Research Library > Cisco > Nemertes Business Value Analysis - Cisco Unified Communications Manager

Nemertes Business Value Analysis - Cisco Unified Communications Manager

White Paper Published By: Cisco
Cisco
Published:  Jul 11, 2016
Type:  White Paper
Length:  24 pages

Though IP telephony has been available commercially since the mid ‘90s, it remains an emerging technology for many organizations. Only about 28% of companies have moved all endpoints (handsets, softphones, audio bridges) to IP, according to Nemertes’ research data. The rest of organizations are either in the process of migrating fully to IP, stuck in a hybrid rollout requiring them to manage typically multiple TDM and IP providers, or firmly planted in TDM.

This report reviews the issues and benefits associated with moving to an all-IP environment, based on interviews with IT professionals who have moved to all IP or are in the process of doing so.



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