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Published By: Interactions     Published Date: Oct 29, 2019
We all know that the customer experience is a big deal. By 2020, customer experience will overtake price and product as the key differentiator. But due to the complicated nature of integrating a large-scale, customer-facing technology like an IVA, many companies dont know where to start or how to ensure they are creating the best possible virtual assistant. Weve compiled some key technologies and features that should be top of mind when assessing internal expertise or selecting an external vendor.
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Interactions
Published By: SADA     Published Date: Oct 25, 2019
You cant separate innovation from culture. But how do you build an innovative culture? Theres no secret formula, only guidelines. We asked Googles leaders how they create a culture of innovation. Here are the eight theyve found work best.
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SADA
Published By: Experian     Published Date: Sep 26, 2019
"We are in an age of unprecedented opportunity, where ubiquitous data and new technologies are shaping the world and dramatically changing the way consumers interact with businesses like yours. The rise of fintech companies is driving competition, e-commerce has raised the bar for digital experiences, fraud is at an all-time high, and there is pressure to grow your business. You need to meet these challenges head on and do it in a way that can scale with the increasing volume and value of customers. All while meeting and exceeding customer expectations. We believe rapid, sustainable growth can be fuelled by acquiring the right customers and delivering customer experiences that align with their expectations. To succeed you need a comprehensive, unified view into your customers and their needs. As a business leader, how do you achieve these objectives? What can you do to attract and acquire new customers? What tools do you need to quickly act on insights and to make consistent, relev
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Experian
Published By: Oracle     Published Date: Sep 25, 2019
Research shows that legacy ERP 1.0 systems were not designed for usability and insight. More than three quarters of business leaders say their current ERP system doesnt meet their requirements, let alone future plans 1. These systems lack modern best-practice capabilities needed to compete and grow. To enable todays data-driven organization, the very foundation from which you are operating needs to be re-established; it needs to be modernized. Oracles goal is to help you navigate your own journey to modernization by sharing the knowledge weve gained working with many thousands of customers using both legacy and modern ERP systems. To that end, weve crafted this handbook outlining the fundamental characteristics that define modern ERP.
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Oracle
Published By: ServiceNow     Published Date: Oct 23, 2019
AIOps can dramatically improve the IT organizations ability to be an effective partner to the business. An IT operations platform with built?in AIOps capabilities like ServiceNow can help IT operations proactively identify potential issues with the services and technology it delivers to the business and correct them before they become problems. Read this whitepaper to learn best practices for adopting AIOps.
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servicenow, it operations, technology, aiops
    
ServiceNow
Published By: KPMG     Published Date: Jun 10, 2019
As advanced technologies catapult manufacturing into the future, find out how to manage the most complex business challenge in generations. Read this briefing to discover: why I4.0 transformation demands a cross-functional approach how to get planning for I4.0 transformation the right way round how to identify the best opportunities to create value critical enablers for I4.0 transformation five questions to ask for smarter I4.0.
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KPMG
Published By: Nextgen     Published Date: Sep 25, 2019
Your practice can save time and money by delivering on patient expectations. You can better keep up with regulatory demands and reporting requirementsand avoid unsatisfied and unresponsive patientswhen you employ best practices that address patient needs. In this eBook, youll learn strategies to avoid missed revenue and save staff effort by using smart efficiency improvements, such as checking insurance information up front. Youll also learn how you can get back to caring for patients, not chasing paymentsand the secret to achieving strong financial outcomes. Finally, youll discover how you can get paid quickly, easily, and fullyall while addressing your patient demands for an improved, more efficient experience.
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Nextgen
Published By: Nextgen     Published Date: Sep 25, 2019
It's a big undertaking to switch EHR vendors. That's why it's important to choose a vendor who can not only meet all your needs now, but who will be a partner alongside you as those needs evolve. Whether looking to buy your first EHR, seeking to replace your existing EHR, or consolidating EHRs to a single, integrated solution, this guide will help you in the process. Use these steps to find the best EHR for your billing, reporting, and patient care needs.
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Nextgen
Published By: Blend     Published Date: Oct 07, 2019
Every lender, bank, and credit union has different product mixes and marketing priorities, but one thing they all share is the goal of winning, retaining, and growing our customer relationships. Typically, there are two ways to maximize customer engagement: seek margin with products like credit cards, or seek volume and deeper relationships with products like home equity. This report analyzes both of these options through three key lenses: current market conditions, access to todays high-quality borrowers, and the rich opportunity for integrated, targeted marketing. Our goal is to enable you to determine the best way to fine-tune your strategic customer engagement for 2019 by helping you: Review current market conditions. Connect with higher-quality borrowers. Develop a 360-degree, integrated marketing mix.
