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Published By: Genesys     Published Date: Jun 20, 2013
The right contact center is a business advantage, because delivering exceptional service to your customers improves their satisfaction and loyalty, and results in increased revenues. The right contact center can also reduce TCO by reducing the need for IT support and replacing inflexible voice-only ACDs that have become expensive to maintain across one or many sites.
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contact centers, customer service, solution, technical, technology, drive business, voice, strategy, knowledge management, enterprise applications, data center
    
Genesys
Published By: Teradata     Published Date: Jul 30, 2013
This paper examines the obstacles that make interactive customer management a challenge for many insurance carriers. It describes how they can create a more customer-centric business by using a sophisticated analytics platform to uncover valuable insights into their business and provides concrete examples of specific areas where insurers gain value. The adoption of a customer-centric approach need not be accomplished all at once. Rather, it can be managed and self-funded by following a roadmap that delivers incremental capabilities and revenue.
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insurance policies, integrated data warehousing, interactive customer management, customer management, insurance carriers
    
Teradata
Published By: CareCloud     Published Date: Mar 20, 2015
This white paper outlines three key reasons that outsourcing could be the right move for your medical practice. Download to find out more about the potential financial and efficiency gains for your practice. Youll learn: How to calculate potential cost savings Where up to 65% of practices have a weak revenue cycle spot, according to MGMA Why outsourcing before October 2015 makes sense Bonus: A handy checklist to help you quickly figure out if now is the right time for your practice to outsource.
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carecloud, regulatory burdens, outsourcing, declining reimbursements, administrative burdens, it support, medical billing
    
CareCloud
Published By: Brainshark     Published Date: Apr 24, 2015
Download your free copy today to learn how marketing and sales can work together to drive revenue through lifelong customer engagement.
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marketing strategy, sales marketing alignment, sales content, sales enablement, cmo, content marketing, product marketing, customer engagement, forrester marketing, sales prospecting
    
Brainshark
Published By: BillingPlatform     Published Date: Apr 18, 2019
Organization leaders and companies of all sizes are leveraging digital transformation to lead their markets with disruptive technology. CFOs can get in front of these technologies with a cloud-based billing solution and lead their businesses to greater success. This eBook explores how the right solution can help you: Increase streams of revenue with new technologies like IoT and cryptocurrency Launch product innovations quickly Automate billing to improve customer retention Discover more today.
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BillingPlatform
Published By: BillingPlatform     Published Date: Jul 30, 2019
Organization leaders and companies of all sizes are leveraging digital transformation in their industry, market, and business using a myriad of disruptive technologies like connectivity, the Internet of Things, blockchain, business intelligence and big data. CFOs who manage to get in front of these technologies will lead their businesses to greater success. This eBook illustrates how cloud-based billing management offers the quickest path toward this transformation. Download this eBook to explore how the right solution can help you: Monetize IoT and increase revenue Launch product innovations quickly Automate billing to improve customer retention Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today.
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BillingPlatform
Published By: BillingPlatform     Published Date: Jul 30, 2019
Discover How Cloud-based Billing Delivers Transformation Enterprise leaders and companies of all sizes are leveraging digital transformation through disruptive technologies like the Internet of Things, AI, business intelligence and big data. This eBook demonstrates 5 strategies for leading the charge for change within your business. Discover how to quickly leverage digital transformation in your technology stack and monetize it quickly with cloud-based billing. Download this eBook to explore how the right solution can help you: Launch product innovations quickly Monetize IoT and increase revenue Automate billing to improve customer retention Leverage the cloud to reduce costs Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times. Discover how today!
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BillingPlatform
Published By: Red Hat     Published Date: Sep 25, 2014
Enterprises are increasingly adopting Linux as a secure, reliable and high-performing platform that lowers acquisition and operating costs while providing the agility needed to anticipate and react to changing business conditions. In particular, the Red Hat Enterprise Linux (RHEL) operating environment, which is based on the Linux open-source kernel, has become widely deployed by medium-sized and large businesses, by enterprises in their data centers, and in private and public cloud infrastructures. RHEL is distributed and supported by Red Hat Inc., the worlds largest provider of open-source software solutions, accounting for 74.7% of worldwide Linux operating system (OS) revenue. As a development and deployment platform, RHEL offers an efficient, scalable and robust operating environment with certified security and flexible deployment options in physical and virtualized environments.
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enterprise solutions, open-source software, it management, storage, data center
    
