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Published By: IBM     Published Date: Jul 11, 2012
With the many widely discussed advantages to cloud computing, including elastic scaling, faster service provisioning, greater IT efficiencies and usage based accounting, businesses are increasingly interested in adopting a cloud computing environment.
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public clouds, private clouds, cloud computing, exploratory cloud, departmental cloud, enterprise cloud, exclusive cloud, open cloud, platform cloud, infrastructure cloud service, platform cloud services, application cloud services, business process cloud services, consumer, subscribers, providers, integrators, cloud adoption, it efficiency, saas
    
IBM
Published By: IBM     Published Date: Apr 29, 2014
Social media is reshaping the relationships that customers have with products, services and brands. Read this white paper to learn how the right combination of technologies can help you understand emerging consumer trends and increase the ROI of your marketing campaigns.
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ibm, retail, social media, social media analytics, consumer insights, customer relationships, roi, business technology, consumer trends, marketing, business analytics
    
IBM
Published By: IBM     Published Date: Aug 06, 2014
In this fact-based retail perspective, you will learn five key steps to start acting on the business insights embedded in your shopper, consumer and supplier interactions.
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ibm, retail, analytics, data, big data, insights, shopper, consumer, supplier
    
IBM
Published By: IBM     Published Date: Feb 19, 2015
This white paper describes how cloud computing can help healthcare organizations reshape their business models and services, design innovative ways of providing better, patient-centered care, and empower consumers to take greater participation in their health.
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cloud computing, healthcare industry, patient-centered care, consumer empowerment
    
IBM
Published By: IBM     Published Date: Apr 13, 2015
IDC Retail Insights defines omni-channel merchandise optimization as the set of technologies, data assets, skills, processes, and management intent required to develop and maintain sets of targeted and localized offers that best satisfy important business objectives. These goals include customer satisfaction, customer lifetime value, and category, channel, and corporate performance. By "offers," IDC Retail Insights means the broad set of attributes that characterize assortments, products, services, prices, utility, and convenience that match customers' buying criteria and shopping behaviors. Targeted and localized offers present a compelling "choice set" that satisfies and delights consumers. Download this white paper to read the questions posed by IBM to Greg Girard, program director of Omni-Channel Analytics Strategies at IDC Retail Insights, on behalf of IBM's customers.
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omni-channel merchandise, ibm, targeted offers, localized offers, customer satisfaction, corporate performance
    
IBM
Published By: IBM     Published Date: May 15, 2015
Energy companies are being challenged on multiple fronts. Core expectations require the delivery of safe, reliable, affordable and sustainable energy. Business models are being challenged by alternatives such as renewables and consumers demanding more sophisticated interactions through social and mobile.
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ibm, energy, sustainable, alternatives, innovation, agility, customer experience, analytical applications
    
IBM
Published By: IBM     Published Date: Jul 07, 2015
Users expect quick, consistent access to their business-critical data and applications around the clock. Thats why outages, whether they are planned or unplanned, can negatively affect revenue, consumer trust and your reputation.
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big data, mobility, compute-intensive apps, virtualization, cloud computing, scalable infrastructure, reliability, data management, infrastructure
    
IBM
Published By: IBM     Published Date: Aug 18, 2015
Our webinar discusses the findings of the latest IBM Institute for Business Value study - based on a survey of 12,000 consumers in 24 countries. Our findings focus on the 3 essentials of retaining customers: customer knowledge, customer value and customer engagement. In this one hour webinar, you will hear how one of the nation's leading insurers implements these findings.
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ibm, engagement, crm, customer, value, insurance
    
IBM
Published By: IBM     Published Date: Jan 08, 2016
Our webinar discusses the findings of the latest IBM Institute for Business Value study - based on a survey of 12,000 consumers in 24 countries.
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ibm, insurance, customer, value, webinar, engagement
    
IBM
Published By: IBM     Published Date: Feb 29, 2016
Users expect quick, consistent access to their business-critical data and applications around the clock. Thats why outages, whether they are planned or unplanned, can negatively affect revenue, consumer trust and your reputation.
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ibm, technology, always on, cloud, analytics, outages, always on, networking, wireless, enterprise applications
    
