content and process management

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Published By: IBM     Published Date: Jun 05, 2018
Keeping up with ever changing contract management work is challenging. Governing legal and procurement content is written by thousands of people and applied to hundreds of situations. To stay compliant, organizations employ knowledgeable professionals to analyze every sentence to determine the changes that need to be made to company contracts. The manual process of sifting through these dense, complicated documents is inefficient and prone to error. Watson Compare and Comply is trained on contract specific knowledge and classifications and can streamline contract workflows through semantic understanding. Join Director of Watson Offering Management, Adam Orentrichler, and Chief Data Scientist of SAP Ariba, David Herman, as they discuss how Watson can transform the way your company manages contract governance.
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IBM
Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
Consider the volume of business content that your organization generates or receives every day: applications, forms, reports, office documents, audio, video, and even social media about your company. If it is poorly managed, not digitized, or disconnected from critical business processes, it creates chaos. This chaos impacts your ability to deliver exceptional customer service; it slows down important processes, increases security risk, and negatively impacts revenue. Conversely, controlling content chaos can significantly improve your analytics strategy by gaining insight and business value from dark or unstructured data sources. In this eBook, learn how cognitive and cloud-based Enterprise Content Management, or ECM, can help you protect your content while gaining a competitive advantage from it as you grow.
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business content, volume, cloud-based, enterprise content management, ecm
    
Group M_IBM Q1'18
Published By: IBM     Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
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ibm, advanced case management podcast, acm, energy and utilities industries, customer service, risk management, business intelligence, content and process management, analytics, business rules, collaboration, utility computing, business process management, customer interaction service, customer relationship management, customer satisfaction, content management system
    
IBM
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