cloud as service

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Published By: MicroStrategy     Published Date: Aug 29, 2019
Dresner Advisory Services eighth annual Cloud Computing and Business Intelligence Market Study in 2019 shows user confidence at an all-time high, with cloud offerings outnumbering traditional on-premises offerings. Sentiment toward cloud and cloud BI turned sharply positive in 2018, with current and future user plans both trending up. Results from our 2019 Dresner Advisory Services New Year User Survey reinforced those findings with ongoing momentum. Sentiment is at an all-time high, and the majority of organizations51 percentuse cloud BI in 2019. Cloud-based BI vendor products and services are now more plentiful than traditional onpremises products. Still, vendors support any deployment option the customer chooses: public, private, or hybrid, at multiple levels of scale and price. Customers benefit from these choices, which reduce the chance for vendor lock-in. Users have not settled on deployment models but are migrating toward subscription and the adoption of managed services. Ou
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MicroStrategy
Published By: Workday     Published Date: Sep 14, 2018
Cloud implementation, integration and delivery once again topped the National State Chief Information Officers list of priorities facing state CIOs in 2018. The same is true on the local government side of the equation, with organizations pursuing infrastructure-as-a-service and platform-as-a-service models. However, now that those deployments are being realized, governments are looking for more opportunities to reap the cost-savings, flexibility and scalability of cloud environments.
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Workday
Published By: Frontrange     Published Date: Mar 13, 2013
Many IT organizations are excited about the prospects of incorporating Cloud-based technologies into their present/future vision. Download this whitepaper and learn how you can leverage Cloud services for increased resiliency and efficiency.
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it service management, itsm, service desk, service catalog, service management software, mobile service management, cloud itsm, service manager, help desk software, hybrid it service management, heat help desk, client management, network discovery software, software audit, pc hardware inventory software, hardware software inventory, hardware inventory, pc hardware inventory, audit service level agreement, network inventory
    
Frontrange
Published By: SunGard Availability Services     Published Date: Nov 13, 2013
Learn the three essential steps for a strategic approach to Hybrid IT in order to reduce capital costs while simultaneously delivering your product and services more efficiently.
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sungard, sungard availability services, hybrid, hybrid it, hybrid it strategies, management services, integration, cloud-based solutions, internal it services, external it services, hybridization, hybrid it mangament, it management, knowledge management, cloud computing
    
SunGard Availability Services
Published By: Nuage Networks     Published Date: Aug 07, 2014
Your clients and end users want instant access to their chosen applications anytime, anywhere. To meet this demand, you have undoubtedly investigated cloud services. You know that with cloud services you should be able to turn up applications very quickly. You also expect cloud services will help you simplify operations and control costs. However, for cloud services to meet your expectations, the networks within and across datacenters must evolve to become as virtualized and readily available as the server and storage infrastructure.
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cloud, networks, datacenters, storage infrastructure, cloud services, storage virtualization, wireless infrastructure, cloud computing
    
Nuage Networks
Published By: Nuage Networks     Published Date: Aug 07, 2014
Your clients and end users want instant access to their chosen applications anytime, anywhere. To meet this demand, you have undoubtedly investigated cloud services. You know that with cloud services you should be able to turn up applications very quickly. You also expect cloud services will help you simplify operations and control costs. However, for cloud services to meet your expectations, the networks within and across datacenters must evolve to become as virtualized and readily available as the server and storage infrastructure.
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cloud, networks, datacenters, storage infrastructure, cloud services, storage virtualization, wireless infrastructure, cloud computing
    
Nuage Networks
Published By: Salesforce     Published Date: Nov 09, 2018
Field service managers are challenged to optimize resources and manage costs while delighting customers. A modern platform that provides field staff with a robust set of tools and capabilities (including offline), intelligent analytics, and the broader capabilities of the Salesforce platform (such as Einstein and IoT cloud) gave FSL customers the ability to not just cut costs but optimize their field service operations. All early adopters experienced productivity and efficiency savings; Nucleus expects that as they gain more maturity with FSL they will find clear correlations with increased customer satisfaction and increased field-service related revenues as well.
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Salesforce
Published By: CA Technologies     Published Date: Feb 13, 2015
IT services are all about people, and the peoples most precious resource is time. They want to be more productive, but service management tools havent always helped. CA Cloud Service Management is a leap forward, a powerful but flexible solution that is built for speedrapidly accelerating time-to-value where other SaaS solutions fall short. With CA Cloud Service Management, you can implement in days, configure without programmers, and automate end-user requests. A true SaaS solution means you get the latest capabilities the minute they are available and simplified pricing gives you predictable costsno nickel and diming or haggling over complex pricing charges.
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cloud monitoring, cloud service management, data, data management, data sheet, it services
    
CA Technologies
Published By: CA Technologies     Published Date: Feb 13, 2015
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the normand substantially improved the economics, capabilities, and effciencies customers have realized. Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a Software-as-a-Service model. This paper shows how CA Cloud Service Management enables organizations to make the most of this opportunity by providing a service management solution with a breakthrough in time.
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service management, crm, cloud computing, customer relationship, saas
    
