Research Library > Citrix > The Leadership Handbook

The Leadership Handbook

White Paper Published By: Citrix
Published:  Jun 03, 2015
Type:  White Paper
Length:  21 pages

The word lead originally meant to set in motion, to accompany someone. Missing from this definition is any indication of hierarchy: above/below categories or control and censorship. Like a captain, a leader not only sets the direction, they also make sure the ship stays on course.

Leadership style is deeply affected by the complexity of the tasks that the employee needs to fulfill and the employees personal maturity.

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Tagsleadership, correct leadership style, leaders, how to become a good leader, communication management, conversation techniques, customer interaction service, customer relationship management, employee performance management