IBM
Published By: IBM     Published Date: Aug 16, 2016
In this executive report, based on cumulative research over the past five years by the IBM Institute for Business Value we will explore how the emergence of digital technology, and the increasing willingness of consumers to use it, has disrupted the retail industry at virtually every level from shoppers, to megastores, to digital to social media, and more. Further, we will provide recommendations that can enable retailers to position themselves to slice through this disruption and provide seamless, omnichannel customer experiences and conversations that can help build customer loyalty, create value and positively impact the bottom line.
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ibm, commerce, retail, customer analytics, ibm institute for business value, digital technology, enterprise applications
    
IBM
Published By: IBM     Published Date: Oct 21, 2016
By next year over half of all US companies will formally support BYOD, bringing on the challenge of securing data and applications on devices that may often be in the hands malicious users, or worse teenagers looking to win a game of Pokmon Go with moms work iPhone. And, thanks to the consumerization of IT, mobile users increasingly expect the same smooth user experience with business applications that is provided by popular games and consumer applications. Fortunately, increased mobility and the bring your own device explosion dont always add up to increased security challenges and UI/UX struggles. This Tech Byte series will look at the most important considerations when planning a mobile strategy from application development platform to security and governance to user interface guidelines, and present best practices that businesses of all kinds can use to help ensure a successful shift towards a mobile-first enterprise.
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ibm, mobile, mobile security, devices, platform to device, networking, enterprise applications, mobile computing, mobile data systems, wireless application software
    
IBM
Published By: IBM     Published Date: Oct 21, 2016
By next year over half of all US companies will formally support BYOD, bringing on the challenge of securing data and applications on devices that may often be in the hands malicious users, or worse teenagers looking to win a game of Pokmon Go with moms work iPhone. And, thanks to the consumerization of IT, mobile users increasingly expect the same smooth user experience with business applications that is provided by popular games and consumer applications. Fortunately, increased mobility and the bring your own device explosion dont always add up to increased security challenges and UI/UX struggles. This Tech Byte series will look at the most important considerations when planning a mobile strategy from application development platform to security and governance to user interface guidelines, and present best practices that businesses of all kinds can use to help ensure a successful shift towards a mobile-first enterprise.
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ibm, cloud, mobility, enterprise, mobile applications, mobile application strategy, networking, enterprise applications, mobile data systems, wireless application software
    
IBM
Published By: IBM     Published Date: Jan 18, 2017
Predictive analytics has come of age. Organizations that want to build and sustain competitive advantage now consider this technology to be a core practice. In this white paper, author Eric Siegel, PhD, founder of Predictive Analytics World, reveals seven strategic objectives that can only be fully achieved with predictive analytics. Read this paper to learn how your organization can more effectively: Compete Secure the most powerful and unique competitive stronghold Grow Increase sales and retain customers competitively Enforce Maintain business integrity by managing fraud Improve Advance your core business capacity competitively Satisfy Meet today's escalating consumer expectations Learn Employ today's most advanced analytics ....and finally, render your business intelligence and analytics actionable.
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predictive analytics, increase sales, customer retention, fraud management, consumer expectations
    
IBM
Published By: IBM     Published Date: Feb 27, 2017
Advancements in analytics have sparked renewed excitement in the consumer products (CP) industry. Maturing analytics capabilities are now delivering greater value across major CP functions including marketing, sales, merchandising, supply chain, and more. Thus helping CP companies become more consumer and customer focused in all aspects of their businesses. Read this research report conducted by 'Consumer Goods Technology' to understand how, next-gen analytics capabilities is key in unlocking a deeper understanding of customers, help create successful new products, foster brand advocates and optimize distribution channels and ultimately shape demand
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cgt, analytics, consumer goods, distribution channels, advanced analytics
    
IBM
Published By: IBM     Published Date: Feb 28, 2017
Energy companies are being challenged on multiple fronts. Core expectations require the delivery of safe, reliable, affordable and sustainable energy. Business models are being challenged by alternatives such as renewables and consumers demanding more sophisticated interactions through social and mobile. Energy companies need to: Disruptively innovate business processes through analytics driven operational excellence to increase agility and responsiveness, reduce operational costs and improve asset reliability Assume the role of energy integrator to optimally balance supply and demand points Deliver a 360-degree customer-of-one experience to increase customer satisfaction and loyalty, reduce costs, and improve management of energy demand
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ibm, energy & utilities, utility trends, pov, ibm pov, customer experience, sustainable energy, affordable energy
    