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Blend
Published By: Oracle     Published Date: Sep 30, 2019
Digital marketing. You hear it everywhere. As you and all your competitors know, its: A marketing approach that leverages online channels like email, websites, social media, and display advertising to deliver content that influences opinions and sells products and services. But to effectively execute a digital marketing strategy, youll need a marketing automation system that can follow a customers lead around the web and offer the best recommendations at the best times to deliver a more relevant "1-to-you" customer experience.
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Oracle
Published By: Black Duck Software     Published Date: Oct 01, 2009
Over the past decade, a powerful new approach to development - open source software - has risen to prominence, dramatically increasing the opportunity to re-use existing software.
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black duck software, open source, platform, sap, multi-source, code, source, intellectual property, business intelligence, business management, database development
    
Black Duck Software
Published By: BillingPlatform     Published Date: Jul 30, 2019
In order to give their commercial customers the best prices and most flexible purchasing options possible, Floor & Decor offers lines of credit through their preferred credit provider, CIT. To fully leverage and scale this partnership, Floor & Decor needed a way to quickly check credit availability in their retail stores on demand. It also needed to generate invoices to send to their commercial customers while providing assignment notices to CIT.
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BillingPlatform
Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
Public clouds have fundamentally changed the way organizations build, operate, and manage applications. Security for applications in the cloud is composed of hundreds of configuration parameters and is vastly different from security in traditional data centers. According to Gartner, Through 2020, at least 95% of cloud breaches will be due to customer misconfiguration, mismanaged credentials or insider theft, not cloud provider vulnerabilities1. The uniqueness of cloud requires that security teams rethink classic security concepts and adopt approaches that address serverless, dynamic, and distributed cloud infrastructure. This includes rethinking security practices across asset management, compliance, change management, issue investigation, and incident response, as well as training and education. We interviewed several security experts and asked them how public cloud transformation has changed their cloud security and compliance responsibilities. In this e-book, we will share the top
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CloudHealth by VMware
Published By: CloudHealth by VMware     Published Date: Aug 22, 2019
In todays fast-moving, competitive environment, companies are migrating to Microsoft Azure to increase their agility and decrease their time to market. While the payoff for adopting Azure can be great, many are finding it difficult to reach the cloud and business success they originally hoped for. Its common for organizations investing in Azure to encounter numerous roadblocks early in their cloud journey, including monthly bills exponentially higher than anticipated and underutilized resources. For organizations looking to reach cloud maturitywhere cost and performance are optimized, security and compliance best practices are established, and ones environment is governed by policy-driven automationgaining control of their Azure infrastructure is crucial. The goal of this eBook is to help with just that. For those of considering Azure or who are currently in the migration phase of your Azure cloud journey, we offer insight and expert best practices to make the early stages of your
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CloudHealth by VMware
Published By: CloudHealth by VMware     Published Date: Sep 05, 2019
Both the speed of innovation and the uniqueness of cloud technology is forcing security teams everywhere to rethink classic security concepts and processes. In order to keep their cloud environment secure, businesses are implementing new security strategies that address the distributed nature of cloud infrastructure. Security in the cloud involves policies, procedures, controls, and technologies working together to protect your cloud resources, which includes stored data, deployed applications, and more. But how do you know which cloud service provider offers the best security services? And what do you do if youre working on improving security for a hybrid or multicloud environment? This ebook provides a security comparison across the three main public cloud providers: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). With insight from leading cloud experts, we also analyze the differences between security in the cloud and on-premises infrastructure, debunk
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CloudHealth by VMware
Published By: CloudHealth by VMware     Published Date: Sep 05, 2019
Public clouds have fundamentally changed the way organizations build, operate, and manage applications. Security for applications in the cloud is composed of hundreds of configuration parameters and is vastly different from security in traditional data centers. According to Gartner, Through 2020, at least 95% of cloud breaches will be due to customer misconfiguration, mismanaged credentials or insider theft, not cloud provider vulnerabilities1. The uniqueness of cloud requires that security teams rethink classic security concepts and adopt approaches that address serverless, dynamic, and distributed cloud infrastructure. This includes rethinking security practices across asset management, compliance, change management, issue investigation, and incident response, as well as training and education. We interviewed several security experts and asked them how public cloud transformation has changed their cloud security and compliance responsibilities. In this e-book, we will share the top
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CloudHealth by VMware
Published By: Google     Published Date: Nov 04, 2019
"Gartner evaluated the cloud providers offering infrastructure as a service. Google is proud that Gartner identifies Google as one of only three Leaders in this market. Get your complimentary copy of the report to learn: Where the market stands and where it's going How the vendors scored on the various criteria Which platform solutions are best for your business Why Google was named a Leader in the Infrastructure-as-a-Service market"
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database servers, cloud database, application infrastructure, cloud database, data integration
    
Google
Published By: Asurint     Published Date: Aug 05, 2019
The majority of employers today perform background investigations of some type, according to the National Association of Professional Background Screeners (NAPBS). All background checks arent created equal, however. Whether youre seeking to improve existing talent acquisition capabilities or are among the employers introducing a new background search policy, its vital to identify the right partner for background checks With so many options on the market, the quest for the best-fit background screening provider can seem overwhelming at first. To help cut through the clutter, weve compiled five basic questions, which home in on the central issues related to background checks and can help any organization identify the companies most capable of meeting their needs.
