Research Library > Janrain > Webcast - Customer Identity and Access Management Trends

Webcast - Customer Identity and Access Management Trends

Free Offer Published By: Janrain
Janrain
Published:  Apr 12, 2016
Type:  Free Offer

Now more than ever, customer loyalty and business revenue rely on hyper-personalized engagement. For marketers to deliver, they need ITs help. But employee Identity and Access Management platforms arent up to the task: Theyre not built to handle the scale, flexibility, expectations, and privacy concerns of customers, nor the compliance requirements of third parties and governments.

To resolve these issues and remain focused on their core responsibilities, IT professionals are turning to Customer Identity and Access Management (CIAM) platforms. Register now to watch this exclusive webinar, where Merritt Maxim, Senior Analyst at Forrester Research, and Marla Hay, Director of Product Management at Janrain, will help you:

  • Explore the differences between IAM and CIAM
  • Discover the business drivers spurring consideration of CIAM
  • Learn what the future holds for this exciting space



Tagsjanrain, customer identity, access management, ciam, customer service, records management, remote access, identity management, customer interaction service, customer relationship management, customer satisfaction, contact management, customer experience management