Research Library > KPMG > How to create a customer-centric connected enterprise

How to create a customer-centric connected enterprise

White Paper Published By: KPMG
KPMG
Published:  Jul 24, 2018
Type:  White Paper
Length:  20 pages

In a fast-changing marketplace, customers expect a seamless experience across every channel. To compete successfully and win their custom, you need to become a customer-centric, connected enterprise.

Read this guide to find out:

• why it pays to be a connected enterprise
• eight connected capabilities your business needs to develop
• five key steps to developing your strategy
• ‘what good looks like’ – for your customers and your organisation.

 Get the guide



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