CA Technologies
Published By: CA Technologies     Published Date: Feb 13, 2015
Youre facing increasing global competition. And changing business models, such as lower-cost cloud options, enable more competitors to join the fray faster than ever. Your response? Consistently select the right projects and bring in-demand products and services to market quickly. But the evidence often tells a different story.
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strategic planning, cloud options, global competition, in-demand products, in-demand products
    
CA Technologies
Published By: NetApp     Published Date: Mar 05, 2018
For your hybrid cloud, you need visibility and actionable intelligence across both on-premises infrastructure and multiple cloud services. Learn how the right analytics software will help you gain new insights into your IT Infrastructure and improve control of your data in the hybrid cloud.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: MobileIron     Published Date: Feb 12, 2019
The adoption of mobile and cloud technologies is driving massive change in organizations around the world. These new technologies enable organizations to streamline business processes, lower costs, and help employees work productively anywhere. However, securing mobile apps and cloud services requires more than passwords and legacy security approaches that arent designed for the mobile-cloud world.
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MobileIron
Published By: Oracle     Published Date: Feb 21, 2018
A basic chatbot isnt that hard to build. In JavaScript, write a public REST endpoint to connect a Facebook page to some chat logic (botly is a popular option) and deploy the whole thing to run on a cloud platform. Zoom out to the bigger picture, though, and you see that Facebook is just one channel. If you use Skype, Slack, Kik, and digital voice assistants, youll have to build six or eight of these endpoints straight away. And chatbots are being asked to handle ever more complex responses, so you better build on a platform of machine learning and natural language processing to keep up. Thats why the question enterprise developers should be asking is not Which chatbot service do I start with? but Which platform will let me crank out a chatbot today and also support multiple channels and integrate with back-end systems as these chatbots take off?
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Oracle
Published By: Oracle     Published Date: Feb 21, 2018
Why move your databases to the cloud? This video provides numerous facts and figures to help explain why businesses today are adopting Database as a Service (DBaaS) solutions like the Oracle Database Cloud Service at a breathtaking pace.
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Oracle
Published By: Oracle     Published Date: Feb 21, 2018
In this video, you lean how to use your Oracle Database Cloud Service. Find out how to: 1.Create SSH Keys 2. Create a Database Cloud Service Instance 3. Enable Secure Network Access to your Database Instance 4.Access Data with Oracle SQL Developer 5. Monitor Your Database Service Instance with the DBaaS Monitor
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Oracle
Published By: Oracle     Published Date: Feb 21, 2018
Oracle debuted its Blockchain Cloud Service in October, and now one of Oracles early-stage partners, AuraBlocks, has already created a financial service on the platform. AuraBlocks is using blockchain to help its customer Biz2Credit verify the identity of borrowers. Biz2Credit provides loans to small- and medium-sized businesses.
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Oracle
Published By: AWS     Published Date: Mar 22, 2018
Healthcare and Life Sciences organizations are adopting cloud-based workloads at a significant pace. A 2017 HIMSS study found that 65% of Healthcare organizations were using cloud-based services, and nearly 88% of those organizations were utilizing Software-as-a-Service (SaaS) solutions, which have become the preferred deployment method for many clinical application vendors. This eBook highlights advantages of using AWS to create and maintain cloudbased Next-Gen BI Solutions for Healthcare and Life Sciences organizations. This includes use cases from diverse organizations that have utilized AWS and APN Partners to manage and analyze data, and to discover insights otherwise obscured by the sheer volume of available information. Solutions from APN Partners can help your organization take the next step in building robust processes for making data-driven decisions that improve patient care, organizational processes, and innovative product development efforts.
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AWS
Published By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartners 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the worlds best customer engagement solutions for organizations of all sizesboth in the cloud and on-premises. And according to Gartner peer insights, customers agree. Great implementation that was on-time and on-budget! 1 CTO in the finance industry Solid platform with a lot of features at a reasonable cost. 1 IT Manager of Software Engineering in the Services Industry Get the report now to learn: How contact center vendors compare and which quadrant they are aligned to Analyst views on the strengths and cautions of all participating vendors How to evaluate key criteria to guide your decision-making process
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leadership, customer engagement, decision making
    
Genesys
Published By: Genesys     Published Date: Feb 08, 2019
A recent study from Knowlegde Executive clearly shows that that the deployment of cloud-computing technology in the African contact centre industry is growing with organisations adopting hosted, virtual and Contact-Centre-as-a-Service (CCaaS) solutions. Download at this page the report with all results. Get the full study results to get insights on: The impact on customer and employee engagement The main pain points & challenges The technology service provider check list Find out why over 50% of African contact centres have adopted a cloud model
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Genesys
Published By: Genesys     Published Date: Feb 08, 2019
Customer interactions, across all channels, are of strategic importance in todays world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on: Meeting the customers needs The increase in self service options An intelligent, efficient way that drives costs down and satisfaction up. Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
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