Research Library > Pindrop Security > Stopping the Surge of Card Not Present Fraud in Retail Call Centers

Stopping the Surge of Card Not Present Fraud in Retail Call Centers

White Paper Published By: Pindrop Security
Pindrop Security
Published:  Mar 21, 2018
Type:  White Paper
Length:  2 pages

While the US may have been the last major country to transition to EMV chip card technology, adoption has been swift - as has a corresponding rise in card-not-present (CNP) fraud, as fraudsters shift their focus to less protected channels such as the call center. Not surprisingly, according to Aite Group, an independent research firm, 72% of executives expect call center fraud loss to continue to grow, with $4 billion in counterfeit card fraud moving into the phone channel.

A top global retailer partners with Pindrop to eliminate 80% of call center fraud. Download this white paper to learn more.




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