this new era of retail.
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Applause Israel
Published By: Group M_IBM Q2'19     Published Date: Mar 29, 2019
Banking engagement is about to come full circle. Over the past few decades, banks have pushed customers to digital and self-service channels, with significant consequences. As customers take their transactions from the branches to the digital channels, banking has become less and less personal. Will this trend continue? To predict the future lets first review how we got here.
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Group M_IBM Q2'19
Published By: Oracle     Published Date: Jun 04, 2019
In this first Tomorrow Talk, IDC Analyst, Philip Carter, and the Oracle Vice President of Digital Innovation, Neil Sholay, discuss styles of innovation, the key barriers for the IT functions and the importance of being able to drive to scale. The experts talk about the ideate, incubate and scale modes of innovation and the dangers of getting into digital deadlock. They consider how most activity in the first two stages is done by business units. IT often comes in too late to drive the scale. They advise that in order to hit scale, IT must be in at the start of the innovation process.
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Oracle
Published By: Oracle     Published Date: Apr 25, 2019
In this first Tomorrow Talk, IDC Analyst, Philip Carter, and the Oracle Vice President of Digital Innovation, Neil Sholay, discuss styles of innovation, the key barriers for the IT functions and the importance of being able to drive to scale. The experts talk about the ideate, incubate and scale modes of innovation and the dangers of getting into digital deadlock. They consider how most activity in the first two stages is done by business units. IT often comes in too late to drive the scale. They advise that in order to hit scale, IT must be in at the start of the innovation process.
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Oracle
Published By: Dassault Systmes     Published Date: Jun 19, 2018
Start the journey to operational and digital excellence by gaining a clear strategy for the first steps forward. This resource includes: An executive summary of Smart Manufacturing Benchmarking manufacturing operations management The road to MOM 4.0 Digital transformation is a vehicle, not a destination Recommendations to achieve digital excellence Manufacturers need to start now and follow a clear path from corporate strategic objectives through to successful program implementation.
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Dassault Systmes
Published By: IBM     Published Date: Mar 17, 2015
This is IDCs first MarketScape evaluating Digital Commerce Applications, and IBM was listed as a leader. It is the first ranking report from the analysts that takes a broader view of the commerce market.
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digital commerce, ibm, vendor assessment, idc marketscape, commerce market
    
IBM
Published By: SundaySky     Published Date: Mar 06, 2018
Card members at this consumer retail bank, enjoy a large variety of products and services. The bank offers standard banking transactions, credit cards, insurance, and investment products. After the 2008 financial crisis, the bank experienced a sharp decline in overall customer satisfaction, and also learned that its customers were more empowered than before. In order to adapt, the bank adopted a customer-centric approach by introducting: A new customer motto: Know me, value me, make it easy for me, and protect me A new core initiative is to always teach digital first An understanding that customers are serviced on the digital channels they prefer to use SundaySky SmartVideo enables the bank to take a strategic approach to enhancing the customer engagement process with personalized video experiences that welcome new card members and assist them in fully understanding how to get the most out of their new product.
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SundaySky
Published By: SundaySky     Published Date: Mar 06, 2018
Financial institutions (FI) that adopt a digitalfirst initiative put digital at the forefront of their customer experience. They recognize the connected nature of consumers and have begun to digitize their customer journeys. In many cases, digital adoption is low because consumers are not aware that online tools and services are available, or they are not maximizing their potential use and benefit.
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SundaySky
Published By: Oracle     Published Date: Mar 08, 2019
Did you know that organizations with advanced finance teams are more likely to have a compelling digital customer experience? The driver behind this trend? A digital, customer-first way of working with greater investment in talent, innovation, and advanced technologies such as artificial intelligence (AI) and machine learning (ML). While finance has long taken advantage of technology to help drive productivity and collaboration, the goalposts have recently moved. Todays organizations must adopt an agile finance operating model powered by emerging digital technologies and skillsetsto better support the demands of an economy driven by continuous innovation.
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Oracle
Published By: Workplace by Facebook     Published Date: Jun 24, 2019
At Workplace, we believe that building connected organizations that are Open, Mobile, Visual, Integrated, Ubiquitous and Personalized is key to the future of work. This whitepaper is designed to help new CEOs leading digital transformation initiatives take the first step alongside key stakeholders in IT, HR and Internal Comms. Download the full report to learn more.
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Workplace by Facebook
Published By: Adobe     Published Date: Oct 11, 2018
To set themselves apart, companies need to shift to an experience-first approach that keeps customers engaged as they move from device to store and back again. Read Moving Beyond Click and Mortar: 5 Steps to Experience Excellence to learn how you can blend digital and physical channels into a fully connected customer journey. Read the guide to learn how top retailers: Shift from channel-first to customer-first Build unique experiences around their brand story Differentiate their experiences with digital Simply fill out the form to download the report.
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Adobe
Published By: Epicor     Published Date: Nov 14, 2017
Whether your company wants to grow by optimizing your current business model or transforming to introduce new revenue sources, youre likely exploring a variety of digital tools designed to enhance and expand the organization. Leaders rely on CIOs and IT directors to recommend digital strategies and outline the benefits and challenges they can expect from new digital tools. For many businesses, the first step toward growth is deciding how ambitious their digital strategy should be in order to compete and succeed in todays manufacturing market. Technology leaders can help drive the companys digital ambition by: Considering whether the business can support full digital transformation or more moderate optimization Observing digital trends across the industry and adjacent industries Evaluating your competitive position as it relates to your digital strategies Learn more about how your company can determine its digital business ambition by downloading this research report from Gart
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Epicor
Published By: Epicor     Published Date: Feb 23, 2018
Whether your company wants to grow by optimizing your current business model or transforming to introduce new revenue sources, youre likely exploring a variety of digital tools designed to enhance and expand the organization. Leaders rely on CIOs and IT directors to recommend digital strategies and outline the benefits and challenges they can expect from new digital tools. For many businesses, the first step toward growth is deciding how ambitious their digital strategy should be in order to compete and succeed in todays manufacturing market. Technology leaders can help drive the companys digital ambition by: Considering whether the business can support full digital transformation or more moderate optimization Observing digital trends across the industry and adjacent industries Evaluating your competitive position as it relates to your digital strategies Learn more about how your company can determine its digital business ambition by downloading this research report from Gart
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erp software, enterprise resource planning software, cloud, saas, digital
    
Epicor
Published By: BlackLine     Published Date: Aug 06, 2018
If youre in the middle of a finance transformation initiative, then youre not alone. Leaders at enterprise and mid-size finance and accounting organizations alike are reviewing their current processes, technology, and talent, to build their blueprints for change. With the rise of broader digital transformation projects, finance organizations are first looking to upgrade their own operating models.
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BlackLine
Published By: VMware     Published Date: May 10, 2017
VMware Workspace ONE is VMwares digital workspace solution, designed to give access to any application from any type of device under automated and granular policy control. VMware was one of the first adopters of Workspace ONE, deploying across its full user population in early-to mid 2016. Download this white paper to discover the objectives that drove VMwares decisions of how and when to deploy, plus an overview of the business results achieved so far.
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VMware
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