Research Library > Larsen & Toubro Infotech(LTI) > 30% increase in adoption of portal with enhanced user experience for an USA based auto major

30% increase in adoption of portal with enhanced user experience for an USA based auto major

Case Study Published By: Larsen & Toubro Infotech(LTI)
Larsen & Toubro Infotech(LTI)
Published:  Sep 17, 2019
Type:  Case Study
Length:  2 pages

US based automobile had multiple ServiceNow instances across multiple companies along with non-standardization of tools and processes. LTI helped in implementing end to end ServiceNow modules including ITSM, ITOM: Orchestration + Event Management thereby achieving high scalability in integrated processes across globe.


Benefits

  1. 30% increase in adoption of portal with enhanced user experience
  2. Faster decision making with performance analytics



Tagsapplication management, artificial intelligence, b2b technology, cloud applications, cloud architect