bmc software

Results 76 - 100 of 123Sort Results By: Published Date | Title | Company Name
Published By: BMC Software     Published Date: May 19, 2014
Todays mature cloud-based ITSM solutions can give you the flexibility and agility you needwithout sacrificing security, stability or performance. In this THINKstrategies, Inc. white paper, youll learn why businesses are moving to cloud-based ITSM and the advantages theyve achieved. Explore how this innovative approach to IT management might be right for your organization.
Tags : 
bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
Your people and business can do amazing things when technology runs at its best. The new ITSM experience helps organizations achieve greatness in todays mobile, social and user-centric reality. Discover a better way for users to access service and support anywhere, anytime. Explore enhanced productivity for IT staff, and seamless integration across IT operation management systems. Download now.
Tags : 
bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well-articulated interfaces defining the data that is traveling back and forth. With the right integration strategy SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this information white paper to understand the things to consider when developing your integration strategy.
Tags : 
saas, cloud, itsm, integrating itsm, itsm integration, saas integration, networking, it management
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success. Download the white paper now.
Tags : 
it service management, service desk, help desk, saas help desk, cloud help desk, networking, it management
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile.
Tags : 
saas, cloud, itsm, integrating itsm, itsm integration, saas integration, networking, it management
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
IT as a Service (ITaaS) will transform future IT operations and service delivery. In the interim, Hybrid IT offers a rational, gradual approach in which some services move to SaaS while others remain on-premise. This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS.
Tags : 
bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
IT as a Service (ITaaS) will transform future IT operations and service delivery. In the interim, Hybrid IT offers a rational, gradual approach in which some services move to SaaS while others remain on-premise. This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS.
Tags : 
bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
    
BMC Software
Published By: BMC Software     Published Date: May 19, 2014
Increasingly, enterprise organizations are moving to the cloud for IT Service Management (ITSM)but is cloud delivery right for your business? Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization. Get the free white paper from Enterprise Management Associates.
Tags : 
bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
Increasingly, enterprise organizations are moving to the cloud for IT Service Management (ITSM)but is cloud delivery right for your business? Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization. Get the free white paper from Enterprise Management Associates.
Tags : 
bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
    
BMC Software
Published By: BMC Software     Published Date: Jun 13, 2014
The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to consumerized services and experiences, IT is beginning to redefine its approach to offering IT services. In this eBook, explore the top trends driving the New IT for IT Service Management, and how leading organizations are evolving to focus on end-user experience.
Tags : 
bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
IT is embracing this new world of consumerized technology with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity.
Tags : 
customer, cloud technology, internal, productivity, networking, it management, customer relationship management, customer satisfaction
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
"Exploring Business and IT Friction: Myths and Realities, outlines key issues that cause friction between business users and IT, such as: Gaps in customer satisfaction and the perceived value of services Inadequate IT support, which decreases productivity and revenue Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change. strategy."
Tags : 
customer satisfaction, it support, communication, business users, it management
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.
Tags : 
consumerization, enterprise, it service, best practices, it management
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
"Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. Improved alignment between IT and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. The advantages of cloud-base
Tags : 
it management, data management, cloud computing
    
BMC Software
Published By: BMC Software     Published Date: Oct 23, 2014
Rapid shifts in the ways that technology and information are consumed and delivered through cloud computing, big data, social networking, and smart devicesare transforming how companies compete. IT is at the center of the fray, working with business leaders to develop and execute a digital transformation strategy that capitalizes on these major new technologies. In order to lead this transformation, IT executives must focus on three areas: collaborating with business leaders to build a strategic vision, modernizing technology infrastructure, and rebuilding IT organizations to execute against new digital business goals.
Tags : 
saas, cloud, itsm, integrating itsm, itsm integration, saas integration, networking, it management
    
BMC Software
Published By: BMC Software     Published Date: Oct 23, 2014
In a first-of-its-kind study, IDC has documented the costs of business risks created when business and IT teams fail to communicate effectively. Hear how enterprises are addressing the friction associated with IT needs and the gaps and opportunities that exist between business needs and IT service delivery models.
Tags : 
costs and risks, communication, enterprises, it service delivery models, it management, enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Oct 23, 2014
To better support the business, I&O managers often turn to IT service support management (ITSSM) tools. ITSSM tools enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. The vendors in this Magic Quadrant offer integrated products that address functionality from a combined perspective of people, processes and tooling. BMC was rated as a leader by Gartner in the Magic Quadrant.
Tags : 
saas, cloud, itsm, integrating itsm, itsm integration, saas integration, it management
    
BMC Software
Published By: BMC Software     Published Date: Oct 23, 2014
Gartner clients often ask for a comparison of BMC and ServiceNow as viable strategic partners in the ITSSM tool space. Both vendors provide strong ITSSM offerings and benefit from excellent global brand recognition, but the similarities end there. Outside of ITSSM, BMC and ServiceNow are two different companies with two different strategic road maps. Choosing between BMC and ServiceNow requires IT organizations to determine how value will be gained beyond the use of their ITSSM offerings.
Tags : 
itssm, strategic partners, it organizations, itsm integration, saas, networking, it management, enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
IT is embracing to this new world of consumerized technology, with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity. Please download the white paper for more information.
Tags : 
bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
Todays mature cloud-based ITSM solutions can give you the flexibility and agility you needwithout sacrificing security, stability or performance. In this THINKstrategies, Inc. white paper, youll learn why businesses are moving to cloud-based ITSM and the advantages theyve achieved. Explore how this innovative approach to IT management might be right for your organization. Please download the whitepaper to learn more.
Tags : 
bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations. Please download the whitepaper to learn more.
Tags : 
bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
Exploring Business and IT Friction: Myths and Realities, outlines key issues that cause friction between business users and IT, such as: Gaps in customer satisfaction and the perceived value of services Inadequate IT support, which decreases productivity and revenue Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs See what 900 business and IT professionals had to say and get recommendations for change.
Tags : 
bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well articulated interfaces defining the data that is traveling back and forth. With the right integration strategy, SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this information white paper to understand the things to consider when developing your integration strategy.
Tags : 
saas, cloud, itsm, integrating itsm, itsm integration, saas integration, bmc, it management
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.
Tags : 
it service management, service desk, help desk, saas help desk, cloud help desk, bmc, networking, it management
    
BMC Software
Published By: BMC Software     Published Date: Feb 03, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. The advantages of cloud
Tags : 
bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications
    
BMC Software
Start   Previous    1 2 3 4 5    Next    End
Search Research Library      

Add Research

Get your company's research in the hands of targeted business professionals.