customer environment

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Published By: CA Technologies     Published Date: Jan 08, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
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ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement, application performance management, customer interaction service, customer satisfaction, secure content management
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 08, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : 
ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement, application performance management, customer interaction service, customer satisfaction, secure content management
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 08, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : 
ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement, application performance management, customer interaction service, customer satisfaction, secure content management
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : 
ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement, application performance management, customer interaction service, customer satisfaction, secure content management
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 15, 2014
Customers are embracing new technologies and they want to interact through a variety of applications, at any time and from any device. Many consumer facing organizations are racing to enable new interaction channels to innovate, grow their business and improve customer loyalty. As they expand online services and add mobile and social media interaction there is an increasing need to both secure and coordinate these activities. The key challenge is to deliver innovative new applications and services quickly and to provide an excellent customer experience across multiple channels.
Tags : 
ca technologies, crm, customer relationship management, delivery, security, multi-channel, customer environment, customer experience, social media, mobile, applications, customer experience management, customer engagement, application performance management, customer interaction service, customer satisfaction, secure content management
    
CA Technologies
Published By: ServiceNow     Published Date: May 21, 2015
Leading technology research firm, IDC, reports customers using ServiceNows suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations. Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by: Reducing fragmentations of IT and business environments Automating repeatable processes Improving service delivery
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service management, roi, idc, business operations, it management
    
ServiceNow
Published By: Dell EMC     Published Date: Dec 06, 2017
Support to 50% more customer requests with up to 70% faster response times by choosing the Dell EMC VxRail P470F over the HPE Hyper Converged 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience Expand you business with confidence knowing you can keep user experience consistently positive with near-linear performance scaling at sub-10ms latency. Spend less time and effort tuning your environment and scaling up its workload, relying on a high-performing, preconfigured vSAN datastore rather than having to define custom datastores to achieve comparable performance. Intel Inside. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: Dell EMC     Published Date: Feb 08, 2018
Support to 50% more customer requests with up to 70% faster response times by choosing the Dell EMC VxRail P470F over the HPE Hyper Converged 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience. Expand your business confidence knowing you can keep your user experience consistently positive with near-linear performance scaling at sub-10ms latency. Spend less time and effort tuning your environment and scaling up its workload, relying on a high-performing, preconfigured vSAN datastore rather than having to define custom datastores to achieve comparable performance. Intel Inside. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: Aprimo     Published Date: May 01, 2012
The real-time buzzword is back. Marketers, vendors, and service providers use this term in a variety of scenarios to describe technologies, analytics, customer service, and processes. In this report, Forrester outlines how firms should evaluate the need to build an agile and real-time environment using a combination of analytics, technology, and business processes.
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aprimo, marketing, customer relations, crm, customer satisfaction, customer data, marketing strategy
    
Aprimo
Published By: HPE     Published Date: Dec 05, 2014
The HP Flex-Bundles for Exchange 2013 are right-sized solutions including servers, storage, networking and services that have been optimized for Microsoft Exchange. There are two HP Flex-Bundles for Exchange. One has been configured for customers who have 200499 mailboxes and another one for customers with 500-1000 mailboxes. These solutions are low risk investments because HP understands how to build infrastructures for Microsoft environments and applications. HP and Microsoft have the longest standing relationship in the IT industry spanning 30 years. During this time, HP has gained a deep and comprehensive understanding of Microsoft products. HP has more than 34,000 trained Microsoft specialists, with over 13,000 of them attaining Microsoft-certification. HP has been named Microsoft Enterprise Partner of the Year five times and is Microsofts largest Gold Certified partner.
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platform, technology, lync, server, sql, flex-bundles, proliant, processors, server experience, customers, configuration, storage, networking, data management
    
HPE
Published By: Moxie     Published Date: Feb 08, 2018
Achieve your goals by successfully mapping common sources of customer struggle to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, Crate and Barrel decided to build a competitive advantage to improve customer experience, engagement, and acquisition across mobile and desktop shoppers. By mapping struggle to engagements, digital channels are used to help shoppers select the right products, complete orders, or process payment transactions in a PCI-compliant environment.
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customer, opportunities, engagement, planner, digital, templates
    
