digital training

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Published By: Intel     Published Date: Mar 19, 2019
Digital kiosks are fast becoming ubiquitous in quick-service restaurants, cinemas and retail stores as retailers grapple to embrace automated, digital solutions to keep up with rising labour costs, customer expectations and stiff competition. To maximise the value of self-ordering kiosks, retailers should not perceive digital kiosks as a means to an end but a critical touchpoint within the customer journey. Download the whitepaper to discover how the new generation of self-order kiosks Can resolve the challenges of acquiring, training and maintaining a workforce Can enhance customer experiences throughout the entire shopping and purchasing process Can facilitate better business decision making through access to valuable customer data
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Intel
Published By: Akamai Technologies     Published Date: May 08, 2017
We are coming to expect quality video in all our digital experiences from online shopping to on the job training. However, as video technology has become more ubiquitous, it has also become more complex. To deliver a quality experience to users, regardless of their device and connectivity, you need a holistic video strategy. Weve tapped into our experience to present the top issues you must address to ensure a successful online video strategy. Download now to learn more!
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device management, data solutions, system solutions, data breach, mobile management
    
Akamai Technologies
Published By: Adobe     Published Date: Oct 29, 2015
This white paper explains how training apps are emerging as an important component of any organisations ongoing digital transformation.
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corporate training apps, mobility, mobile, mobile learning, training, digital training, e-learning, mobile computing, elearning
    
Adobe
Published By: Adobe     Published Date: Feb 09, 2016
This white paper explains how training apps are emerging as an important component of any organisations ongoing digital transformation.
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corporate training apps, mobility, mobile, mobile learning, training, digital training, e-learning, customer experience management, elearning
    
Adobe
Published By: Adobe     Published Date: Feb 09, 2016
This white paper explains how training apps are emerging as an important component of any organisations ongoing digital transformation.
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corporate training apps, mobility, mobile, mobile learning, training, digital training, e-learning, elearning
    
Adobe
Published By: Communispond     Published Date: Jul 08, 2013
85% of us would rather give up water than mobile apps! We all know itdigital screens have officially invaded our lives. They have grown in popularity, enhancing our personal and professional lives, which includes the learning space. Do they really enhance the learning experience or are they just a distraction?
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communispond, digital learning, byod, multi-screen, communication skills, public speaking, communication training, presentation skills, technology in education, technology in classrooms, learning and development
    
Communispond
Published By: Gameffective     Published Date: Feb 26, 2019
How to drive employee motivation and learning with gamification and feedback Digital engagement provides an exciting new way of breaking away from old paradigms to generate motivation, proficiency and engagement. In this white paper we will: * Provide ways to rethink call center agent motivation by using techniques like feedback, competition, adaptive learning and goals. * Take a look at what digital motivation looks like in the contact center from the point of view of a call center agent and his manager Using gamification can do much more than drive quality and performance. It also provides agents with much needed engagement, transparency, feedback and optimal use of best practices training.
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Gameffective
Published By: Entrust Datacard     Published Date: Jan 16, 2015
Upon issuance, all SSL digital certificates have a finite lifespan and are no longer recognized as valid upon expiration. Certificates may have varying periods of validity and are often set to expire anywhere between one and five years based on company policy and/or cost considerations. This guide intended for IT and security professionals outlines the key elements of a certificate lifecycle management process and how to provide adequate tools and training to implement this process.
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entrust, ssl, certificates, security, professionals, management, lifecycle, certificate, issues, holes, verification, applications, domains, audit, scan, systems, policies, monitor, inventory, secure content management
    
Entrust Datacard
Published By: Cisco     Published Date: Jan 08, 2016
Financial services customers are increasingly going digital, but human assistance continues to play a pivotal role especially in the purchase journey and many banks still only allow customers to get this assistance over the phone or in a branch. To improve the customer experience, increase the productivity of frontline experts, and increase sales, eBusiness and channel strategy executives should consider weaving human advisors and digital technologies together with video banking. Success will require more than just a simple video call. eBusiness and channel strategy executives need to ensure that video banking capabilities let prospects collaborate effectively with an expert when and where they choose and that experts are supported by the right processes, tools, and training.
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cisco, video banking, driving digital sales, improving customer experience, best practices
    
Cisco
Published By: Litmos     Published Date: Apr 23, 2015
In this infographic you will learn 10 steps to train and enable franchisees with assistance from digital training and learning programs.
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franchise, franchisees, parent company, operations manual, peer-generated content, usability
    
Litmos
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