Red Hat
Published By: Polycom     Published Date: Mar 12, 2018
Learn how one organization with Polycom voice devices and Microsoft Office 365 realized a 109% risk-adjusted ROI and benefits of $1.6M over three years. By deploying Polycom voice solutions for Microsoft Office 365, an engineering firm was able to realize: $1.6M in total risk-adjusted benefits $1M in incremental revenue with more billable hours $537k in improved productivity $74k in phone purchase and installation cost savings $14k in employee relocation cost savings Learn more about the business benefits and cost savings attributed to Polycom voice solutions for Microsoft Office 365. The Total Economic Impact Of Polycom Solutions For Microsoft Office 365, a commissioned September 2016 study conducted by Forrester Consulting on behalf of Polycom and Microsoft.
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economic, impact, polycom, solutions, microsoft, optimization, organization
    
Polycom
Published By: Equinix     Published Date: Oct 27, 2014
In todays technology-rich world, customers and employees demand the highest level of application performance. Failure to provide access to applications that consistently perform well anytime, anywhere, and on any device, often leads to lower productivity, customer dissatisfaction, decreased revenue and market share, and damage to brand reputation. This paper explores the challenges that todays CIOs face in regard to application performance, and how a more strategic data center approach, like distributing applications closer to your users, can help optimize application performance and reduce IT costs.
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data center, enterprise, cloud, experience, hybrid, performance, strategy, interconnectivity, network, drive, evolution, landscape, server, mobile, technology, globalization, stem, hyperdigitization, consumer, networking
    
Equinix
Published By: Amazon Web Services and Intel     Published Date: Oct 07, 2015
In todays highly digital ecosystem connecting with the right customers has become more challenging. With the explosion of web-connected devices, connecting with users through the method they prefer has become more demanding. Download this case study to see how the right cloud-based solution can successfully deliver highly targeted and relevant ads in order to help build ad revenue, enhance marketing and open up exciting new business opportunities.
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cloud-based solution, relevant ads, ad revenue, new business opportunities, digital ecosystem, enterprise applications
    
Amazon Web Services and Intel
Published By: MarkLogic     Published Date: Mar 13, 2015
Big Data has been in the spotlight recently, as businesses seek to leverage their untapped information resources and win big on the promise of big data. However, the problem with big data initiatives are that organizations try using existing information management practices and legacy relational database technologies, which often collapse under the sheer weight of the data. In this paper, MarkLogic explains how a new approach is needed to handle the volume, velocity, and variety of big data because the current relational model that has been the status quo is not working. Learn about the NoSQL paradigm shift, and why NoSQL is gaining significant market traction because it solves the fundamental challenges of big data, achieving better performance, scalability, and flexibility. Learn how MarkLogics customers are reimagining their data to: - Make the world more secure - Provide access to valuable information - Create new revenue streams - Gain insights to increase market share - Reduce b
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enterprise, nosql, relational, databases, data storage, management system, application, scalable, enterprise applications, data management
    
MarkLogic
Published By: MarkLogic     Published Date: Jun 21, 2017
Remember Y2K the IT problem that should have brought businesses to a screeching half? Despite the hype, the preparation led to widely documented business benefits and uncovered new opportunities that transformed organizations worldwide. Similarly in todays highly regulated Financial Services industry, enabling GRC by integrating data from silos can be the driver for future business use cases like machine learning and anti-fraud detection services. GRC can be your catalyst for new opportunities. Listen in as our panel of financial services experts discuss the keys to reinventing your data strategy. Well cover: How to align your GRC strategy with a business transformation agenda How to ensure your organizations approach to data management isnt just a one-off solution, but a comprehensive one adaptable to changing regulations How to navigate the increasing regulatory demands for granular data security How to turn your compliance spend into new opportunities to earn revenue
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banking, financial services, data management, silos, data strategy, transparency, data governance, regulation, data architecture, compliance, reporting, business transformation, fraud, digital transformation
    
MarkLogic
Published By: Care360 by Quest Diagnostics     Published Date: Apr 29, 2015
Download to learn how to concentrate on seven strategies, and youll be in position to optimize your practices revenue cycle.
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care360, medical practice, revenue cycle, monitoring payments, managing denials, optimize revenue cycle
    
Care360 by Quest Diagnostics
Published By: ServiceNow     Published Date: May 21, 2015
Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive any disruption has a major financial and customer impact. Download this study to learn more about ServiceNows ServiceWatch and how it can help your organization prevent outages that could lead to: Lost revenue Lost employee productivity Lost customers
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servicenow, applications, databases, cloud, virtualization, it management
    
