Research Library > IBM > COO Study: Gear up for growth

COO Study: Gear up for growth

White Paper Published By: IBM
Published:  May 28, 2015
Type:  White Paper
Length:  12 pages

COOs responsibilities are expanding beyond cost saving and efficiency to include a growing role in raising revenues. By transforming processes, they're providing customers more relevant experiences. Center for Applied Insights talked to COOs across industries to find out more.

Tagsgrowth, customer experience, quality assurance, process acceleration, operations, customer satisfaction, customer service, business intelligence, data quality, productivity