benchmark

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Published By: LANDesk     Published Date: Dec 08, 2009
This report created by the Service Desk Institute and sponsored by LANDesk provides an insight into the UK IT Support Industry by examining the core of any organisation - the Service Desk. The study covers a wide range of issues from technology and metrics through to training and salaries.
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avocent, service desk, help desk, landesk, benchmarking, desk managers, technical desks, business management
    
LANDesk
Published By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
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microsoft dynamic crm, service benchmarking, metrics, customer satisfaction, data management, mttr, kpi, metrics measuring program
    
Microsoft Dynamics CRM
Published By: SkillSoft MKG     Published Date: Nov 05, 2010
What does it really take to be a leader at our company? Will this program enable tomorrow's leaders to see the forest for the trees and initiate a plan to protect and grow that forest?
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leadership development, benchmarking, talent management, talent development, leadership capacity
    
SkillSoft MKG
Published By: Gleanster Research     Published Date: Nov 21, 2013
Have you considered creating an online customer community for your brand? This benchmark report from Gleanster Research explores how and why Top Performing organizations invest in Online Customer Communities.
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Gleanster Research
Published By: Gleanster Research     Published Date: Nov 21, 2013
This benchmark report from Gleanster Research showcases the benefits of Online Customer Community Solutions. You'll learn what to look for, how to overcome challenges, as well as analyst commentary on the full vendor landscape.
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Gleanster Research
Published By: IBM     Published Date: Oct 24, 2012
IBM's report of the industry benchmark analysis and the best practices guide to maximize holiday returns.
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ibm, emm, enterprise marketing management, marketing research, shopping season, holiday, e-commerce
    
IBM
Published By: SAP     Published Date: May 11, 2012
As information flows more freely in the business world, decisions need to be made quicker and based on sturdier data.
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smb, business intelligence, small business, benchmarking, pace framework
    
SAP
Published By: Urban Airship     Published Date: Apr 17, 2014
Are you ahead or behind in mobile? How does your business compare to other brands, and to your industry? The Mobile Maturity Benchmarks Report answers these questions with a comprehensive survey of 500 mobile executives, marketers and developers across eight industries.
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urban airship, mobile, mobile marketing, app, mobile app, app platform, mobile maturity, benchmarking
    
Urban Airship
Published By: Adobe     Published Date: Apr 17, 2014
Online video continues to be one of the hottest opportunities for marketingif you know exactly where to focus your efforts. Our U.S. Digital Video Benchmark can help. Download it now to learn about the rise of video streaming on smartphones, the explosion of TV Everywhere, and the opportunities you should seize in 2014.
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adobe, marketing, online marketing, online video marketing, online video, digital marketing, smartphone, video streaming
    
Adobe
Published By: Adobe     Published Date: Apr 17, 2014
Discover new opportunities for maturing your data practicesand building your business results. Youll learn how to move beyond mere web analytics to build a more comprehensive marketing analytics approach that includes mobile, social, and offline channels. And youll see how your current analytics capabilities compare to those of similar organizations and where you have opportunities for improvement.
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adobe, analytics, marketing, data collection, data automation, marketing automation, web analytics, marketing analytics
    
Adobe
Published By: NAVEX Global     Published Date: Nov 18, 2013
Download this report for a comprehensive review of cross-industry benchmarks and gain an excellent resource for companies wishing to assess their organization's reporting data.
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compliance, benchmark, compliance programs, case management, hotline data benchmarking, ethics and compliance
    
NAVEX Global
Published By: NAVEX Global     Published Date: Nov 18, 2013
In this paper, you'll learn more about each of the four Board responsibilities outlined in the U.S. Sentencing Guidelines with respect to ethics and compliance programs.
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compliance, benchmark, compliance programs, case management, hotline data benchmarking, ethics and compliance
    
NAVEX Global
Published By: NAVEX Global     Published Date: Nov 18, 2013
Download this whitepaper to learn the 4 fundamental steps to creating an effective third party compliance program like the elaborate, richly funded programs that are so prominent in the news.
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compliance, benchmark, compliance programs, case management, hotline data benchmarking, ethics and compliance, third party compliance, risk assessment
    
NAVEX Global
Published By: NAVEX Global     Published Date: Nov 18, 2013
This checklist will enable you to target the features and functionality you really need before embarking on the path to securing your third party relationships.
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compliance, benchmark, compliance programs, case management, hotline data benchmarking, ethics and compliance
    
