Research Library > iAdvize > The Total Economic Impact™ of a Conversational CX

The Total Economic Impact™ of a Conversational CX

White Paper Published By: iAdvize
iAdvize
Published:  Jul 25, 2019
Type:  White Paper
Length:  2 pages

iAdvize commissioned Forrester Research to conduct a Total Economic Impact™ (TEI) study to examine the potential ROI enterprises may realize by deploying a conversational CX throughout their customer journey.

Read this study to learn how to evaluate the potential financial impact of a conversational CX on your organization through the quality and scalability of the conversations you can achieve.



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