Moxie
Published By: MobileIron     Published Date: Apr 05, 2017
MobileIron is a proven leader in EMM innovation and mobile security for the modern enterprise. In addition to being the enterprise choice for secure mobility, we rank in the top five for all categories of the Gartner Critical Capabilities for High-Security Mobility Management. We have also been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Mobility Management Suites for six consecutive years. Our platform is fully mature and built from the ground up to address evolving mobility and cloud requirements. Plus, MobileIron integrates with leading technology providers, so customers arent tied to proprietary technologies that dont meet their needs. Our goal is to ensure organizations can choose the best technologies that fit their environment.
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cloud services, enterprise management, cloud security, mobile security, mobile device security, platforms, email security, cloud data, application protection, app security
    
MobileIron
Published By: MobileIron     Published Date: Apr 05, 2017
MobileIron is a proven leader in mobile and cloud security innovation for the modern enterprise. In addition to being the enterprise choice for secure mobility, we rank in the top five for all categories of the Gartner Critical Capabilities for High-Security Mobility Management. We have also been positioned as a Leader in the Gartner Magic Quadrant for Enterprise Mobility Management Suites for six consecutive years. Our platform is fully mature and built from the ground up to address evolving mobility and cloud requirements. Plus, MobileIron integrates with leading technology providers, so customers arent tied to proprietary technologies that dont meet their needs. We ensure customers can choose the best technologies that fit their environment.
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cloud services, enterprise management, cloud security, mobile security, mobile device security, platforms, email security, cloud data, app security
    
MobileIron
Published By: Red Hat APAC     Published Date: Jun 27, 2019
Reduce complexity and accelerate IT with an enterprise-wide approach to automation The Automated Enterprise e-book shows the important role IT automation plays in business today. Optimize resources and speed development with Red Hat management solutions, powered by Red Hat Ansible Automation. IT automation helps your business better serve your customers, so you can be successful as you: Optimize resources by automating complex and manual processes Accelerate service delivery while providing IT operations teams with control and visibility across a dynamic IT environment Transform your enterprise into an efficient digital business and rise quickly to meet the evolving demands in your marketplace Get the e-book to learn about the benefits of accelerating your operations, read success stories, and find out how easy it is for you to get started.
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Red Hat APAC
Published By: Splunk     Published Date: Nov 29, 2018
IT organizations struggle with numerous challenges hybrid environments, lack of visibility during cloud migration, multiple infrastructure monitoring tools, and reliance on manual processes. Yet according to a 2018 global survey, less than half of IT practitioners are confident they can ensure performance and system availability with their current toolset. As a Splunk customer, you understand the power of running your monitoring and logging environment in a machine data platform. Are you utilizing your machine data platform to effectively run APM, infrastructure monitoring and Network performance monitoring and diagnostics? This guide outlines the 8 biggest mistakes IT practitioners make and provides solutions, key takeaways and real-world examples to help you improve IT monitoring and troubleshooting in your organization. Download your copy to learn how to: Achieve end-to-end-visibility throughout cloud migration Find trends and root cause faster with automated investigations
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application performance monitoring, network tools, network monitoring tools, network monitoring software, network monitoring, it monitoring
    
Splunk
Published By: IBM     Published Date: Mar 18, 2015
View this ebook to learn about the five key recommendations Corporate banks should consider in order to be successful in this customer-centric banking environment.
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customer service, productivity solutions, customer-centric banking environment, automated financial transactions, ibm
    