IBM
Published By: IBM     Published Date: Apr 26, 2017
"Business buyers are shopping online as private consumers and they expect the same experience when purchasing business products and services online. While B2B organizations can learn from B2C online retailers in terms of user experience, B2B selling is much more complex. Read this white paper to learn how to: Use B2C best practices to meet buyer expectations for enhanced online experiences Deliver multiple combinations of products and services for faster, streamlined quoting and ordering Support complex buying cycles and selling executions across channels and marketsand around the world"
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b2b commerce, efficiency, online retail, buying cycles, b2b selling
    
IBM
Published By: IBM     Published Date: Apr 23, 2018
To assist IAM leaders with their IDaaS vendor selection process, Gartner evaluated 18 vendors' services in this research using 11 critical capabilities and three common use cases: workforce to SaaS, business-to-consumer and traditional/legacy workforce.
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idaas, ibm cloud identity service
    
IBM
Published By: IBM APAC     Published Date: Jul 19, 2019
Disruption to data availability has the ability to cripple an organisation, and in the consumer goods market, restricted access to data could cause goods to take longer to get to market. To prepare for data outages, it is imperative that businesses have effective backup and recovery solutions in place to minimise downtime and maintain functionality. This case study examines how PT Wings Surya, a leader in the Indonesian consumer goods market, was able to increase business uptime, cut the time taken to run backup jobs from 8 to just 2 hours, and reduce backup costs by 60%.
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IBM APAC
Published By: IBM Software     Published Date: May 24, 2011
This book offers principles and tools you can use to discover how your customers behave - and how to put that knowledge into action to drive more sales.
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ibm, business analytics, data analytics, customer behavior, business intelligence, dashboard, social media, consumer sentiment
    
IBM Software
Published By: IBM Software     Published Date: May 24, 2011
This book offers principles and tools you can use to discover how your customers behave - and how to put that knowledge into action to drive more sales.
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ibm, business analytics, data analytics, customer behavior, business intelligence, dashboard, social media, consumer sentiment
    
IBM Software
Published By: IBM Software     Published Date: Aug 02, 2011
This book offers principles and tools you can use to discover how your customers behave - and how to put that knowledge into action to drive more sales.
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ibm, business analytics, data analytics, customer behavior, business intelligence, dashboard, social media, consumer sentiment
    
IBM Software
Published By: IDology     Published Date: Feb 11, 2008
There is a new automated technology available now that is helping businesses combat identity theft and prevent fraud. It is called identity proofing and it is specifically designed to verify consumer identities online. With all the fraud prevention solutions available in the market today you are probably wondering, does my company really need to use an identity proofing solution?
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identity management, iam, access management, iam, risk management, identity theft, hackers, fraud, identity, idology, authentication
    
IDology
Published By: Infomatica     Published Date: Mar 05, 2014
Its no secrethealthcare is transforming. The transition to value-based care is well underway; healthcare players are feeling the impact and each has a role to play, including you! Moving to a value-driven model demands agility from every person, process and technology. These changes are generating more data than ever, there is a lot of data, in fact IDC Global Health Insights predicted that over the next 10 years, the amount of digital healthcare data created annually will grow 44 fold. Organizations that lead the pack and succeed will be those where clinicians, business leaders and patients are empowered with access to clean, safe and connected data. Learn more about your role in putting information to work
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healthcare, technology, business, manage data, hospitals, performance management, value based care, consumerism, convergence, personalized medicine, preventative care
    
Infomatica
Published By: Infor     Published Date: Jan 03, 2011
You need a path through this madness.In this recorded webicast, Steve Muran will take you through a case study of how he methodically built and managed a cross-enterprise, multichannel program that deepened the customer wallet share. Steve will discuss the why, where, and how his lead generation capabilities made customer cross-sell, up-sell, and retention easier by highlighting the critical importance of customer data and analytics.
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infor, cross-enterprise, lead generation, retention, customer data and analytics, social media, business analytics, customer interaction service, customer relationship management, customer satisfaction, customer service, enterprise software, sales & marketing software, database development
    
Infor
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