NAVEX Global
Published By: NAVEX Global     Published Date: Nov 19, 2013
Is your organization benefiting from the full ROI of automated policy and procedure management? Policies and procedures are the building blocks of every organization. This eBook offers articles geared toward managing the policy lifecycle from drafting and validating to approving and implementing, as well as increasing security and important steps toward protecting against data breaches.
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compliance, benchmark, compliance programs, case management, hotline data benchmarking, ethics and compliance
    
NAVEX Global
Published By: NAVEX Global     Published Date: Mar 04, 2014
NAVEX Global commissioned an independent third party study of over 300 Ethics and Compliance senior level decision makers in compliance, HR, legal and risk roles across multiple industries, to understand how they are allocating their budgets and which activities are contributing to their program success. Download this spending research report to benchmark your program and use these key lessons from your peers to boost your ethics and compliance programs' effectiveness.
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navex global, ethics and compliance, compliance function, organizational imperative, corporate management, compliance implementation, effective compliance, budget driver
    
NAVEX Global
Published By: NetProspex     Published Date: May 12, 2014
NetProspex manages B2B marketing data on a massive scale. When we analyzed the more than 61M the records we processed last year, heres what we found.
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marketing data services, marketing data management, marketing data quality, installed technology list, international contact data, business contact list, marketing database cleansing, marketing database services
    
NetProspex
Published By: Adobe     Published Date: Sep 04, 2014
The rapid growth of mobile impacts all facets of your business. Econsultancy surveyed 600 client-side and agency marketers to provide data and insights in their Quarterly Digital Intelligence Briefing: Finding the Path to Mobile Maturity report, giving marketers a benchmark to judge their own mobile activities.
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mobile impacts, mobile insight, mobile trends, mobile activities
    
Adobe
Published By: Adobe     Published Date: Jan 26, 2017
Your week is full of deadlines. But in order to meet them, your team often loses hours to exhaustive search and file-sharing practices. Using that time for more creative concepting could make for bigger long-term gains. And Adobe has the tools to help. Adobe Creative Cloud Libraries allow your workgroups to collaborate and share projects across programs and computersno matter their individual locations. And Adobe Stock seamlessly integrates images for direct placement into apps like Adobe Photoshop, Illustrator, and InDesign. Download Pfeiffer Consultings new Adobe Stock Benchmark Reports to learn more about the efficiency and productivity gains linked to using Adobe Stock.
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adobe, adobe creative cloud, stock, creative, marketing, design
    
Adobe
Published By: Box     Published Date: Jan 16, 2015
How do you know what the right storage set up is for you? How do you ensure that you're using best practices when implementing? As IT virtualization continues to become more and more prevalent, the storage component of the virtualization architecture continues to play a critical role in performance and availability. Additionally, the ability to benchmark and predict storage performance in a virtualized environment is essential to an efficient and well-run VDI setup. Download now and learn how to select and size the best storage array for your VMWare deployment to maximize your VM density and increase ROI.
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nexgen, flash, qos, vmware, storage, software development, it management
    
Box
Published By: BitSight Technologies     Published Date: Jan 11, 2016
Why does the cyber security performance of several industries differ? Download the latest BitSight Industry Benchmarking report to find out.
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networking, security, it management, knowledge management, data management, it career advancement, data center
    
BitSight Technologies
Published By: BitSight Technologies     Published Date: Jan 11, 2016
Is Illegal File Sharing Occurring Within Your or Your Vendors Cyber Ecosystem? Learn about the risks posed by peer-to-peer file sharing and why you should be monitoring this activity.
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networking, security, it management, data management, human resource technology, it career advancement
    
BitSight Technologies
Published By: Optimizely     Published Date: Dec 01, 2015
In Optimizelys independent survey of digital channel owners with Dimensional Research, we observed an emerging set of behaviors that indicate sophisticated optimization being done by teams actively running A/B and multivariate experiments. These teams are doubling down on the people and processes needed to accelerate the development of their optimization programs. The result? Faster business benefits and in greater orders of magnitude.
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a/b testing, customer experience, sophisticated optimization, optimization programs, enterprise applications
    
Optimizely
Published By: Cyren     Published Date: Oct 17, 2018
An Osterman Research Survey Report
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office 365, it security, cybersecurity, web security, phishing, microsoft office
    
Cyren
Published By: McAfee     Published Date: Mar 31, 2017
Data loss remains a serious issue , and data loss prevention is an important tool for companies to reduce the risk of a breach. The Ponemon Institute conducted a global survey of 1,000 IT decision makers, to develop benchmarks for data loss prevention incidents, visibility, and maturity.
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data loss prevention, data loss benchamrks, data breaches, data protection strategy, data protection benchmarks
    
McAfee
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