IBM
Published By: Esker     Published Date: Jan 08, 2019
As a leading generic products pharmaceutical company, how Accord Healthcare manages the 5,000 customer orders it receives each month matters a lot. This 10-page eBook takes you through Accords journey from the complexities of a manual environment to the streamlined and automated process it enjoys today, including impressive results such as: 190 hours of time saved each month for CSR teams Increased touchless rate of EDI orders by 7.6% in 2 months 100% visibility over EDI orders as PDFs in SAP ... and many more! See what elevating EDI to the business level looks like (it looks good). Download Now.
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Esker
Published By: Esker     Published Date: Jan 08, 2019
As a leading generic products pharmaceutical company, how Accord Healthcare manages the 5,000 customer orders it receives each month matters a lot. This 10-page eBook takes you through Accords journey from the complexities of a manual environment to the streamlined and automated process it enjoys today, including impressive results such as: 190 hours of time saved each month for CSR teams Increased touchless rate of EDI orders by 7.6% in 2 months 100% visibility over EDI orders as PDFs in SAP ... and many more! See what elevating EDI to the business level looks like (it looks good). Download Now.
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Esker
Published By: Gigamon     Published Date: Sep 03, 2019
Banking institutions worldwide are expanding their digital capabilities to meet evolving customer expectations and keep pace with new digital banking trends. As financial services firms increasingly embrace a multicloud strategy to achieve greater agility and cost savings, pervasive visibility across data centres and cloud environments is paramount to meet evolving security and compliance requirements.
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Gigamon
Published By: EMC Corporation     Published Date: Oct 16, 2013
Organizations that transform backup environments report significant business benefits. In fact, they directly link backup transformation to faster product development cycles, accelerated global expansion efforts, improvements in customer profiling, and more. But how do you go about making changes to your backup environment that will improve your business? Youve got to have a game plan. This eBook is designed to help you understand the impact of backup transformation, what the key steps are that all organizations should consider before and during the journey, and why EMC is uniquely qualified to guide you.
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backup environment, emc. transformation, customer profiling, best practices, technology, storage
    
EMC Corporation
Published By: EMC Converged Platforms     Published Date: May 05, 2016
Hear directly from VCE customers around the globe who modernized their data centers and simplified IT with the portfolio of EMC converged and hyper-converged platforms. Companies such as Fox Sports, Kimpton Hotels, and Kent State University share the stories behind a compelling transformation of their IT environments. This interactive document enables you to drill down into 17 individual company logos to unveil each customer's unique journey.
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EMC Converged Platforms
Published By: IBM     Published Date: Aug 21, 2013
Enterprise Marketing Management, or EMM, is a software technology solution for marketing organizations that provides a comprehensive marketing platform for managing customer and prospect interactions throughout the customer lifecycle. Before introducing the IBM Enterprise Marketing Management suite, here are some recent observations about todays marketing environment that set the context in which IBM is seeking to meet the needs of marketers. The practice of marketing is challenging these days because of the rise of the empowered customer. Todays customers are well-informed, use other people as their primary information source, interact with companies through multiple channels, touch points and media, and want (but rarely get) a superior customer experienceand have outlets for venting frustration when they dont get what they want.
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marketing, enterprise marketing management, interactive marketing, marketing channels, emm, ibm, customer relationship management, marketing environment, marketing landscape, customer experience, crm, business integration, business intelligence, infrastructure
    
IBM
Published By: AWS     Published Date: Jun 04, 2019
Description Zendesk is a customer service software company that serves over 125,000 organizations around the world. Wanting to create better experiences for its end users and their customers, Zendesk realized that operating on-premises made it difficult for their developers to provision the resources needed to innovate. To simplify the developer experience, Zendesk migrated to AWS and used containers to bolster portability between on-premises and the cloud. Now operating a massive, distributed container-based environment, Zendesk needed an all-in-one monitoring solution that matched their environment's scale and agility.
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AWS
Published By: AWS     Published Date: Jun 04, 2019
Description Zendesk is a customer service software company that serves over 125,000 organizations around the world. Wanting to create better experiences for its end users and their customers, Zendesk realized that operating on-premises made it difficult for their developers to provision the resources needed to innovate. To simplify the developer experience, Zendesk migrated to AWS and used containers to bolster portability between on-premises and the cloud. Now operating a massive, distributed container-based environment, Zendesk needed an all-in-one monitoring solution that matched their environment's scale and agility.
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AWS
Published By: Right Networks     Published Date: Aug 13, 2019
For Denise Bailey, Principal at Elliot Davis, staying on top of the latest accounting technologies is a critical component of her job and one that shes extremely passionate. When evaluating new technologies, Denise puts a premium on security, customer service, and a flexible integrations environment. Read the full story to learn how the firm and its QuickBooks Desktop Enterprise clients have benefited from anytime/anywhere access and enhanced security with a cloud hosting.
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Right Networks
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