ServiceNow
Published By: ServiceNow     Published Date: Jul 09, 2015
Download this study to learn more about ServiceNows ServiceWatch and how it can help your organization prevent outages that could lead to: Lost revenue Lost employee productivity Lost customers
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ServiceNow
Published By: SiteSpect     Published Date: Apr 14, 2015
See How Leading Online Brands are Converting Browsers into Buyers With the online retail sector growing quickly, so is the competition for that increased revenue and growth. Now more than ever, online retailers recognize that it's not only vital to drive shoppers to their sites, but also to ensure that they stay and make online purchases in growing numbers. The key to increased conversions is optimizing the online customer experience and what was once an art, is now just as much a science.
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website optimization, website optimisation, site optimization, site optimisation, site optimization ecommerce, optimize ecommerce site, optimize ecommerce website, ecommerce site optimization, ecommerce website optimization, optimizing ecommerce website
    
SiteSpect
Published By: SevOne     Published Date: Jul 27, 2015
Download this free whitepaper to learn how to create new revenues and attract new customers.
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msps, performance monitoring, sevone, it solutions, fault management, it trends
    
SevOne
Published By: Sales Benchmark Index     Published Date: Aug 03, 2016
This workbook is for executive leadership teams inside of companies with aggressive revenue growth goals, who have a lot on the line, and cant afford to waste time.
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executive leadership, revenue goal, sales, best practices, growth
    
Sales Benchmark Index
Published By: HotSchedules     Published Date: Jan 17, 2019
The cost of labor can be managed effectively when restaurateurs are equipped with the right training, tools and processes. Traditional methods for capturing critical forecasting data and formulating labor plans & budgets are incomplete and often inaccurate, rarely accounting for menu pricing changes or current economic conditions. Even when the best practices of forecasting are employed, the information isnt always available to the store managers who are attempting to manage the cost of labor. This ebook will walk you through the ins and outs of labor forecasting and best practices to build efficiency, grow revenue, and positively impact your restaurants bottom line.
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HotSchedules
Published By: Datastax     Published Date: May 15, 2017
Companies are in a race to set themselves apart from the competition in a meaningful way. Pre-Internet and pre-cloud, beating the competition meant out-advertising them, out-spending them, out-maneuvering them, or getting to a certain demographic before they did. Today it means using data to connect with the customer on a meaningful level. Connection breeds loyalty, which breeds recurring revenue. A huge marketing or advertising budget wont help you much if youre not able to connect with your customer IN THE MOMENT to capitalize on what the customer is doing right now.
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datastax, data, data management, cloud
    
Datastax
Published By: Host Analytics     Published Date: Jun 05, 2017
EXPERT GUIDE TO CREATING A ROLLING FORECAST FRAMEWORK Ten Best Practices For Streamlining Your Planning Processes Gaining a crystal ball look into your companys future starts by creating a rolling forecast framework built on driver and project-based planning. Download this guide to discover the actionable steps to: -Identifying the dynamics of revenue and the related drivers. -Generating your financial objectives for rolling forecasts. -Replacing Excel with the functionality to accommodate your budget and strategic management. Learn how to transform your planning processes with the full benefits of rolling forecasts in this white paper.
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Host Analytics
Published By: Oracle + Dyn     Published Date: Jun 27, 2017
"DNS has evolved from a set-it and forget it solution into a mission-critical layer of your online infrastructure. The capabilities of DNS go far beyond speeds, feeds and query resolution. Download this Rethink DNS eBook and discover smarter ways to use DNS to optimize performance, build resiliency and manage traffic across hybrid cloud environments. This eBook covers: Why DNS is central to the user experience Costs and revenue impact of latency or outages Risks and challenges of in-house and managed DNS services Selecting the right DNS provider for your business Download eBook! "
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Oracle + Dyn
Published By: Vindicia     Published Date: Oct 04, 2017
The number of services available via online subscription is explodingand the big bang of subscription is only gaining momentum. Companies want to turn one-time purchases into regularly recurring subscriptions or memberships. The siren song of subscription success is calling to executives in virtually every industry. Business leaders want ongoing revenue streams from an army of subscribers. But, as companies that plunged into recurring business models are realizing, subscriptions are more than just transactions that recur. Subscription success can be illusive. Too often, subscription models dont generate the expected high, ongoing revenue streams.
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Vindicia
Published By: Vindicia     Published Date: Oct 04, 2017
If your company provides subscription based online services or softwareas-a-service (SaaS), your business success depends upon improving two key metrics: customer acquisition and customer retention. At Vindicia, our in-depth experience in handling more than 240 million accounts that have transacted over $21 billion for our clients enables us to provide unique insights into how well companies performs relative to industry standards. Such business insights can help your company improve your online services business, potentially leading to millions in incremental revenue through increased acquisition and retention numbers.
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Vindicia
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