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Asurint
Published By: Infinidat EMEA     Published Date: May 14, 2019
Infinidat provides the difference you seek in a data storage solution for media and entertainment organizations. New demands have everyone in the industry feeling the impact of high latency storage and its impact on efficiently delivering speed to market on new and dense workload management. The Infinidat unified storage architecture enables the scale, performance and best overall TCO required to deliver an extreme competitive advantage to media and entertainment companies.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: May 14, 2019
Infinidat enterprise storage solutions are based upon the unique and patented Infinidat storage architectureA fully abstracted set of Software-Defined Storage (SDS) functions integrated with the best-of-breed off-the-shelf commodity hardware. Infinidats software-focused architecture, an evolution and revolution in data management design over 30 years in the making, solves the conflicting requirements of bigger, faster, and less expensive. This paper discusses the technology that enables Infinidat to be the only enterprise storage provider that achieves multi-petabyte capacity with faster than all-flash performance (over 1.3M IOPS at microsecond latency) and an unprecedented seven-nines availability, all at the lowest Total Cost of Ownership (TCO).
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: May 14, 2019
Die INFINIDAT Enterprise-Storage-Lsungen basieren auf der einzigartigen und patentierten INFINIDAT Speicherarchitektur - Ein vollstndig abstrahierter Satz von Software-De?ned Storage (SDS)-Funktionen wird mit der besten Standard-Hardware integriert. Mit dem Versand der Software liefert INFINIDAT eine ausgiebig getestete Hardware-Referenzplattform mit. Damit stellt INFINIDAT die ersten echten SDS-Lsungen der Enterprise-Klasse bereit.
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Infinidat EMEA
Published By: Deltek     Published Date: Sep 26, 2019
Selecting your next ERP solution shouldn't be a quick decision. As a leader of a large organization with many government projects and people to manage, you want to take the time and make the best choice that will enable streamlined processes across your areas of business. Download this white paper to help ease the burden of the decision making process and to stay in control of the conversation with vendors.
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Deltek
Published By: ConnectWise     Published Date: Aug 22, 2019
With the right plan in place, everything from growth and stability to a whole new business model is within reach. Setting out a clear plan, with achievable goals and a basic timeline, can put you on the fast track to meeting and exceeding your business goals. In this eBook, were curating the best industry expertise to help you design and implement a business plan agile enough to grow or pivot with your business needs.
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ConnectWise
Published By: ConnectWise     Published Date: Aug 22, 2019
Of course, there are cases where free really does mean free. But when it comes to using free quoting tools for your business, you may actually be paying a very high price. Spreadsheets and downloadable templates that cost nothing are fine for many business processes, but when relied on for creating quotes and proposals, they can cost you significantly in lost time and potentially lost sales. Making the switch to a CPQ (configure-price-quote) solution will help you automate time-consuming tasks, minimize errors, and create more compelling and professional sales quotes with just a few clicks.This eBook takes a look at how your current process could be hurting your business, and reasons why a quoting tool may be the best way to stop the pain.
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ConnectWise
Published By: ConnectWise     Published Date: Aug 22, 2019
Start new client relationships off right with professional looking, timely, and accurate sales proposals that demonstrate the excellent customer service clients should expect from your organization. Quote and proposal automation speeds up the sales closing process. It allows sales professionals to spend less time on administration and more time doing what they do bestselling. Automate the quote and proposal process so your organization can quote and close more deals, leading to stronger sales revenue.
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ConnectWise
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