Research Library > LogMeIn > 67 Tips for building Live Chat Success

67 Tips for building Live Chat Success

White Paper Published By: LogMeIn
LogMeIn
Published:  Oct 08, 2015
Type:  White Paper
Length:  20 pages

For contact center agents and administrators, delivering an average customer experience can be challenging enough, let alone delivering an exceptional one. But great customer service isnt a fantasy hundreds of great companies deliver it daily.

In fact, a recent Forrester study showed that the number of companies with good or excellent customer experience index scores has steadily increased between 2007 and 2014. 

This paper reveals 67 expert tips to help agents and administrators alike provide superior service via live chat.

Download this paper now to find out more.



Tagslive chat, customer service, customer support, live chat success, best practices for agents and admins, customer interaction service, customer relationship management, customer satisfaction, customer experience management