Research Library > Moxie > Digital Insurance Engagement Planner

Digital Insurance Engagement Planner

White Paper Published By: Moxie
Published:  Aug 08, 2018
Type:  White Paper
Length:  17 pages

Achieve your goals by successfully mapping common sources of customer struggle to the right engagement opportunities. With ever changing customer expectations and behaviors in the new Guided Economy, a Large National Insurance provider decided to build a competitive advantage to:

  • improve customer experience
  • boost engagement
  • escalate lead acquisition
  • increase conversion across digital platforms

By mapping struggle to engagements, digital channels are used to help customers select the right products, complete web forms, or become new customers.

Tagscustomer, opportunities, engagement, planner, digital templates, insurance, financial services, banking